This hotel was fine to stay in near St. Louis. The rooms were clean, the staff was nice and…read morehelpful. However, there was a musty/mildewy smell and the room felt humid, and I heard this from other guests in the hotel as well. I thought the price was a little expensive for what you get.

Our first day was great.All the way up until we was getting ready to check out.We brought our own…read morebedding and stripped the beds to be nice, and there was blood.On the bedsheets. Came the next weekend and I called about the refrigerator not being cold.And she pretty much told me that if i did not like it.I could leave and their water was cold

Cozy, family-owned, with seriously the best customer service around, Pinemark is a hidden gem in…read moresmall St. Clair. Traveling with dogs, Pinemark caught my attention because they allow well mannered pets, and offer a fully fenced exercise area. They also have other great amenities including a fire pit and delicious breakfast offerings. I (and my dogs) sincerely enjoyed our stay at Pinemark and have already rebooked for our next trip to the area. The rooms are spacious, comfortable, and offer a fridge, microwave, and everything else you need while on the road with pets. Don't pass up the chance to stay here if you're in the area.

Every single thing. Great hospitality. Super friendly staff. Always willing to offer a hand if…read moreneeded. The perfect family run business. Great breakfast. Our son made reservations for us and we were not disappointed at all. We will be back. Thank you Pinemark.

We always have a great stay at the Washington, MO location…read more The beds are comfortable and the staff is amazing. Jamie at the front desk is always pleasant and helpful. The morning breakfast is a great plus. The dining area is always clean with many choices of food and drink.

I had HUGE issues with the staff here since the beginning and have gotten worse…read more When I tried to book rooms for 18 people the event manager and manager in duty were snotty and unhelpful. I asked for the manager over all 4 hotels to call me. That never happened. I was given a non -NDA room even though I had reservations for months. The floor between the 2 Queen beds was wet and my clothing smelled like horrible mildew when I got home. My daughter fell in the 3rd floor NDA room as the floor level in the tub was very different than the actual floor. We were told "we won't pay for anything 3 days from now". I can call an ambulance for you now. I called this morning and told the male employee that answered the phone to have to have the owner call me before I reach out to the Regional Manager - I was told blackmail won't work and he hung up. This is just more than not having enough staff. This is a continual bad attitude and potential dangerous health issues. I just called to talk to a supervisor and was told that I could talk to Lynn. Not the owner.

Amazing customer service. The front desk woman is so kind and willing to help and guests need at…read morethe drop of a pin. Complimentary breakfast includes waffles, cereal, biscuits, coffee, juice and fruit!

To start off when we arrived the guy at the counter was great friendly and helpful, and said we…read morecould have a late checkout, when we got to the room it was fine for the price, beds were wonky and uncomfortable. we arrived at 4:30am in the morning coming from another state. So we did not get into bed until 5am. We got woken up a few times. A couple were not hotel issue but a few were maids knocking and then a call from the front desk asking us to leave by 11am because that is the check out time. We told him what time we got in he told us we were lying, we also told him what the guy said last night again said we were lying. So we packed up and left. We will not be staying here again.

This is a very nice hotel that is not over-priced. It is also pet friendly with a reasonable pet…read morefee. The rooms are large, the furniture is heavy and nice and the bed is very comfortable. The mattress and the pillows are on the softer side. The room and bathroom were clean and all essentials provided. I am also happy that they use the large bottles of shampoo, conditioner and body wash, which you pump out. Many European hotels have been doing this for years, very smart and good for the environment. The employees are friendly, the breakfast is basic, but still a good variety and the parking is quite convenient. There is an indoor pool and a hot tub. Very much recommend!

5 stars for The Wildwood Hotel…read more This is a really affordable, and nice place to stay at. The front desk employees I encountered were very friendly. There is a free continental breakfast in the morning that has food like waffles, yogurts, fruit, juices and coffees, don't expect anything fancy but it's enough for free. The hotel has a pool, gym, and conference rooms as well. The room was pretty standard, bathroom is fairly large which is nice, and most importantly, it was very clean. The bed is also very soft, so I'd definitely recommend a stay if you like soft beds. The pillows are a little too soft for my liking but no big deal. Overall, a nice place to stay at if you're looking in the area.

Passing through and needed a place for the night. Had to step-over alot of debris. But they were…read moreunder a remodeling process, so you have to allow for that, I guess. A lot of people wandering around the building and parking lot. Being in construction, I thought I would mention that the electrical contractor appears to have installed the receptacles upside down ( all of them ) but the desk clerk seemed to give me that "know-it-all" look. Oh well. Just trying to help while the contractor is on-site so they can resolve. Room and food was okay.

Very unprofessional rules. They charge money for late check out, for early check in and the fire…read morealarm went off and kept shrieking for 10 minutes at 9 PM, so no early sleep. They said that someone was vaping, then to top off the alarm nightmare, they set it off again for 1 minute at 9:30 AM to make sure everyone was up. Very bad experience. With all the other hotels available, I definitely would NOT recommend this hotel. Stay at your own risk.

The hot breakfast included delicious, perfectly cooked bacon, and I'd give 5 stars for that reason…read morealone. It's been quite a while since I stayed at another HIE, or anywhere, with bacon on the breakfast buffet. I also enjoyed the high-flow hot shower. Living in an area where only low-flow shower heads are legal, I do not take a great shower for granted! All other aspects of the stay were good. This is a good hotel.

Very clean, updated room. Super friendly staff, great breakfast. When we asked about the breakfast…read moreas we checked in late at night, Brian at the desk made a special shopping trip early that morning to get me some gluten free muffins so I would have allergy safe food to enjoy. What kind and thoughtful service!

This has been my go-to when I'm in town for business. It's a half hour from STL so buyer beware…read more The property is a newer model with only 4 levels unlike traditional (read: older) properties. Plenty of parking around, and close to Sam's Club, Target, nice divey restaurants, and walking distant to The Factory. Studio King was spacious, kitchen with fridge and microwave. Free breakfast in the morning as well. Nice, clean property. Shelbi was very helpful getting me checked in early when my flight arrived much earlier than expected. This place is a bit far if you're from out of town and want to see downtown sites, but if you don't mind the drive and want a quiet retreat away from the city, this is the place for you.

I love to try new hotels when I travel. This one was nice all around. It's in a great walkable…read morearea between top golf and a nice new strip of restaurants. I slept very well which is kinda unusual for me. Breakfast is included and was pretty good. Crustless quiche was my favorite. Great place to stay for families with the larger rooms and a nice pool.

We try to stay at Marriott properties whenever possible. This site was comfortable and clean…read more Surprised we were charged for parking - huh. However, the location was great for traveling west and close to the interstate. Had to laugh - it sounded like we had little ones in the room above us (thump, thump, thump) that stopped around bedtime (7:30) and started earlier. However, being grandparents, we were OK with that. Breakfast was good - had a lot of additions to the oatmeal bar that I could use with my yogurt (nuts, coconut, granola). Oh, and they had cookies at check-in. Overall - no problems.

Only place that charges $5.00 for parking. Must need more revenue. We have stayed there since it…read morewas new , not again.

My boyfriend and I came by on Saturday to kill some time between a wedding ceremony and the…read morereception. We love historic bars/restaurants and this fit the bill. The inside was beautifully done. This is a great option for some slightly more upscale food in a semi-casual atmosphere. We sat at the bar for probably close to 10 minutes before receiving any service, we were dangerously close to leaving when the bartender "came back from break". He did apologize, and did a decent job waiting on us after that--albeit a little slow. There was another worker (Nicole?) clearly carrying the team, who was waiting on all of the bar area tables and perhaps others in the restaurant as well--she was delightful when she ran our food out for the bartender. I was excited to see their extensive beer selection. I opted for a boulevard wheat (one of my absolute favorites!). We ordered a couple of appetizers to hold us over until the wedding dinner we were about to attend. The flatbread of the week was a white sauce base with sausage, prosciutto, and bacon. When it first came out, it looked underwhelming, but it was amazing! The crust on the bottom was beautifully browned, and the combination of flavors was perfect. We also ordered the spinach artichoke dip, which was just average I'd say--very heavy on the cream cheese, not a ton of gooey cheese. All-in-all I would likely try it again.

The website recommends reservations and now I know why. They fill up quickly! It was busy, lively…read moreand full! The staff was super friendly and had many regulars but we didn't feel out of place at all. We loved the old vibe and cozy atmosphere right away. Our food was arrived hot and delicious and we were pleased with our selections! I will DEFINATELY make the 30 minute trip to return!