I am so impressed by the Oakton Jackson Clinics staff and by the physical therapist who helped me there, Chelsea McNally. I don't write many online reviews, but even months after my treatment, I am still regularly grateful for the excellent team in Oakton that has made such a huge positive difference in my life this year! My doctor there is fabulous, the exercise specialists made it easy and rewarding for me to keep up with my part of the treatment regimen, and the office staff were miracle-workers in managing the paperwork with my insurance. I first met Chelsea McNally in January 2020 for pain and mobility issues with my jaw--and she made my jaw and face feel better than ever in my adult life. Chelsea is committed to helping TMJ patients and folks with jaw problems (my GP had heard of her, so I found her through that recommendation). I learned a TON from Chelsea about how to get my jaw healthy and help keep it that way. I know everyone's case is different and our experiences will vary, but I was just thrilled with the success in my case, and I hope other jaw patients find the same relief! The improvements we made seem to be holding up quite well, but I am also armed with knowledge and exercise practice that I am confident will let me maintain this great, easy feeling going forward. Chelsea's treatment and guidance were crucial and empowering, and I am glad I put my jaw in her hands. I was so pleased with the huge improvement in my jaw--and by working with the team at the Jackson Clinic--I asked if Chelsea would be willing to take me on to treat plantar fascitis. (Chelsea is great with jaws, but she does everything else, too.) Chelsea was able to write the prescription for the PT right there, so beginning the new treatment was very straightforward. Here, too, I know everyone's experience will vary, but I got a full recovery within about three months and am thrilled by the progress we made. In treating both the jaw and foot, the exercise specialists helped me understand exactly how to do my exercises correctly and made me very confident that I could perform the exercises effectively at home on my own in between visits. They were clear, encouraging, and always ready to answer questions and to offer constructive corrections when I needed. They were welcoming at every visit and did a great job making sure my workouts advanced to keep up my progress. Here, too, I am very grateful for how much effort and attention they put into steering me through my workouts and my treatments. And the office staff were PHENOMENAL. Setting up schedules, getting approvals for treatment and for extending treatment, dealing with an error by my insurance in processing claims... Nora did all of this without a hitch. I never once had to be involved--she took care of everything. When something came up, I'd ask her what to do, and the next thing I knew, I'd get a notice that everything was right on track. And for anyone wrestling with the question of whether to do PT in-person now or remote, here's what I can offer. I moved from in-person to telemedicine treatments in April while we were treating my foot, and both Chelsea and the exercise team did a great job with the transition. I continued to be confident we were making progress, and the treatment team was great about helping me figure out how to do at home all the work we needed to do to get the job done. That said, the facility is very clean, everyone was great about sanitizing everything and wearing masks, and there is room to be 6 feet away from people. And it's actually a beautiful space to work out in, which big picture windows looking over trees... and the team there is just so much fun to be around--I really enjoyed every appointment that I did there in person! My own comfort level with coronavirus made me decide after a few weeks that I would prefer to be at home, given that we thought we could do what we needed remotely. But for anyone with a bit more tolerance than me for getting out and about, I was always very confident that the Oakton Jackson Clinics office was doing all it could to be as safe as possible. I wish all the best of success in their PT! read more

I am a 64 year-old woman with a chronic autoimmune disease. Since 2012, I have suffered from intense rotator cuff discomfort. At times it was so painful that even the prescribed narcotics I take daily didn't help. I was incapable of performing many activities of daily living and had long stopped doing the things I once loved: painting, cooking, swimming, etc. Surgery was not an option because of my disease. Depressed, and unwilling to go to another PT clinic, I implored my orthopedist to give me a cortisone injection. He told me he'd been seeing excellent results from his patients who worked with the Jackson Clinics and asked me to consider going there first. Reluctantly, I chose to go to the clinic on Chain Bridge Road in Oakton. There are not enough superlatives to describe the quality of care I received. Phil, the director (as well as practicing doctor), has created an atmosphere of laughter and congeniality. Despite the relaxed vibe, however, it is clear that he accepts only the best from his staff. They are intelligent, competent, knowledgeable, focused, and singularly devoted to patients' healing. The warmth and professionalism started the moment I set my foot in the door. Natalie and Nora, sisters who preside over the front desk, greeted me by name with a smile. My longest wait time over the course of thirty-plus sessions was a few minutes. Chelsea, my doctor, oozed intelligence. I was awed by the number of measurements she took during my initial evaluation. This was my fourth PT clinic between DC and VA so I have a basis for comparison. When I related my medical history and symptoms Chelsea listened with keen interest. My history is complicated, and just by her questions, I knew I was in competent hands. There was continual communication between Chelsea, Ashley, the exercise specialist to whom I was assigned, and me. The reassessment, analysis, and feedback that took place at each visit sets Jackson Clinics apart from other PT specialists. If the patient has an interest in learning, the doctors will provide the teaching. Chelsea taught me about the muscles and tendons within the rotator cuff and the shoulder socket to help me understand what set off my pain. She discussed the brain and its role in both perceiving and releasing pain. Additionally, Chelsea integrated occupational therapy into my care. Never before had I done dead lifts or worked on my triceps. In order to function properly my entire body needed to be stronger. She showed me alternate movements to handle everyday tasks like cutting vegetables and emptying the dishwasher. In a large, open room the exercise specialists stand at stations next to their computers. They determine routines based on what the doctor has described after every visit. Ashley kept a continual watch over me to make sure I was performing every exercise correctly. I was embarrassed by how often she needed to adjust my form. Inches matter. Ashley explained where the motion originated and what I should feel. Without her guidance, Chelsea's evaluations and medical explanations would have been less useful. But it wasn't only Ashley keeping her eyes on me. Everyone was attentive to what was happening in the room. Out of the blue, Phil or another doctor or exercise specialist would call my attention to the slightest details. My healing was not a straight line. I couldn't advance beyond a certain point before I was in pain again. By paying close attention to my past medical history and current feedback, Chelsea concluded a different approach was necessary. That decision made all the difference in my progress. I went back to near the beginning but got stronger quickly and exceeded all my expectations, as well as Chelsea's. She is a warm, fun and selfless caregiver. What came across most at the (Oakton) Jackson Clinic is how much this group of individuals care about their patients. One can see it in their eyes, hear it in their questions. Each person's wellbeing and healing seriously matter to them, and that has enabled me to avoid the cortisone injection and, slowly but steadily, take back my life. read more

I recently completed physical therapy at the Jackson Clinics location in Oakton, VA. Over the course of five months, I worked with several of the therapists, but my lead therapist was Dr. Phillip Ratliff, who is the director of the Oakton clinic. I am currently 41 years old but first began visiting the Jackson Clinics for therapy back in 2005 after I had had three surgeries for a brain tumor. I also was a patient at the clinic after each of three hip replacement surgeries. My recent experience at the Clinics this time was related to my third hip replacement. I received excellent care from the Jackson Clinics after each of my surgeries and my recent experience was no exception. The quality and importantly, the consistency, of the care that I received at the Jackson Clinics has been superior. I would recommend the Jackson Clinics to anyone in need of physical therapy. Two of the key focus points of the clinic are education and functionality. Dr. Ratliff did an excellent job explaining to me what was causing my discomfort and my loss of function. At each session, he offered me advice on exercises or stretches that I could do on my own that were very effective at reducing my pain, improving my flexibility, and enabling normal function. The therapy sessions are also very practical. Each session usually began with an assessment of my current state of strength, flexibility, and/or functionality. Dr. Ratliff then took time to understand what daily activities were causing me difficulty and he worked to find ways for me to complete those tasks as my strength and flexibility improved during my rehabilitation. At each session Dr. Ratliff always took good notes of areas where I was still experiencing difficulty, areas where I had improved, and which muscles or tendons he focused on during each session. He also assessed and rated my strength so that he could identify areas of functionality that still needed help and to track my progress. In addition to great care from Dr. Ratliff, the clinic also offers patients the ability to exercise on their own, under the guidance of exercise assistants. Each appointment usually consists of 30 minutes with a therapist and then approximately an additional hour of exercise. The focus of the exercises is first and foremost to be safe. The therapists and exercise assistants always advised me never to do exercises that caused pain. They worked with me to find modifications so I could exercise without pain. The goal is incremental progress. Therapy is a slow process but the therapists and exercise assistants understand that and always showed me great patience. It took about 3 months but I made a full recovery (again) from my hip surgery and at my follow up appointment with my surgeon, he remarked that he remarked that my progress and results "could not be any better"! Having been through 5 or 6 rounds of therapy (each 2-3 months long) after various surgeries in my life, I am very appreciative of the Jackson Clinics. After my first few surgeries (in my late 20's), I was worried that I would not be able to return to "normal" living again and I did not know where to turn for help. But now, I no longer worry. Knowing that the Jackson Clinics is nearby and that there are trained doctors there who will take the time to work with me to regain my functionality gives me great peace of mind. read more

I can't say enough great things about the clinic, but especially the staff. The front office, Nora and Natalie, are awesome and incredibly helpful. While all of the therapists are nice appeared to be tuned in to their patients, mine was the absolute best...Catherine. I've been to quite a number (over 10 at last count) of different practices and physical therapists over the years through sports and work injuries. Not one has come close to the expertise and professionalism of Catherine. She is very attentive to the current status and desired objective of treatment. She uses the exact right level of technique and amount of pressure. Every single one of my previous PTs mostly just pushed and pulled...either until it hurt so bad I was nauseous, or not enough to the point where I felt like it was a waste of time. Yes, there was stretching during sessions, but she also used massage and other newfangled techniques that always had immediate results. I originally went for my back, which she fixed, but then when I had shoulder surgery, I knew there was only one place I was going to return to. If you're hurting and need fixing...go to the Jackson Clinic. If you're fortunate, you'll get Catherine...but if not, you should be in good hands with them all. One other thing they do different than other places... You spend about 30 minutes with your PT, then go over to another person, who is an exercise specialist. You'll actually spend more time with the exercise specialist, and always feel like you can take the time you need to get everything done. Because of this, it never felt like a race to get through the hands-on/manipulation of the PT and any exercises...which was done by the same person at all of the other clinics I've been to. I started out with Kelly, who sadly for us/good for her decided to further her higher education (you may be lucky to get her on a day she fills in between her class schedule). Kelly always has a smile and knows when it's time to step it up. Brianna came in and saved the day when Kelly left her full time presence, and is super nice, really pays attention to your preferences, and has a keen knowledge of what needs to get done to get you better. Ashley is the other exercise specialist. While I only had a little direct interaction with Ashley, it was obvious through observation that she is also at the top of her game. You can't go wrong with either. As long as the clinic keeps the same philosophy and continues to hire and retain the best of the best PTs and Exercise Specialists, there's only one place I'll go if I ever have to go back for more PT. Congrats Jackson Clinic for your business practice. And thank you to Nora, Natalie, Catherine, Kelly, Brianna, and the rest of the staff. You guys not only make going to PT (which I previously thought of as torture) a pleasure, but you actually fulfilled your promise to make me better. Best wishes to all! read more

I am absolutely thrilled to share my exceptional experience at Jackson's Clinic Physical Therapy, where Chelsea McNally, the Clinic Director, and her incredible partner Paul Brown have worked wonders for my health and happiness! If I could give them more than five stars, I would do so in a heartbeat. For years, I struggled with the debilitating effects of TMJ and Tinnitus, which took a toll on my overall well-being. I had visited numerous doctors and specialists without any substantial relief, until I had the fortune of meeting Chelsea McNally. From the moment I stepped into the clinic, her warmth and genuine concern were evident. She took the time to listen to my concerns, thoroughly assess my condition, and tailored a specialized treatment plan that addressed my unique needs. Chelsea's expertise shone through as she introduced me to a revolutionary technique that targeted my TMJ and Tinnitus issues. Her knowledge, combined with her compassionate approach, instantly put me at ease. With each session, I could feel the positive changes taking place. Not only did she provide effective treatments, but she also educated me about the underlying causes and empowered me to actively participate in my healing journey. But the brilliance of Jackson's Clinic doesn't stop with Chelsea alone. Enter Paul Brown, the exercise specialist whose infectious positivity and vibrant energy breathed new life into my relationship with movement. Paul's unwavering support and encouragement transformed my perspective on physical activity. His personalized exercise routines were not only tailored to my condition but were also designed to make me feel empowered and motivated. With Paul's guidance, I embraced movement as a joyful and healing process. Together, Chelsea and Paul make an unstoppable team. Their seamless collaboration ensured that I received comprehensive care that targeted both the physical and emotional aspects of my healing process. What truly sets them apart is their genuine care for their patients' well-being. They went above and beyond to ensure I felt comfortable, understood, and supported throughout my journey. I am overjoyed to say that, thanks to Chelsea McNally's expertise and Paul Brown's uplifting spirit, my TMJ and Tinnitus issues are no longer controlling my life. The relief and transformation I've experienced are beyond words. Jackson's Clinic Physical Therapy is not just a healthcare facility; it's a sanctuary of healing, positivity, and transformation. If you're seeking exceptional care from professionals who treat you like family, look no further than Jackson's Clinic Physical Therapy. Chelsea McNally and Paul Brown are the dynamic duo you've been waiting for. My heartfelt gratitude knows no bounds, and I'm excited to continue my wellness journey with them by my side. read more

This group is excellent!!! Two years ago I had a knee replacement. I was recently reminded how good this practice is when I needed to visit them for a different, unrelated injury. Before my surgery, I had recently moved, so I was in search of a good local physical therapist. Before the surgery I visited several offices to determine which might be a good fit. So based upon conversations with the staff and seeing the cleanliness/maintenance of the office and equipment, I choose Jackson Clinic. I hadn't actually seen a therapist yet, but once I had surgery and it was time for me to begin therapy, I wasn't disappointed. The schedulers were very good. They got in me quickly, and then thoughtfully help me schedule my necessary 2x-3x a week visits for a month at a time. Even when I needed to reschedule a couple of appointments, they worked hard to find a time that worked well for me, calling me if a better time opened up. Jackson Clinic is set up slightly differently than other PT offices I had been to before. The visit plan is very smart though. During a typical appointment at Jackson Clinic, a patient sees the certified therapist uninterrupted for 30 minutes, then moves on to work with an Exercise Therapist for 30 mins to an hour. As the client moves to the Exercise Specialist, the PT informs the ES what additional exercise should be employed. The communication between the PT and ES is constant. The therapy and workout areas are together in one room, so the PT can still see how the patient is progressing, and can alert the ES if an adjustment needs to be made. In my experience at other practices, where the PT has to coordinate the exercises as well, the PT is split between several patients at one time. The best aspected of this process is the PT is able to give the patient his/her primary attention for the full 30 mins. Trust me having the PT's undivided attention for so long is a much better way to go. On my initial evaluation, I saw the lead Orthopedic Clinical Specialist (OCS, a PT with advanced degrees.) for at least 45 mins or more just to evaluate my condition and begin care. He was thorough, and very knowledgeable. Because of my availability, I was typically scheduled with a another female therapist. She was very well trained also. On the few occasion I needed to work with a different therapist, all were extremely capable. My understanding is that all of the Jackson Clinic offices are set up in a similar manor. The Jackson Clinic model is incredibly logical and very successful. I am grateful for the results I achieved with Jackson Clinic's help. I highly recommend them! read more

I had been struggling with bad tears to the lateral ligaments in my ankle for almost a year before I found Helene Strange, PT, DPT, at the Oakton Jackson Clinics, and I cannot overstate how much she helped me. When I arrived I doubted I'd ever be able to walk even a block without pain and now I'm going for walks for pleasure. The foot/ankle is one of Helene's specialty areas and she certainly helped me with all the physical aspects of getting things mending, moving, and strong again. But as importantly she is skilled in working with the more intangible aspects of healing - she listens deeply and well, respects the perspective of the client, and gently helps you reconsider your perspective if you've gotten trapped, as I was, into feeling discouraged about the potential to heal. I had been through two other courses of PT at other clinics with little progress before I found Helene and everything turned around. I also enjoyed working with my exercise specialist, Brianna Tines, who cheerfully put me through my paces and individualized and refined my exercise program over time. The place is airy and clean with a happy and friendly atmosphere and my sense was that clients working with the other therapists also felt satisfied and well cared for. I also found it consistently easy to schedule my appointments and work out any administrative questions with Nora and Natalie at the front desk. Thank you to everyone at the Jackson Clinics! read more

As with all the other reviewers of the Jackson Clinic in Oakton, I have nothing but good things to say about the clinic, the therapists, and the staff. I came to the clinic with tennis elbow (from post-COVID home office ergonomics) and an impinged shoulder that I have had for years. Dr. Sofia Anagnos was my therapist, and it was clear from the start she had a much more comprehensive approach than I've experienced in the past. She targeted the injured areas but also focused on posture, ergonomics, and the cascading impacts of misusing muscle groups. She was patient and explained things well, which is becoming a rarity in my experience. The clinic was also exceptionally clean, everyone wears masks, and the staff clean the equipment, tables, and machines after every use. Amber and Bryce were my trainers/exercise specialists and both were diligent, kind, and strict... neither tolerated my slacking, which I admit happened from time to time. An outstanding experience in every respect. I have most of my strength and flexibility back and basically it's just on me to keep up with my home PT. For those of you considering Jackson Clinic in Oakton, I highly recommend it, but you should also know that you don't need a prescription/script to go there. So just go. Get your stuff fixed. You're welcome. read more

Here are some comments regarding my wife's recent experience: I have recently completed 2 months of physical therapy at the Jackson Clinics in Oakton, a wonderful PT facility close to my home, where I have had other treatments in 2010 and 2017 for different issues. This is such a friendly, professional and positive environment that I wouldn't go anywhere else! Dr. Sofia Anagnos was my caring Therapist, who gave me a lot of detailed explanations concerning my leg and knee physiology, related to the pain and swelling I had after what I thought was a minor gym mishap (except the pain continued for several weeks). After the hands-on work, she set up the strengthening exercises I needed to do; and Bryce, my exercise specialist, explained each one and made sure I did them correctly. I was given printouts of them to take home, as well as a video program showing the correct motions. I love the visual reminders, and I have continued to use all of these as my strength, mobility and balance have improved and pain decreased. I intend to continue them for as long as I can. The front desk people were very helpful in scheduling my visits, too; so I can commend the entire team at Jackson Clinics to anyone who needs this kind of treatment! read more

The Jackson Clinics in Oakton is first rate! I have been a patient at the clinic for 6.5 months after having a ruptured patella tendon. I always knew the therapy would be long and painful. The entire team at the clinic, from the receptionists to the Dr.s to the exercise therapists were absolutely fantastic on all counts. Every single person I ever interacted with listened to my need and had my future and well being on their mind. Nora and Natalie, the receptionists always took great care of my calendar and scheduled visits, as well as the billings. Phil - my doctor, was very knowledgeable and approachable, explained our path to success, and we hit our marks all along the way. Katherine, Holly and Chelsea were always there to help and provide support. Ashley really pushed me with my exercises, and was always fond of when I found my NEW favorite one. Kelly backed up Ashley, and of course was there to help out when needed. I cannot say enough about this place. The location is fantastic, facility was always clean and well kept, and the staff were amazing! I am so glad I chose this location for my therapy. I graduated from therapy today, and could not be happier. I will see them again if the need ever arises. Marcus Hebert read more

If you have chronic jaw pain from grinding your teeth even with a night guard, you need to give Chelsea a call at the Jackson Clinic, Oakton location. I've been grinding my teeth since I was a kid and I've seen over a dozen dentist for this issue but no solution was provided other than here's a night guard and wear it every night. During COVID, my grinding worsened. My jaw pops every time I tried opening my mouth and my neck, shoulder, and back also started hurting. I even developed frequent migraines. I went to the Jackson Clinic in Chantilly to treat my shoulder and back pain but quickly discovered all the pain and discomfort originated from my jaw and that's when I was referred to Chelsea. She is an extremely skilled physical therapist, super easy to work with, and best of all, she is trained and licensed to treat TMD/TMJ (temporomandibular joint and muscle disorder). I noticed improvement in just 2 sessions. While I still need to wear my night guard to protect my teeth, my jaw is no longer stiff and I can open and close my mouth without my jaw popping. If I have a stressful day, I know I can do my jaw exercises on my own now to keep things at bay. No surgery, no medicine, just simple massages and exercises. Thank you, Chelsea! read more

After six months of knee pain from a tennis injury, I was down to about 50% mobility and decided to try physical therapy. Sofia Anagnos, PT, DPT and exercise manager Ashley Doran at Jackson Clinics came highly recommended. From the front desk to the therapy team, I found everyone to be very responsive, knowledgeable, professional and attentive to details. Sofia thoroughly questioned and examined me from core to foot, correctly identified my trouble areas, and reduced my pain enough to sleep through the night without waking within a few sessions. I received this same level of focus and PT service at every session. Combined with a thorough daily stretching and exercise regimen that she and Ashley designed for my specific needs, I improved to over 80% pain free use of my knee after 12 visits and am able to sleep, move and play on the courts 3-5 sessions per week. No more pain and no surgery! I continue to stretch and exercise each day and have seen a huge, sustainable improvement in flexibility and core strength. I highly recommend Jackson Clinics and know of at least four additional success stories for other PT patients using this same dynamic team of Sofia and Ashley for knees, hips and shoulder surgery recovery! read more

The professionalism, knowledge and caring of every member of the Jackson Clinic's Oakton, VA location was outstanding--in fact, the "5 star" rating isn't really enough. The clinic was always clean and organized and the reception staff extremely courteous and professional. Dr. Sofia Anagnos was my personal DPT and I consider myself so very blessed. As if I were her only patient, she evaluated my level of pain, worked with me very clearly explaining the source of that discomfort (both neck and hip flexor), and provided treatment and exercises that almost immediately began to relieve that persistent pain. Additionally, Sofia prepared personalized exercises for me (both at the clinic and online through "homework".) Working with "Brice" my exercise professional at the clinic, those exercises and the training Sofia and Brice offered were key. Through their clear, detailed and patient instruction my level of discomfort was greatly reduced and eventually resolved. Additionally, the "at home" exercises have offered me an encouraging and very positive lifestyle to carry with me at the conclusion of my treatment program. I highly recommend Jackson Clinic and am very appreciative of the treatment and help I received there. read more

I just finished several weeks of physical therapy at the Jackson Clinic in Oakton Va. This is a very professional organization and I highly recommend them. I visited several clinics before I selected Jacksons When I first visited the clinic, the manager Phillip greeted me and went out of his way to answer my questions and be sure I had the information I needed to make my decision. My Theropist, Catherine T has been very professional in every way. She is obviously an expert in what she does and always discussed my status and the objectives of each session. She was always helpful and cheerful. After each session I spent additional time with Brianna T, an exercise specialist at the clinic. She guided me through a series of exercises that augmented my therapy sessions and gave me a program of exercise to do at home. Brianna was always professional and an expert at her specialty. She was always helpful and pleasant while dealing with several people at the same time. The administrative staff was always courteous and helpful and on top of the details of the schedule and support issues in a very busy office. The people at Jackson's are the best, you will not be disappointed. David W read more

Wow! Just wow! Top Notch clinic with professional and friendly staff who are invested in your full recovery! I had shoulder surgery - labrum and rotator cuff repair and had an accident 4 months into recovery that set me back. That said the Staff including Catherine and Tom (physical therapists) Tahn (Exercise Specialist) and Jackie at the front desk and everyone else on the team were professional knowledgeable and totally committed to my recovery no matter how difficult it got. They were always welcoming and accommodating for scheduling and assisting with the best techniques to accomplish the exercises! I trusted them all implicitly and when I hit a roadblock I explored dry needling with Tom. He was incredibly patient and knowledgeable about the process and patient with my "fear of needles" and as a result I had transformational progress which I believe contributed greatly to my 100% recovery! Highly recommend this practice and these professionals if you are serious about your recovery! Thanks Cat, Tom, Tahn, Ben, Sophia, Jackie (front desk) and Chelsea You Are The Best! read more

I went to Jackson Clinics for post-surgery therapy for my torn ACL. The staff was incredibly understanding and genuinely wanted me to be up and moving as soon as possible so I could get back to my two sports: ballroom dancing and ice skating. Thanks to Phil and Ashley, I was able to recover with ice therapy, massage, and challenging, yet do-able exercises. I came out of the experience stronger, both physically and mentally, and for that, I am forever grateful. Before physical therapy, I didn't know how to properly exercise my body, but now I continue to incorporate the exercises I learned from Jackson clinics into my routine. After seeing how much physical therapy helped me, my entire family decided to give it a try. My mom has been going to Jackson Clinics for her neck and shoulder pain, my dad for foot and ankle pain, and my grandma for her arthritis. We all thank the incredible staff for their time and attention, and for helping us be the healthiest version of ourselves! We are so grateful to have such an amazing physical therapy place nearby! read more