Westwood mall still has Hot Topic, JCPenney, Walmart, pearl vision and cricket and Maurice's. But…read morethat's the last of the chain stores. The rest has all left. Last year rue 21, fye and bath and body works left and earlier this year we lost GameStop. I'm not sure this mall will make it much longer. The rest of the mall is either empty or mom and pop type stores and there's an arcade on one end and one small tiny closet sized one on the other. And it's always quiet and vacant inside the entire mall. It's sad. Ten years ago this mall was very busy. Across town meanwhile Jackson crossing mall is entirely full of stores.

This mall has a lot of potential, but it could greatly benefit from having more stores. Ever since…read morethey opened the new bounce house attraction, it has gained more attention. The only store I remember consistently being open is Hot Topic; however, it seems like most other places are closed most of the time.

T-he A-mbiance…read moreR-eally G-ets E-xhausting and T-oxic Target is a very clean environment but sometimes I have had experience with racist workers and not very good service. The price are high with not very good value.

I do think their displays of there products are very nicely laid out. And they have always have a…read moreof nice variety of their product.

It's been a week and I did get a full refund, but I'm still absolutely furious over the full shave…read morewhich was done to my dog! I have always had a great experience with groomer, Alex. She is now on maternity leave and we fell victim to a new person. Despite telling 3 humans to not groom her head - they did that, and instead of trimming to 'even up her fur' they fully shaved her! I was absolutely shocked that anyone would do that! The lead of this aggressive job said 'grooming is up to the discretion of the groomer!' oh, really? If she had known about OES dogs- they need their fur to regulate their body temperature!! Be very cautious if grooming your pet there - I'm just appalled and view this job as just plain lazy! It's easy to just buzz the fur off!

Went to Blaine's looking for a box of baseball cards that their website said they had in stock…read more Showed up and they weren't on the shelf, so I was a bit disappointed and also was not in the mood to ask someone to look in the back. Walked around for a few minutes wondering if maybe they were on an end cap, when a very polite young man named Nolan saw me and very calmly asked if I needed some help. I told him what I was looking for and he voluntarily went over to check the shelves himself. When he didn't see it he grabbed a manager and they went to find it for me in the back. They did all this without making me feel awkward or anything. Outstanding customer service, and I highly recommend.

Its a TJ's. Discount department store. But they are NOT all the same. This one is smaller than…read moremany others, but its super organized and clean. Amazingly so. I soooo wanted to buy something, but could not find anything that grabbed me, sadly. But if I lived in this area I would come to this store all the time. It was really nice. Also in this mall are a Kohls, Best Buy, Qdoba, Target, Country Buffet, Sears, some smokeless cigarette place (vapor?) and a bunch of other stores and places to eat. Its pretty spread out so you may have to get in and out of your car, but its got a lot to offer.

I wanted to buy these canisters, larger one on left was priced $9.99,smaller one,right was priced…read more$6.99,it also included 2 smaller ones wrapped in plastic When I went to the check out the clerk opened them,took out the smaller 2 n told me she couldn't sell them because they should of been priced separate. I said isn't it standard practice to sell at the price shown. She said no, she said the new people there don't know what they're doing when it comes to pricing. she left to go find a manager. She didn't find one and wouldn't sell them to me!! I have found them online and they are sold as a 4 piece set!! Not individually!! I sent an email directly to the store with no reply!!

I have never been treated so disrespectfully at a retail store. My husband, myself and my son…read morestopped in to do some back to school shopping, but I also had an Amazon return. The store recently remodeled, so now all purchases, returns & Amazon returns are at the same area. I have done Amazon returns recently, and learned that they are completed at register 1 only, and the other associates handle kohls purchases & returns. There was one person in line, and I asked them if they were doing an Amazon return, and they said no. I then asked them if I could go ahead as they are only done at register one, which they agreed. and approached register one. I asked the associate named Kevin is this where you do Amazon returns, he said yes. But you need to get back in line and wait your turn. And told me to go back to the line, to which I did and more people joined the line. I then waited my turn, another 5-7 minutes, and Kevin did not assist any customers during that time. I was called to register 8, and told them I was doing an Amazon return, and they told me I needed to go to register 1, where Kevin told me he cold now assist me. I asked him why he couldn't assist me previously, when he never assisted any other customers while I waited in line. He said he was not going to help a non paying customer before a paying customer. That was extremely disrespectful and I let him know I spent plenty earlier in the day and was back to spend more. He scanned one of my barcodes, and told me I was done and was annoyed when I told him there was 2 separate items. I asked him to get me a manager as I was not happy with how I was being treated. He told me he was the manager, and the only one working, even though his name badge did not say manager. I told him I wanted the number to customer service and told me I could look it up online. I told him to write it down for me. He refused and stormed away from the desk. I never received my Amazon return confirmation and do not even know if it was completed. I'm so frustrated. They obviously don't care about their customers. I do a lot of Amazon returns there, and almost every-time I buy clothes for my family

We went to Kohls expecting to do some jewelry and handbag shopping. To our surprise there was…read morehardly any jewelry or handbags. What happened?! Very disappointed. We then looked in the women's plus section. Again, hardly anything and what was there was really ugly. Why can't you carry fashionable clothes for all sizes? We've noticed that the clothing quality has been less than satisfactory. It will be a long time before we shop Kohls again.

Staff was very courteous and Ray was especially helpful in picking out a comfortable, durable…read morecouch. He listened well and has great knowledge of the products. We love the couch! Pricing is very reasonable throughout the store. Definitely will be back.

We went to several furniture stores in Jackson looking for a couch. We didn't like the prices or…read morestaff. When we got to Jackson Furniture Outlet the first thing we noticed was how courteous the staff was. We got the couch we wanted and didn't even hear how we should go with a more expensive one. We knew what we wanted and they let us get that. They were great and let us look around instead of bothering us trying to get a sale. When I needed help though the employees were there to help. It was the best experience I ever had shopping for furniture and will be going back there for future purchases.

Big Lots: A Treasure Trove for Discounted Finds and Friendly Service…read more My recent trip to Big Lots was a delightful surprise. Stepping into the store, I was greeted by a treasure trove of discounted merchandise, offering a refreshing alternative to big-box stores. One of the things that stood out to me most was their extensive selection of physical movies and Blu-rays. In an age of digital streaming, it was fantastic to see a store catering to those who still appreciate the nostalgic charm of owning a physical copy. Beyond the entertainment section, Big Lots impressed me with their furniture selection. They offered a surprising variety of furniture pieces at competitive prices, making it a great option for budget-conscious shoppers like myself. The quality seemed decent for the price point, and it felt like a place where you could score a hidden gem with a little browsing. But what truly elevated my Big Lots experience was the exceptional customer service. The cashier, who I believe was new based on her name tag, was incredibly friendly and informative. She patiently walked me through the rewards program signup process, explaining the benefits in a clear and concise manner. Her positive attitude and willingness to go the extra mile made a lasting impression. Overall, my visit to Big Lots was a thoroughly positive one. It's a store that offers a unique shopping experience, combining great deals on various merchandise with friendly and helpful staff. If you're looking for a treasure hunt-style shopping trip with the potential to find hidden gems at affordable prices, Big Lots is definitely worth checking out. Negative update: I did get a copy of a Blu Ray that was supposed to be a double feature but was sold with a 6 year old Digital Code and made it no good. The company didn't want to do anything to fix the issue with the code tho. I'd return it if I didn't want the disc that came with it but paid for two movies and only got one

JC Penny has really upped their game over the last few years. I was pleasantly surprised when I…read morewent into Shop after not shopping there for decades due to their outdated merchandise. Had a really great encounter with the sales ladies. Everything went really smooth and I ended up with a new dress. Shop their sales and save a ton. I did not try the photo shop if there is one still there nor did I try the salon. I would recommend JCPenney to practically anyone. If you haven't tried them in a long time, you should at least take a walk through the store to see what's new when you have the time. When shopping with coupons, the value is amazing.

I like this store. The people who work here are always friendly. It's not big, but I still always…read morefind what I need. Good deals too!