After my husband and I's experience with Andy Kern, and the rest of the Weichert team, we will…read morenever be using them again, nor will we ever recommend them to anyone else. We are first time home buyers, so everything was brand new to us. We had to have a lot of trust in Andy to be our advocate and guide us every step of the way. It was only after closing that it was brought to our attention that he in fact did NOT have our best interest in mind: The agreement we signed with the sellers stated that the sellers would take care of ALL the repairs listed in inspections. A week after moving in we were having our internet installed. In the process the internet guy found some wires in the walls that should not be there (looked like extension cords). We immediately call Andy since our thought was this was something that should have been found in the inspections. Andy agreed, told us he would take care of it. The next day (was a Friday) all we hear is "we should have a report from electric company on Monday". Monday comes and the only communication we have is "we should have resolution by Wednesday". Thursday arrives and we still heard nothing. My husband and I take it upon ourselves to contact the electric company. His words to us were "Looking at the items on the inspections list, if I would have been told to fix all these items, I would have found this issue. However, I have emails from sellers agent, and Andy specifically stating to not fix certain items". WHAT?? I thank him for the information, and start to find the contact for Weichert. Before I can call them, Annett with Weichert calls me. She tells me she is the inspections coordinator, then explains that Andy did NOT follow their standard process. She said to me "What SHOULD have happened was after the agreement was made between buyers and sellers about repairs, I receive that agreement then order the repairs to be made before closing. In this case, Andy did NOT do this. I never received the seller's response. I did not even know that you closed until this electrical issue arose". She then explains that she will be calling all the contractors to find out what still needed to be completed, and order the repairs. We are very appreciative of her for cleaning up the mess Andy made. We then speak to Beau Dunfee to fill him in on what has happened, and discuss compensation for being lied to, information not being disclosed to us, etc. He says he will speak to Andy, make sure the rest of repairs get done, then we will talk again to come to an agreement for compensation. Three weeks later we receive a card in the mail from Andy. It was a housewarming card with a note saying "it was fun helping you find your new home. I hope things are better now. Please take this gift for anything you may need." Enclosed was a personal check from Andy (not Weichert) for $650. Not all the repairs were done so we waited a week before contacting Beau again. At this point, it was over a month and a half past our closing date and we were still waiting for items to be repaired. I contact Beau and tell him that our patience is wearing thin. I also let him know about the card Andy sent to be sure that was not the compensation (since we never discussed a compensation amount). His response was "how much are you seeking in addition to $650?". My husband calls to speak to him, to remind him how a specific amount was never discussed prior to that check being mailed to us, so as far as we are concerned, this check from Andy (since it was written out of his personal account) was an "I'm sorry" gift. Beau proceeds to tell my husband that he does not understand why we are upset, nor does he understand why we want compensation. Neither my husband nor I have heard the words "I'm sorry" or "I apologize, we will make this right" out of ANY of their mouths. Anette told us straight forward that Andy did not follow the process that he should have. He did not have our best interest in mind. It is only fitting for us to assume that the only thing Andy cared about was his own paycheck. He took advantage of the fact that we are a young couple, with a very young baby (4 months old at the time of closing), first time home buyers, and he knew we would trust his advisement. And as far as Beau goes, it seems as though he will just try to downplay the situation, so he does not have to deal with any of the issues, especially if it means more money coming out their pockets. So if you are looking for a realtor, I would say to stay FAR away from Weichert, especially Andy and Beau. It is extremely unfortunate that our first time home buying experience has turned out this way. What should have been a very exciting and joyful experience, quickly turned into nothing but stressful and disheartening.

I'm so thankful for Hannah Deputy and the entire team at Weichert. My fiancée and I are closing on…read moreour home today, and throughout the process, Hannah's responsiveness, proactivity, insight, patience, and negotiation skills made everything a lot less stressful. We'll definitely be working with her on all of our future real estate transactions. Thank you Hannah!

The absolute worst experience I've ever had buying anything was with MaryBeth HoopenGarnter. She…read morenever calls, only texts. talks to you like she knows everything and has ZERO customer service skills. For starters she lost my earnest money and told me I DID after the day I drove to the office I dropped it off at the day before she found it in the trash can at the front desk AFTER I called the bank and told them they gave me the wrong paperwork. Then she only wants to reach out when she has questions, not answer yours. She also told me that I was not to pay for the inspections after I paid for my home inspections. That part of my agreement was for them to pay that so we waited until after my close date for the sellers to pay for it. Now I'm being stuck with the bill and I'm just going ahead and eating the cost after her not wanting to really do much about it. The cherry on top was the lockbox with the combination she failed to remove and a third party came by without my consent and took it off and she had the nerve to blow me up about it. Even if she offered me a free house I'd rather pay a toddler with paper money versus ever dealing with her again, at least they'll be honest with me and talk to me with respect. 0 outta 10

Well, this was not a match made in heaven, for me any way…read more Our mother died, leaving her condo to us through a trust. A sibling was named executor in the will and so was the one to interview realtors and select one to list and sell the condo. Denise was selected to be our realtor. We signed a contract with Denise/Cressy and /Everett on May 24, 2022. Cressy and Everett, in my opinion, has had a great reputation in South Bend so I was happy with the choice. Things started going sideways the next day when Denise had the wrong asking price on the listing. After that, she had my email address wrong 5 times so I was missing out on critical information regarding the condo. A sibling kept forwarding the emails to me, and telling Denise she had wrong email addresses. I also mailed/texted Denise and told her she had wrong email addresses for me. She got one sibling's email address wrong as well. There was a number of different email addresses that were being used. Denise's reason each time was not having her glasses with her. Denise also had my phone number wrong 3 times (I thought it was 4 but I only find documentation of 3 times, so 3 times it is). It was the missing glasses reason again. Then I went to the title company a few days early to sign the closing paperwork. Denise emailed me the night before (the original date I was supposed to sign) that she would be showing up at the closing. I didn't check emails that night so I emailed her back that morning that I had already signed the paperwork. She called me and ripped me a new one, telling me that I should have told her I signed the paperwork early, that she had spent 30 minutes driving to the title company. I told her that was the title company's job, not mine. She mentioned that she knew a sibling and I were unhappy with her. I told her that was true and went through the list of issues (listed above). I told her I had never had so many problems with a title company and realtor before. Right before she hung up on me (who hangs up on a client, no matter how upset one is?), she told me I hadn't shown her "grace". I thought I had as I had put up with all the mistakes she had made. I decided to not rate Denise and to let it go, showing some "grace" towards Denise. But then she sent a thank you email to my siblings, and not to me. One third of her commission came from me! This rating would have been one star except for Lindsay. Denise went on vacation and Lindsay helped us out while Denise was gone. Our initial buyer backed out on his offer. Lindsay handled getting the condo back on the market quickly. In talking with Lindsay, she was professional, knowledgeable and personable. I'd like my 1/3 of Denise's fee back.

Kim Powell was a fantastic realtor. Even though I did not buy in Indiana, I appreciated her…read moreability to listen to my needs and concerns and was able to convert that information to fantastic house listings for my husband to tour. Friendly, personable, and knowledgeable. I would refer Kim to anyone! Thank you Kim for your excellent service. It was my pleasure to work with you.

If you are considering buying a house or renting an apartment in the South Bend, Mishawaka, or…read moreGranger, IN area, I would strongly recommend that you stay away from and avoid any business dealings with the Re-Max Real Estate office located at 3010 Hickory Rd. in Mishawaka, IN. They have on their staff a realtor by the name of Charlotta A. Goss. She has a very low standard of ethics for a person in the field. She will not honor a contract that you sign with her and will, if necessary, she will fraudulently (commit perjury) entice the Magistrates in the South Bend Small Claims Court system, namely Magistrates Richard McCormick and J.E. Smithburn to return a judgment in her favor.

Laurie, Billie and the entire Simply Remarkable Team were phenomenal as a resource to me when I was…read morea first time home buyer a few years back. I was surrounded by agents whos opinions I could rely on to deliver results. I was totally alien to the process when we began and Billie was so incredibly patient in navigating a shifting market that was super competitive. I know Billie and Laurie both have listed homes of all price points in the past and continue to be leaders in the St Joe County, Indiana market.

Laurie LaDow is a warrior in the real estate market…read more Being my first foray into the world of home buying, I was relatively clueless on how the entire process works. I needed an experienced professional who could concisely explain the process of buying a home to me and guide me in the right direction every step of the way. I needed someone who, instead of trying to take advantage of my inexperience, would work for me with my own interests exclusively in mind. Laurie LaDow fits that bill perfectly! I'm confident that Laurie's #1 goal truly is the satisfaction of her clients. She will not try to sell you on the first house you see so that she can make a quick transaction and closing. With her great amount of experience in showing houses, she made many observations about some of the properties we looked at that we did not notice at first. Her observations often actually steered us AWAY from those particular homes in search of something more ideal. I cannot express enough how appreciative I am of a realtor who will give her honest opinion on a matter instead of put her own interests first. After we found our ideal home and began the complicated closing process, Laurie really came through and showed her value. She handled all of the fine details, such as arranging inspections per my request and communicating with the seller through the seller's agent regarding inspection results. The MOST impressive aspect of working with Laurie was certainly her tenacity to improve the deal for her customer. For example, there was one inspection result (leaky window seals) that I didn't feel confident in asking the seller to repair. However, with Laurie's insistence on the matter, I eventually decided to ask the seller to repair the defect and replace some window panes. At first, the seller initially refused to make any repairs at all, and said that I could back out of the closing altogether if this was unacceptable. But Laurie would not allow that to stand. With my approval and her insistence, Laurie managed to convince the seller to pay half of the costs to repair the windows. That saved me several hundreds of dollars! Laurie truly will go above and beyond the call of duty in order to ensure that her customers get the best deal possible, with no hidden surprises! Laurie LaDow is an experienced and extremely professional realtor who will not disappoint you! Highly recommended!

We just had a relaxing stay at the Black House on Beech, a Juniper Holiday + Home in the charming…read moreVillage of Three Oaks, MI. The company provided a detailed manual of instructions, attractions, and notes (Wi-Fi, lock box) prior to check-in. We were also surprised with some sweet treats and a bottle of wine upon arrival. The Black House on Beech is a small stunner called The Starling. Perhaps The Startling might be more apropos because it is a 2-story 3BR, 2BA house on a small footprint painted a pure matte black. Inside is modern and simple, decorated in black and white. They've considered every comfort -- there's a sauna, a hot tub, fire pit and hammock-- outside. Connect to the house Wi-Fi, watch a movie, play some tunes on the turntable, challenge your companions to a few board games--inside. Or walk a few minutes to Staymaker Restaurant at Journeyman Distillery, stock up on staples at Froehlich's Kitchen & Pantry, or enjoy a casual lunch/brunch at Oaks Eatery. This is a fine getaway for a small group or family. We only had a small mixup with the Wi-Fi but they were very responsive and this was cleared up right away. All the amenities at a small and quiet oasis. We didn't use the sauna but will be ready to try it on a return visit.

Some girlfriends and I celebrated a 50th birthday at Sunset Manor, an absolutely amazing lakefront…read morehome in Grand Beach, MI. The house was beautifully appointed, with a fantastic pool, hot tub, and breathtaking views. But more important than the house was the service and the "little extras" provided by Juniper Holiday + Home. From start to finish, they communicated everything we needed, making the trip easy and enjoyable. When we asked questions about the area and concierge services for our celebration, they were attentive and helpful. I can't say enough great things about the entire experience--my friend loved every moment of her celebratory vacation!

We worked with Tommy and Pat for our home purchase--this was our first time using their team, and…read morewe couldn't be happier with the experience. I initially found Tommy through Redfin, where he was the seller's agent, and he introduced us to Pat. Pat was exceptional. As a Notre Dame graduate, he brought deep local knowledge of the South Bend area, which was incredibly helpful. Throughout the buying process, he provided invaluable advice and connections, and was responsive, and truly had our best interest at heart. We would absolutely work with this team again and cannot recommend them more highly!

If buying a home is an emotional roller coaster, Jan is the person calmly sitting next to you…read moreholding your purse, handing you snacks, and reminding you that you're not actually going to fly off the tracks. From the moment we started the process, Jan was absolutely incredible. Home buying comes with approximately 47 moments where you're convinced you've forgotten something important, 23 moments where you wonder if you're qualified to own property at all, and at least 12 moments where you Google, "Is this normal?" Jan patiently guided us through every single one. She explained things before we even knew we needed them explained. She answered every question, no matter how small. She kept us informed, reassured, and sane during a process that seems specifically designed to test the limits of human anxiety. At one point, I trusted Jan more than I trusted myself. Need another document? Jan already knew. Have a question? Jan already answered it. Feeling stressed? Jan somehow sensed it through the internet and was already sending reassurance. What makes Jan so special isn't just her knowledge. It's how much she genuinely cares. We never felt like a transaction or another file on her desk. We felt supported, encouraged, and genuinely cared for every step of the way. By closing day, it felt less like we were saying goodbye to our loan officer and more like we were saying goodbye to the world's most patient friend. If you're buying a home, do yourself a favor and call Jan. She'll guide you through the process, calm your nerves, answer your questions, and somehow make a stack of mortgage paperwork feel less terrifying. We got a house, but honestly, one of the best things we gained from the experience was getting to work with Jan.

Very professional company, but I can only give a three star review as Patrick G. ran figured my…read moreincome and came up with a 45% debt ratio, the lender they gave the loan to, Deephaven ended up with a 53% debt ratio, so I had to go from a Conventional to a DSCR with a crappy rate. Like I said he tried hard to get it approved conventional, but did not come through with it.

Brett Newton from 1st Midwest Mortgage is awesome. I was pre-approved and ready to rock. Once we…read morefound a property, we took care of the minor details and we easily closed within 30 days. He sent over the final documents 5 days before the close and we wired the money to title company and the closing was non-eventful just the way we like it. Brett thank you for all the help!!

Bill was amazing to work with. He did a great job of keeping me informed of what was happening…read morewith my mortgage process and coordinating with my Realtor to get inspections and followup handled. I would highly recommend working with him! RoseC