I have lived at Waterford over a year now. I rented my apartment "site unseen". I started in a…read morebeautiful 1+1 But about 6 months into it I moved into a 2 + 2. I keep mostly to myself but I do spend the majority of my time here as I work from home I love this community. It is quiet, the management has always been friendly and helpful, the amenities are great, and the people that live here have all been wonderful. I live in a building with longtime residents and feel like we could call on each other for support at any time. Residents take pride in their porch areas, decorate their doors with wreaths and for holidays. The community has multiple social gatherings each year where they host the food etc. Maintenance has always been very responsive although I have had very few issues. This year management contracted a local company to apply exterior insect control. It is amazing. We don't have any mosquitoes and many other insects are absent. It was an awesome decision especially for the pool area. The only thing I think can be improved is the manner in which residents receive packages. Packages from the postal service and Amazon are delivered to a central laundry room. Given that everyone receives so much Amazon it can try your patience at times looking for your packages. I'm very happy at Waterford.

I'm paying more than $800 a month for a one bedroom and I don't get parking in front of my own…read morebuilding. I have to park in front of other buildings. Dogs bark every morning, waking everyone up. This place is overpriced, but appears safe, only because people walk their dogs at night. I feel that there's a lot of young students, not following rules and obnoxious. The painters do a great job at making the building look nice, and the grass is always trimmed. They have washer and dryers on the premises, but very limiting in number. Washers are outdated and dryers can't really dry anything. The pool is always packed with people in the summer and it's only 4 feet deep. The gym only has one functional treadmill (the other one turns off at random times). The landlord told us they would replace our carpet, but for some reason the new carpet looks old and contains lots of hair from previous owner/dog?! Another problem is not getting my mails. Sometimes they leave a slip letting me know, sometimes they drop it in front of my apartment, sometimes it's just not there. The landlords are hard to deal and there's no respect after I moved in. Don't be tricked! I hope to find another apartment in hickory area so I don't have to park far.

Please do not live here or think to rent from this new company. They took over in 2022 and fired…read moreand hired all new miserable people. They do not care about their tenants or take care of the units. 1 bedroom 1 bathroom rent went from $980-$1300. I moved out and they refuse to give deposits back by lying and saying you didn't pay one, etc. They try their best to not be in contact with you and play games. Liars and very unethical people. Don't settle for Creekside apartments!!

Tisha was great, my wife had rotater cuff surgery in summer of 2017. 2 days before our air…read moreconditioner broke down, at the same time the maintenance man broke his collar bone. The day of her surgery Tisha spent all day call all around the Hickory area to find a company to repair it. While I was waiting for my wife to get out Tisha called me to tell me she found a repair person and they were on their way to our apartment, what a relief! When we got back to the apartment the place cool. Saw a new unit when I looked out back, and a new unit in side and a new unit inside. I thanked Jesus for His kindness toward us, and thanked Him for Tisha's kindness. Lived in apartment most of my like and this was the greatest thing any apt. manager has done for me.

I lived in this apartment complex and had to break my lease early due to ongoing drug use and…read moreactivity in the building. I reported this multiple times to the property manager, expressing serious concern for the safety of my three small children. Unfortunately, absolutely nothing was done to address the issue. After explaining that I could not continue to live in such an unsafe environment, I gave a 30-day notice and had a conversation with the property manager. He gave me the impression that, considering the circumstances, I would not be penalized for breaking the lease early. I trusted that he understood the situation and was being reasonable. To my shock, I recently discovered a charge from this property on my credit report. Not only is this incredibly frustrating, but it also feels deceptive, especially after the property manager's initial response. I would strongly caution anyone--especially families--from moving into this complex. The management does not take tenant safety seriously, and communication is misleading at best. I regret ever signing a lease here.

GREAT place to live! Staff is super nice and accommodating. They always fix issues promptly,…read moreapartments are clean, up to date, and just as beautiful on the outside as the inside. Pool is great and they even have a dog park. Very pet friendly! Lived here years ago and moving back in because I loved it so much there!

The complex is not what it use to. The previous manager would send out emails to inform tenants…read morewhat is going on in the facility. Now we don't know who the manger is. The property is not kept up like it was there was trash by the mailboxes. The rent increase $150 for what. My apartment get mold, dishwasher does not work amongst other stuff. I get no response from management. I've had packages disappear from my front door. Tenants were notified of changes happening and the only changes I've seen are the people who work or lack of work here. I miss Bob who kept things in order.

The complex is very nice and mostly well maintained, but instead of upgrading the pool area, club…read morehouse, and mail area, actual security would be nice. The amount that you pay in rent should afford some sort of security. Either cameras in the parking lots, stairwells, and common areas, individual Ring cameras (or similar) on each apartment door, or an actual security guard that patrols the parking lots and common areas. People have been sleeping in their cars in the parking lot and leave before management shows up. It's just dangerous and not safe for the people that live there.

Complete incompetence, multiple issues while holding a lease with the complex. And when we tried to…read morereturn our keys on the last day of the lease, the office was closed with no sign of return. Multiple unreturned calls and a very difficult staff. Take your money elsewhere because these apartments aren't worth the almost $900/M they cost.

From the owner: Welcome to Hickory Trace Village Luxury Apartments! Hickory Trace Village offers more than a…read morehome...a destination and maintenance free living with a large variety of spacious floor plans that are set in a beautiful landscape, just minutes from downtown.

They have always been very helpful, respectful, professional and a joy to deal with! So happy they…read moreare still in the community. Apartments are clean and safe for tour. They are even adding a pool to their phases in the former catawba ridge!

Allison & White is the best when it comes to renting. I've rented from several other places in the…read morearea and nothing compares to the way they treat their tenant's. They absolutely go above and beyond. With all honesty, any issues I've ever had have been handled in a timely manner. The amount of people this office handles is incredible. I promise if you rent from them you won't be disappointed.

This company is absolutely hands-down the most rude and corrupt I have ever dealt with. I rented 2…read morestorage facilities from their company. They then proceeded to trespass me and take out felonious charges of breaking an entering ,after the courts dismissed these charges, Allision and White kept both of my buildings full of my families and my belongings. Then proceeded to give my belongings to the storage facility groundsman, he now has my stuff posted on facebook marketplace. I am in the process of suing them as we speak.

My smoke detector started beeping at night call the office the next morning and when I got home…read morefrom work it was fixed.

They will probably take what I say down and block me from the page..... It is the most…read moreunsafe/horrible place to live. Drugs, gangs, high speed chases from the police, police coming in your house searching for someone else, children having knives on the playground, vandalizing your vehicles and property, dealing with other tenants coming to your door begging, dealing with urine, vomit, feces, and children setting fires in the hallways. are the tenants being nasty and having bed bugs. The first week I was there the police came in my house looking for the girl that lived across the hall for stealing a trash bag full of meat, I knew it was going to be trouble from that point on. For two years I tried to get my lease broke so I can move. This property went through 6 managers while I was there. For two years I tried to get my lease broke so I can move. when I started complaining and calling corporate the property manager and the president of the company told me I wasn't allowed to make any more complaints or talk to anyone in the office or the maintenance man. Management/corporate office is nothing but a bunch of liers scammers and manipulative people. They try to take to evict me by telling lies and having the tenants lie and make up fake lease violations, fake emails that supposedly came from me and saying I threaten them. I WON the case in court. I moved out in December they tried to keep my deposit and send me a bill saying that I owe them $4,000 for rent and their attorney fees more lies. LOL My attorney handle that. It took me 6 months to get my deposit back ONLY after I took them to small claims court and I WON that also....... They still haven't rented out the apartment I lived in and they had to pay court cost. Lol lol lol I WON give me my money............DO NOT MOVE HERE YOU WILL REGRET IT..... RUUUUUUUN DON'T DO IT.

I have lived in one of Premier's rental units for over five years and as long as I never called…read morethem to make any repairs everything was fine but as you know after a few years things start to break down. I sent in a request over six months ago to get several repairs made and they have yet to fix them. I am so disappointed with Premier, I would never recommend anybody that I know rent from them.

your agent Tiffany Page she was piece of work .She didn't put sign for 2 months for my rental…read moreproperty. And worst case she stollen my big mirror on wall eating area and all my curtains hanging three bedrooms sitting ,eating and master bath and second bath. She should lose her licensee and pay the damaged she did. I will charge her and your company for stollen my belongs . she is very bad person .