This place is great. Super safe, fantastic customer service and the firearm rental options are…read moresuper coo. James did a great job of explaining the safety procedures and SOPs while keeping it fun. Put this on your radar anytime you are in the Salem area. James is the man!

First time shooting at this range, the staff is extremely friendly and I would definitely go back…read more Thank you.

New owners aren't nearly as friendly as old owners. Plus, they post your driver's license on an…read moreopen bulletin board where everybody see your personal information. Total violation of privacy. They hover over you inside the range and constantly interrupt. Not a good vibe.

Took a friend in who is new to shooting and guns and was so impressed with the knowledge patience…read more and compassion of the staff there. (John/Kristi (sp?) & Darrell (sp?). Plus the place looks marvelous. What an improvement from when I visited there probably five years ago when it had other owners. We will definitely be back!!

Straight up the best. I've trained with Adam, Jeremy, and Chris. All are super professional and…read morehighly skilled teachers. They refined my handgun grip to far more proficient than I could ever do on my own. They walked me through my first Bill Drill, target transitions, and shooting with movement that I have ever done, with no ego. They have the skills to back up what they are talking about, and the experience. I cannot stress enough if you carry, if you have a home defense firearm. Get Training!!!! For your sake and everyone around you. Plus, it's just plain old fun! Prices are the best bang for buck out of any range I've been in. I've noted in a review the range isn't airconditioned, that's not accurate, it is, in-fact bring a hoody it can get a tad chilly. I also got my CHL here Utah and Oregon, they were great about following up when Utah delayed due to back log. I'm noting that the negative reviews happened before Adam took charge as general manager. For all those that haven't been back since, I suggest trying it again. I can't tell you how happy I've been with the experience.

Excellent facility | Excellent instructors (Jeremy)…read more My husband has been here a few times to use their shooting range, but this was my first time coming here to watch my husband use their simulators. I originally booked a 30-minute session for the Threat Alley simulator ($45). I didn't know what to book for my husband because he had never done anything like this before, but I wanted to get him involved in something since this place offers state-of-the-art training. I'm so glad I did. Jeremy was our instructor. He was formerly a member of a SWAT team, so he has plenty of experience. He offered excellent critique and guidance, walking my husband through the session step by step. He even gave us an extra 20 minutes and let us use the 300-degree Threat Arena - WOW! He provided my husband with excellent scenarios, even the ones intended for two people. I highly recommend Jeremy and hope we have the opportunity to work with him again next time. He's very knowledgeable, friendly, and an excellent instructor here. The simulator experience really makes you appreciate what military and law enforcement have to do. The Threat Alley simulator is a single-screen application that lets users practice practical threat scenarios, such as being robbed in a parking lot after work. It also presents other scenarios that prompt you to reconsider how you would handle the situation if it were to actually happen. Those scenarios, when the threat isn't directly interacting with you, can get tricky. For instance, how do you handle the threat if they have a hostage? The 300-degree Threat Arena is pretty impressive! It's best used with another person or two, but my husband did well for one person. Overall, I recommend these simulators for individuals seeking to train or simply enjoy themselves. Photos are allowed only in the simulators. Originally, I booked for $45 and ended up getting an extra 20 minutes and invaluable advice for the price of $55. So worth it! This place is popular and offers a variety of packages. Great staff. I'm so glad this place is here. We plan to be back!

I Loved it. I took the certified class to carry and I love every bit of it. Thank youread more

Owner is real funny and friendly. Staff is amazing as well!…read more They will answer all the questions you have. The dogs in the shop are really friendly as well!

A friend of mine has been getting more into clay shooting recently, and invited me along to check…read morethis place out. I pulled into the parking lot on Sunday morning having no idea what to expect. I'd been to a few other ranges and gun clubs, so I know that the experience can vary quite a bit. The parking lot is large and gravel, and there is a field setup for several RV hookups to one side of it. This place hosts tournaments, and people will just stay on site when they do. On the day of my visit in December, there were 2 travel trailers and plenty of open spaces. I don't know if they lease these spaces outside of tournaments or not. Inside the building, they have a lot of merchandise available for sale (clothes, equipment and supplies, knives, and a shotgun store). I believe that they also allow for gun and equipment rentals, but my friend and I already had everything we needed, so we didn't investigate this. The building also has couches, vending machines, and a fireplace to relax and warm up at. The range itself is setup as a circle, and kind of reminded me of walking the track around my high school football field. Each station for sporting clays has four electronic throwers, that all throw in the same general direction. You pay per clay and you're given a card to insert into the machine, which tallies the number of clays used, but we were told that even though you pay up front for a count of them, they give you a handful of extra so that you can throw one without firing (so you can see where they go) and also because sometimes the machines won't throw or a clay will break as it's being thrown. If you're shooting by yourself, there's a way to configure the throwers so that they'll go on a delay after hitting the button to throw, but since my buddy and I were both there, we just traded off who was pushing buttons and who was pulling triggers. The shooting course is a lot of fun, with a lot of variety, and they tell you that the "A-B" pair of targets are generally easier to hit than the "C-D" pair. You can take whichever targets you want at each station though. The targets also include ones that run along the ground ("bunnies"), and one that's thrown from a tower. The facility is also set up for skeet and helice, and they offer instruction as well. A key thing I was surprised about was the level of service. As a novice to the sport, there were plenty of people around to ask questions, and at one station I was even given advice that I was shooting too high. One of our rifles was having issues feeding, and the same person offered some oil to try to solve the problem. When that didn't work he took it back to the building to leave in their racks so we didn't have to carry it around. They have push carts and golf cart rental to make the trip around the range easier, too. Their gun store has a wide variety of rifles at varying price points, but be prepared - this isn't Walmart. The lowest priced used rifle we saw was about $1900, and went up around $20k. That said, you get what you pay for. My friend asked one of the employees to help with fitting me for a shotgun, during which I discovered that I go to shoulder a rifle completely wrong, but was shown how to do it correctly and much more comfortably.

Totally awesome place. Staff is very friendly. Pro shop / shot gun sales is great plenty to…read morechoose from. Trap is great. Sporting clays course is awesome. Don't be afraid to check this place out they will show you how to use the machines and have some fun. They do have some events on the weekends so call to see if they are going to be busy or not. They also have RV hook ups for a small reasonable price. Check them out you won't be disappointed

Just flew into Portland and of course the first place I go to start my day before the gym is here…read more This place is always a great experience due to the staff and the overall vibe. When you want to remain sharp and focused in the world of hand guns this shooting range is the best in the Portland-Metro area.

I just took the PST 101 this past weekend with David and I highly recommend the class! I went in…read morewith my first firearm, having absolutely no experience, and learned so much! The combination of lecture teaching and hands-on teaching in the range made for a very productive class! It was definitely worth the cost! I cannot wait to go back to train more and take 101A! Also the guys at the armory counter were very knowledge!

We took an intro lesson over the weekend with Woody and Jason. Both were amazing teachers and…read moreextremely patient for us beginners. Tons of helpful tips on technique, things to watch out for, and practical application of the lessons being taught. They did a wonderful job keeping us focused while also staying lighthearted to make the session fun and informative. We really appreciated that any and all questions were encouraged and answered thoroughly. We all enjoyed our lesson (group of 4) and highly recommend giving Active Program Solutions a try! Thanks again, guys!

I can not say enough positive things about the instruction and experience as a whole from Woody and…read moreJason. Woody and Jason were patient, calm, and so kind from beginning to end. Most impressive they created a serious, safe, and careful environment while maintaining a light, positive, and engaging experience. We were a group of 4 and all 4 of us had never handled a gun so we were as fresh as could be but Woody and Jason had us shooting, and handling the guns like pros by the end. Woody's confidence, and deep knowledge in his field is felt throughout the lesson and it allows even the most nervous and hesitant students (like myself) feel at ease. If you are considering a lesson in firearms I HIGHLY recommend Active Problem Solutions. I believe even an experienced gun owner could benefit from a few hours with Woody.

Financially strapped but still needing to attend to your coif? Don't fret, you can still pamper…read moreyourself on a budget. Whether you are in need of a cut, color, nails or a facial - the crew at Phagans is eager to train on you! That's right folks, services are performed by students enrolled in one of their 'beauty' programs. If you're brave enough to continue after that tidbit, just know that there are instructors at their beck and call to check the work being performed. No need for the guys to feel left out. They also do beard trims, shaves, and mani/pedis! I throughly enjoyed the playlist and conversation while freshening up my look. And the big kicker; Veterans cuts are only $2! That's right (yay me), I got one heck of a bargain cut done by a very friendly and through student, and after paying my bill, still had enough cash left over to tip generously. It took a little longer than normal, but I was in no rush. If you like the products used on you, they have a stock available to purchase. You can pay double, even triple digits if you'd like, but I'll be 'heading' back to Phagans (see what I did there?)!

This was, without question, the worst customer service experience I have ever had…read more I brought my 16-year-old niece here after the salon we originally booked canceled at the last minute. Since she had traveled all the way from Eugene to get her nails done, we didn't have many options and decided to give this school a chance. They found someone to do her nails and assured us she was able to provide the service. Throughout the appointment, I kept checking on my niece because the nails were not looking right. I gently expressed my concerns several times and asked if someone could take a look or help improve them. Instead of addressing the issue, I was repeatedly told that they were about to close, as though I was asking them to stay late. At that point, we had already been there for over five hours. I had prepaid $44 for the nails and nail art. To be clear, I was never concerned about getting the extra money back for the nail art. My concern was that I had paid for a service that was not being done correctly. Every time I expressed concern about the quality of the nails, no one came over to assess the work, offer guidance to the student, or try to make the situation right. Instead, my concerns were dismissed, and I felt as though I was being gaslighted into accepting poor work. Eventually, they told us we could come back another day for the nail art, but I repeatedly explained that the issue wasn't the nail art--it was the nails themselves. The situation became even more frustrating when I later found out this was the student's first day doing nails. If that was the case, why wasn't she being supervised or guided by an instructor? Why wasn't anyone stepping in to help her succeed or to ensure customers received an acceptable service? Unfortunately, the problems continued. One nail came off as we were leaving. Another fell off the next day. Several more came off before the weekend was over. I called multiple times asking to speak with a manager, but no one ever returned my calls. Eventually, I spoke with someone named Angel. As I attempted to explain the situation, she interrupted me and immediately became defensive, stating that the appointment ran longer than expected and that I shouldn't have prepaid for the service. She repeatedly told me that they don't give refunds. The problem was that I was never asking for a refund. I explained several times that all I wanted was for the nails to be fixed. I wasn't asking anyone to stay late, and I wasn't demanding my money back. I simply wanted someone to acknowledge that the service was unacceptable and make it right. Angel then stated that they were not going to redo the nails simply because I "didn't like them." Once again, I had to explain that this wasn't about me not liking the appearance of the nails or changing my mind after the service was completed. The issue was that the nails were not properly done and were literally falling off. One nail came off as we were leaving, another came off the very next day, and several more fell off before the weekend was over. At that point, I wasn't asking for a cosmetic adjustment--I was asking them to correct a service that had clearly failed. Instead of listening, Angel continued to interrupt me and eventually responded, "Well, why don't you just go back to the other place then?" That response completely shocked me. I wasn't comparing businesses to be rude--I was explaining that in all my years of visiting beauty schools, if there was an issue, staff would step in, address the concern, and work toward a solution. I've never experienced a place that was so unwilling to listen to customer concerns or take responsibility for poor service. The lack of professionalism, communication, accountability, and customer care was incredibly disappointing. I will never return to this establishment, nor would I recommend it to anyone. Customer service starts with listening, and unfortunately, that was missing from this experience entirely.