Jeff did a great job repairing our dryer problem. His service was friendly, prompt and he went the…read moreextra mile to get us up and running. We recommend Soule's for their excellent work and friendly service. (NOTE: I am in Battle Creek, MI, not San Francisco!

My family has been using Soule's since as long as they've been in business. The thing with them is…read morethey are personable, honest, and affordable. Whether it's a washer, dryer, refrigerator, ect, they can fix just about anything.

We went to American Freight after doing research for a new King mattress for our son's guest room…read more We were greeted by a young man who was doing a great job talking to us about mattresses in our price range and which met our criteria. An older man, presumably his manager, took over and tried to up-sell us. I was accompanied by my husband and son but I had done the research and knew what they had in stock. I told the older man that he would not be able to up-sell us because we had $600 to spend and no more. He continued and said he wasn't trying to sell us by showing us more expensive mattresses, he was trying to "educate us". I told him we had already made a decision. He then started throwing zingers at myself and my husband about "who controlled the money" and who was "the boss" and who held the "purse strings". My husband walked away and requested our first salesman to check other nearby stores for the mattress we wanted. He located one and we made arrangements for delivery but the older man never stopped making sexist comments such as "$600 and not a penny more", even while we were paying for the mattress. If you do decide to go to that store, be prepared for an older, sexist, "gentleman of color" to let you know he doesn't appreciate being "shut down by a woman". The mattress is lovely but we will never go back to that store.

I needed my washer fixed. They charged $95 for the repair person to spend less than 10 minutes and…read moreordered the part. It cost $75. Came back on Christmas Eve to install the part and the washer stopped working 4 days later. They came back and said it was irrepairable. Looked at my dryer and charged me $86 for a nine day fix. I spent nearly $300 and neither machine works. I went in to complain and they didnt do anything. I wont be back. Very disappointed.

When we bought our range and refrigerator, we were promised delivery on Friday, December 30th. They…read moreweren't delivered until January 3rd. To be fair, they refunded some of our money. But still, that meant buying carryout for 5 days and didn't really make up the difference. When the front of the "scratch & dent" range exploded in mid-March, they promised warranty service. They picked up the door of the range that I had to leave outside because they couldn't be available when they originally said they could. They brought back a different door with rust all over the top. I call BS. They're just the middle school bullies trying to take your lunch money. Never shopping there again. Never giving them my money.

RIOS IS THEE! BEST! TECH SPECIALIST who actually cares about his customers. Looked at every…read morepossible solution to the problem with my laptop I brought in today. Diligently took the time to explain all options available by tier. Thouroughly checked online reciepts and physical receipts to resolve the issue with my warranty (lack there of different location department ​error) all while being polite, friendly and professional. Above and beyond does not describe Rios work ethic, customer service, and knowledge of his craft. Made me comfortable with my purchase an allowed me a million and one question without hesitation or frustration. Explained all selections available at my price range and needs, I feel he honestly cared about my situation an did his utmost diligence to provide me with exactly what I needed an as a bonus, information about the MY bestbuy total membership and the benefits it allotted. Will definitely Be shopping here for all my electronic needs and any issues with my existing devices.. TEN STARS FOR RIOS. FIVE STARS FOR bestbuy for there choice in an Exemplary Employee an a superstar of a person.

Not really shopping for a new laptop but I popped in to Best Buy anyway to see what they have these…read moredays. They have a lot. The store is clean and organized with the cell phone stuff right at the front and the computers straight back. I was able to look over the Chromebooks and the Microsoft Surfaces and even the Mac hardware with minimal interruption from the sales staff who simply asked if I needed any help. Prices are clearly marked and they say that they match, so there's a good reason to shop around before stopping here. Games, videos, cameras, a huge selection of drones and of course all the home appliances from dishwashers to ovens to refrigerators. [Review 11140 overall, 914 of 2019.]

After 2 Consumers Energy repair men came to "fix" my LG washer with things going from bad to worse,…read morethey sent Art from A&C. He is my hero!!! He fixed what was broken and then some! I can't rave enough about the knowledge and professionalism he brought to fixing my washing machine! I usually don't do reviews but in this case I just had to. HIGHLY RECOMMEND!!! Debbie

From the owner: The business offers Appliance Service & Repair.read more

Great price, great customer service and easy delivery! If you need help, just ask for Kevin!!!read more

This is the 2nd time I've had terrible service from this location. The 1st time I bought a chest…read morefreezer. It failed, I lost my food and was told it would be with the manufacture, so I called and they sent me a voucher for another freezer. I took it to ABC and some guy named Chris V threw it on his desk (literally) and told me he thought it was a fake and that he would look into it. 3 months later and many phone calls and visits to ABC but still nothing. One day I called asking for Chris and got put on hold again. Usually, I stayed on hold until I finally gave up and hung up after more than 20 minutes of being on hold. This day I stayed on hold and drove to ABC warehouse. Upon arrival, still on hold going on 23 minutes, waiting for Chris to answer I pulled up to the front of the parking lot to find Chris outside smoking a cigarette and chatting on his phone. I walked up and stood there until he got off his phone and acknowledged me. I had to remind him of my situation with the freezer, and he went inside and looked on his desk and then told me he must have lost the voucher. This is now 3 months later, and the company would not send me another one. So, at this point I'm out a freezer and have paid for a warranty that won't replace an object I no longer have. PROBLEM #2: I waited some years after this happened and thought I'd give them another chance. Well, that was a definitely mistake and I'll never shop there again!!! On 6/8/26 I walk in and talked to Kevin P, I told him of my previous experience and I also told him I was having major back surgery on the 24th and that the purchase of this chair was because I would be stuck sleeping in it for about 3 months while recovering from this surgery. Kevin assured me that he would personally make sure I was taken care of. I went ahead and purchased a recliner chair from them paying $921.93 with a delivery of 6/9/2026. On 6/16/2026, my birthday, I went to recline and the chair broke! I went to ABC warehouse with a photo of a seared off screw, a washer, and a spring. I showed the sales guy there and he went and spoke to the manager to see if it could just be replaced and the guy said no! I was not happy, the chair was only a week old, and it broke! I was then instructed to call the warranty #. I went to my truck and called them. They said they were back logged and it would be 30 days before they could get to my house to look at it. WHAT????? I called Kevin at the store, and he informed me that there was nothing he could do and that I was at the mercy of the warranty dept now. "So much for making sure I was taken care of." Panic and anger were filling me up at this point as I wondered how I was going to sleep after my back surgery because I knew I wouldn't just lay down in a bed. The warranty guy calls me back later that day and said they could come look at it on the 24th (the day of my surgery). I was relieved thinking it would be fixed until they texted and said: "Oh, we have to order parts". Then I get a call from Kevin on 6/29/26 saying the parts were ordered. I asked what the ETA was and he told me there wasn't one. I'm sorry but everything has an arrival date. I then received a text on 6/30/26 from the warranty people (7 days after my surgery) saying the parts were being sent to my house and could take up to 45 days to get here. So, today is 7/1/26 and my $921.93 dollar chair still sits here unable for me to use making life completely miserable and painful for me after my back surgery. The people at ABC warehouse (mostly Kevin P) knew the whole purpose of the chair was for my upcoming back surgery and yet I still don't have use of it. I tried waiting for my chair to be fixed but I'm in so much pain and sleep deprived from not having a comfortable place to sit and to sleep since my surgery so I have had to purchase another chair. I went to Amazon, and it is supposed to be here in a couple of days, so I'll finally be able to get some sleep and relief from pain. You should be ashamed of yourselves Battle creek ABC warehouse! This situation with both of my issues could have all been avoided with a simple replacement.

I have been to Ollie's in MIchigan, Fort Worth TX and in southern Florida. (?)…read moreThis seems to be your average Ollie's, but with higher prices. I can go to Meijer for new and not irregular items for much of the same price, This store is a bit away from us and not sure we are going back. -Per Rita

I can always find something I'm looking for when I visit this location. And even when I can't find…read moreexactly what I'm looking for, I still prefer this store because the employees are especially friendly and helpful. Today the item that I was looking for was not on the shelf but it was on a pallet nearby and the employee, Mason, gladly took the time to open the boxes so I could find what I was looking for. It was an outstanding shopping experience. 5 stars! I'll be back.

I was referred to this company by my next-door neighbor. Once I called, Kraig came within two hours…read moreand got the job done wonderfully. He knew exactly what to do and told me about everything. Wonderful job.

I have a GE washer that I bought in 2020 that stopped working. I called Ace appliance and they said…read morethere's a 90% chance they can fix any machine they look at. They charged me $100 and could not fix it but offered me a $30 coupon off of one of their new machines. SMH I would suggest you not go to them just go buy a new washer. You're gonna be out $100 for nothing.