We have used Tip Top Tails twice and have been extremely pleased both times. The first time Mr. and…read moreMrs. B. hired Holly to help them with some separation anxiety their foster dog was experiencing. Holly was a wealth of knowledge and set out a clear plan that made it easy for my parents to follow. We were able to set up a simple schedule and re-set their daily routine to include Holly's training games which helped improve their foster's situation. Mr. MVP and I recently hired Kelly to help us with our senior Aussie and her dog park issues. We are members at Meadow Run and our senior Aussie, although a huge fan of the park, is not a fan of the wild puppies and the erratic running and playing. She has also grown very protective of our younger Aussie and started to get bossy when another pup wanted to play ball. Both of our Aussies know all their commands at home, but at the dog park it can be hit and miss. Kelly helped us set up easy and very reachable goals to work on with our senior girl to help her understand that playing dogs are just happy dogs and she has nothing to worry about. Her behavior improved almost instantly. Per Kelly's suggestion we also started working on commands more seriously at the park and both girls have been doing amazing. We picked Tip Top Tails above the other trainers in the area because they focus on positive reinforcement, only. I heard from a friend who used another training company that they use squirt guns to spray water when the dogs do something wrong and choke collars for correction we wanted absolutely nothing to do with that. Kelly and Holly use treats, positive commands and the jolly routine (which is something we had been using for about a year already, which was so nice to hear!). Holly met with Mr. and Mrs. B on a Sunday at their house and we met with Kelly at Meadow Run on a Saturday morning - both private lessons. Tip Top Tails has group lessons, puppy classes and a whole bunch of other class options. We just signed our youngest Aussie up for a private dock diving lesson next week at Meadow Run with Beth, another trainer at Tip Top. We would highly recommend Tip Top Tails as a training option. Mr. MVP and I have read all the books and done weeks of research and even though we knew a lot of the information Kelly shared with us, we still learned quite a bit.

Great experience with the trainer Beth, she seems to really know and love her work. They keep…read moreclasses small and manageable.

This is the best pet store ever. With the NICEST owner! Karl is the best, he has taken the time to…read moreremember me which is something you will not find at a big chain pet store. He asks thoughtful questions about our lives and remembers the details. The very first time we went into Karl's shop, he was so generous to give us samples of kitty food to try which he didn't have to do and we didn't expect at all! But he won us over with his great customer service. Along with his cute pup, too! Please support your local small businesses! It goes so much further than shopping at big pet stores. The prices are so reasonable at Beowoof, and the quality of the food is top tier! We only shop here for our kitty food and love to pick up some toys when we do stop by. I encourage you if you live in the area and are a pet owner to stop by!! Support your local Kalamazoo businesses! He also delivers if you can't make the trip, but the store is so cute and fun that I would stop by if you can!

Cute shop. Nice, but not huge selection. A locally owned boutique style shop not a full-service pet…read moresupply store like Chowhound. So-so selection-- they don't have all sizes of some collars and dog rain gear. Main reason for three stars: They don't do refunds, only merchandise credits. Raincoat I bought for my dog had to be returned because it didn't fit. I don't recall if salesperson told me at time of purchase about their return policy.

Always amazing. Super. Heidi and Tessa are great! Tessa gave Ollie an Aussie Doodle (hyper in this…read moresituation!)a bath,clipped nails and groomed him. We had had him for a month! She did a great job! She grooms Storm our blue spoo! I highly recommend this business!

Really bad! They did not give my dog the right cut. They did whatever they felt was normal and sent…read moremy dog home with a WOUND!

They took great care of our huge German Shepard. He is very difficult to handle and gets quite…read moreanxious when around strangers. We have found very little success using other boarders. Riverbanks Pet Resort has been our best experience so far. We will be coming back!

Did nothing to clean up after my pets as beds, blankets and toys were soaked with urine, vomit,…read morefeces and other substances I could not identify. Dogs were terrorized out of their minds when picked up. Misquoted price so I overpaid and then wouldn't refund the overage. Have boarded and groomed pets there for years and old staff quit and new/remaining staff just don't seem to care at all. Will NEVER GO THERE AGAIN.

She's very friendly and clearly loves the animals. I appreciate the flexible scheduling.read more

My family has been using Pawz N Clawz for the last ten years I believe. Now I'm grown and have my…read moreown dog I bring. I wouldn't trust anyone else with my dog. She always does great work and I know my dog is safe when he's there! She's really good at letting you know if there was any matting or anything in the hair and how to prevent it (I have a goldendoodle who matts really easy especially in the winter) And I love that she's flexible and can do multiple different cuts and still make my boy look dapper. Five stars all the way!

My dog has a blast here! Every time we pull up he is so excited, and returns to me exhausted at the…read moreend of the day from playing. I began brining him as a puppy, and it has done wonders for his ability to socialize with other dogs. The owners are super friendly and provide a doggy report card at the end of each day. Prices are reasonable. I have taken a few of the dog obedience courses and have learned a lot!

We use their boarding services and they are wonderful. We feed our dogs a special diet and they…read moreaccept that without question. We have had to ask them to give pain meds and walk one of our dogs on a leash until her surgery for a luxating patella and they were so agreeable and there was no extra charge. We highly recommend them.

Customer service needs attention. It's not as if we are one time customers. We regularly use this…read moreservice which should be built off mutual respect. We do our part to ensure we are there prior to 6pm, including leaving work early. So when I show up please don't make me stand outside for 10 min in the cold while you stare at me from inside. She provided no apology just rolled eyes a she let me in to get my dog. FYI they were actually closed with light off at 5:44pm today.

The staff is very and the veterinarian was very thorough and made sure to address all…read morequestions/concerns.

Blake is fantastic with our pups. He is caring and attentive. He gives the small town welcome…read morepaying attention to each patient and educates their owners. I wouldn't trust the health of my beloved pets with anyone else.