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    The Kaufman Agency, Inc

    3.3 (4 reviews)
    Closed 8:30 am - 5:30 pm

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    Services - The Kaufman Agency, Inc

    Homeowner or property

    Car and truck insurance

    Life insurance

    The Kaufman Agency, Inc Photos

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    2 years ago

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    Adam K.

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    4 years ago

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    Adam K.

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    10 years ago

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    9 years ago

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    Jana DellaFlora - State Farm Insurance Agent - State Farm Agent

    Jana DellaFlora - State Farm Insurance Agent

    (3 reviews)

    WOW! Jana DellaFlora is a sure failure to represent you when you need to make a claim. She is…read morenever present and on the rare occasion she does talk to you she is rude and condescending. I was with Jana DellaFlora 20 years and only made one claim when I hit a deer with my car. She (State Farm) charged me the $500 deductible even though it was considered a "no consequence" incident. Jana is all about Jana and making the dollar for herself. She is not interested in those that she insures. I recently, after as recently stated made a claim after 20 years of paying State Farm and she did not even have the decency to talk to me but left the responsibility to her "receptionist". After 2 weeks with no response I consistently and repeatedly had to call to get in contact with the "claims department". I was switched through 3 agents before they were able to "assign" someone to my claim then they automatically denied it. Within 24 hours I dropped Jana as my State Farm representative. What happened? Well of course then Jana reached out and shared that part of my claim would be considered. What a failure Jana is as a representative of State Farm and what a failure State Farm is to loyal customers. I am really surprised to see Jana even rates at a 3 star. I would rate her at 0 stars if I could. Shame on you Jana DellaFlora. You are a poor representative for State Farm as well as any type of business woman.

    Thank you Bobbie for taking the time with me today setting up life insurance for my 7 month old and…read moreupdating mine. I appreciate you answering every question I had, taking your time with me, and adjusting to my busy mom life schedule. I highly recommend going to Bobbie for any insurance needs.

    The Kaufman Agency, Inc - homeinsurance - Updated August 2026

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