Nice staff, very polite, professional, knowledgeable. Prices were very fair, we will be back.read more

Definitely not just your average watch store! Went in to…read moreget my watch band replaced and there was more there than just watches! First of all there is a great and friendly staff to help you with what you may need. Also some very interesting and unique items in the store! Knives and tactical flashlights just to name a few! I would definitely recommend the Watchmaker and I will definitely be back to visit and look around some more!

Came in 40 min before closing. Fixed my chain. Awesome, definitely recommend. Staff was…read moreaccommodating and friendly.

Set a diamond. A bit pricey, but what isn't theses days. I won't lose it this time. Good work!read more

I've used Bayou Watch for over 30 yesrs, always great service. Friendly staff. Reasonable pricing.read more

This is a message from Shinola notifying me that they indeed mess up my watch. They repeatedly…read moreargued with me saying they were professionals and would not have messed something up. If you like your watch to work, do not take it here to get a battery replaced or for that matter to get any repairs.

Barry is courteous helpful and not quick to up sale you something you do not really need. He is a…read moreexcellent craftsman with many years in the business,

From the owner: Watch and jewelry repair…read more Call with turn around time. Most of the time, I have to order parts.

Aaron was extremely helpful in repairing my watches that I brought in and was quite reasonably. I…read morehave several more that need attention and will be returning.

Truly the best jeweler we have ever worked with. Aaron is a wealth of information and has worked…read morewonders with our many treasures; from family heirlooms to designing a new ring. He is absolutely the best!

Quality Service and Perfection. Very Informative and showed…read moreme a great selection to choose from.

Paul and the staff at Baileys are amazing to work with. Baileys has a great selection, and if you…read morecant find what you are looking for, give them the parameters and they can make it, exactly how you want it. I Absolutely will be shopping here again and again.

Honestly after reading the other reviews I was so hopeful for this place! If I could give it a HALF…read morestar I would!!!! I have this simple *real* gold necklace, only 10k stamped on it, but it has sentimental value for my boyfriend & I. We had the idea to have him find a jeweler to melt it down & if need be, add more to it of course, to make my engagement ring. Nothing too crazy but I thought why not!? Well my boyfriend went in there & long story short, he felt highly uncomfortable, rudely spoken to, disregarded, and literally laughed at. Out loud. As they looked at the necklace, pointed, looked at him & laughed. How absolutely appalling. I wish he had gotten their names. Because that's absolutely disgusting behavior. The first girl tried to claim it was fake. Another guy looked & said no it's real, just a penny worth & hollow. Basically they tried to say it's not even worth using my necklace in anything at all. He explained the whole point of it is to keep it apart of the ring as our sentimental bit, then at some point my bf mentioned his mother, and they recognized her name as a good frequent customer that hasn't been by lately & all of a sudden their attitudes changed! Asinine! Wild. Now he's getting texted some simple rough drafts of what they could do for the idea of style he gave them & the prices. Appalling honestly. Apparently the owner was the only one to treat my boyfriend somewhat humanely, despite seeming somewhat annoyed with the requests but still professional, probably still wanting the bit of business from him. We'll be checking other jewelers in the area to see what's best, vibes over price.

Family business and wonderful service. They made us feel welcome and appreciated from the moment we…read morewalked in. They had beautiful jewelry that was not run of the mill.

Disappointing and Dishonest. Took a charm to get it repaired. Repairs were $40 picked it up and it…read morelasted 2 weeks broken in same place. Offered to purchase a new piece for the charm (with a charge of $30), but at this time asked if I could leave both the solid 24 ct. gold necklace and charm with him that way he can check and be sure that the necklace could fit onto the new piece ordered. I had to keep calling for weeks to see when it would be ready, and a month later finally just stopped in and they couldn't find the necklace told me to check back. Went back in at later date and gave me the charm and said that they weren't sure that I left the necklace. Well, they did take the necklace and how unprofessional is that? But after waiting there for 30 minutes tells me that they can't find it but can order me another. Really? So, I sent my husband there to order him another necklace. Haha...jokes on us they ordered him a thin hollow necklace that broke in a months time. Don't trust this place, I wish that I had not.

The Customer service is top tier.Ana, Lilly, and Bradley all are great and if it's any jewelry you…read moreare looking for, they will get it done for you. 10/10 highly recommend

From the owner: 1999 - A Bay Area dream! 2025 - A tidal wave of elegance crashing into Nevada, Arizona, Texas…read more.. and now your screen (thanks, internet!) At Valliani, we don't sell jewelry We help you pass down heirlooms.