Very expensive however the individual I spoke with continued to talk about how the new president…read morewould take care of things. Not interested in talking politics with a business

My wife and I had a recent trip to Niagra Falls and we used a Touch of Class for our ride from the…read moreairport to the Hotel. I emailed them to get a quote and it came back very quickly. John who contacted me back was extremely professional. He went over Covid protocols for going into Canada and back to the US. Even gave us good times for pickup to make it back to the airport on time. We did find out the two days before the trip that passports were not up to date. Contacted John and he made all the changes for us. Now for the night of the flight into Buffalo. The plane got delayed into Buffalo by about 60 min, so we are now a little after 11 PM to land. We get to the baggage claim area and meet John (not sure if it was the same John as on email). He was amazing and friendly. We waited for our bags, and it appears that one of our bags did not make it with us. John patiently waited with us while we went and filed paperwork with the airline. John still made the night special for us even with all the problems. John got us into the limo and the ride was amazing, he even offered to stop and get us something to eat because everything was closed nearby. The pick-up from the hotel was perfect too. John picked us up in the SUV for the return trip. The car was still amazing and the drive was smooth. Had a great talk with John and he was able to talk about all the history of the area. Not being from there it was extremely interesting. This was an anniversary trip for my wife and me, and we felt like VIPs the whole time. I could not have asked for a better experience. Thank you all for helping make this great, and for anyone reading this review please know that A Touch of Class will take care of you.

If a bonus star was an option Status Limousine would be deserving of this! Dan and I used Status…read moreLimousine for our wedding in 2018. They were professional from the moment I called and walked in to meet the nice owners. They let me look at their limo options and even go inside to check out the cool interior details! We settled with the white Escalade SUV limousine and was extremely satisfied with this choice. The limo first picked the groom (my husband and always + 1 Dan) and the groomsmen at our house and dropped them off at the church. The limo did arrive a little early but was patient and professional. Once the limo picked myself and the bridesmaids up at the Mansion the limo driver opened the doors and was very kind. He dropped us off at the church and waited for us to come out. I wish I remembered his name because he was awesome!! The bridal party, Dan, and myself took photos at the Albright Knox, the rose garden, and Hoyt Lake. It started to rain at the Rose garden and the limo driver let us borrow the umbrella which was appreciated! Status Limousine provided us with a smooth fun ride, good music, ice, and flutes! I would recommend Status Limousine to anybody for any occasion because you know you can trust them! Dan & I cant wait to use Status Limousine for our next special occasion!!

A couple weeks ago I planned a party bus to the Bills game, emailed a bunch of companies for…read morequotes, Status replied quickly (they also had the best rate) When confirming over the phone as well as the phone call to confirm the week before (2different workers) were so nice! Made it easy, I remember once we got off the phone I thought "Wow, they were so friendly". Day of, Mike our driver shows up-Down to Earth! Mike was so helpful, helped us set up our tailgate, gave us suggestions on where to set up, what area to claim, I even caught Mike cleaning up after everyone!! He helped unload all our crap and load all our crap at the end. We even had someone lose their phone and Mike was very helpful with looking and taking care of the situation. Mike was fun! If you ever been to a Buffalo Bills game you would understand the state everyone was in after, in a professional way Mike helped us gather everyone and keep us in line, which was much appreciated. I highly recommend status for their wonderful customer service!!

The driver was professional and the car was clean and tidy! Thank you Don, we had a great evening…read moreand will call again for sure.

We used TLC on two events in one weekend for a bachelor party. On both occasions, the drivers…read morearrived on time with very clean, high quality limos. They were very communicative and helpful when we were deciding what bars to go to and also very timely when we asked to be picked up. We had a fantastic time and greatly appreciated the effort put forth by TLC to make sure our events went smoothly. I would highly recommend Don and his drivers to anyone who needs limo services.

Excellent service from start to finish. We had an early Sunday morning flight and the driver showed…read moreup early, was courteous and very helpful. i do not hesitate to recommend Aeroblack to anyone require a limo service.

We please with there Black car Services Downtown Any time we need car Always there for us Great…read moreterm work Excellent Service Best Regards

The freaking best guided tour ever! They made our trip so memorable, especially our guide Jimmy…read more He's hilarious!

Alan was great! He was always prompt, friendly and informative. He picked us up from our B&B, drove…read moreus to our 4 wine tours one of our days as well as back and forth to Niagara Falls another day for our boat ride. Really made our vacation easy and fun. Both my husband and I highly recommend Alan and his private car service!!!

Thomas was our driver and he was phenomenal! He was very polite, prompt and made sure we had a…read moresafe, fun evening! Thank you Thomas! It has been a pleasure dealing with this company! They have answered so many questions and concerns all along the way and have been greatly helpful and accommodating! Thank you for your Bussiness!

My experience with the customer service is similar to some of the reviews below about the office…read morebeing rude and claiming to be "super transparent" about prices. I usually get a bus service 4-5 times a season and have never had an issue like this. I booked a Sprinter from 716 Limousine for the 1/12 Bills game and was quoted with a base rate of $695 plus a 20% gratuity and 4% fuel surcharge (~$867 total), but after changing my time to pick up time and discussing with them, my new charge came out to $933.72. The extra $66 was what I had assumed was the charge with the added time, as I was told it would be "not that much". Also, this was on my invoice before the game and up to the afternoon of 1/13 as seen below. Without being informed, they had processed an extra $190 charge labeled "Additional Charges 1" bringing the grand total to $1130.72. I did not receive any documentation of this beforehand and when I called to discuss this, I was told it was for the additional time. I was also told that "their staff was well trained", so there is no way they could have been wrong about the pricing ahead of time, and that, "they were very transparent" despite not sending me updated price documentation. Out of the dozens and dozens of buses I've taken to Bills games, this was by far the least transparent, and the most expensive. Not once have I had the price change like this without advance notice and then have the company imply that I should've known. You don't have to look far to find better, cheaper options. Book with someone else. Also shoutout to our driver Dave. 5 Stars to him.

First time taking a medical transport with them I was instantly impressed. The vehicles are…read morespotless inside and out free of garbage and smell, drivers are very very nice and very safe drivers. I never had to wait more than 10 minutes for my ride home, they call a day ahead to remind you of your pick up time, and if you have to call the office they are so friendly and helpful. Keep being awesome Aero, Thank you!!

The dispatchers are always pleasant and helpful. Their vehicles are clean. The driver's are…read morepleasant and always on time.

We rented a limo bus for a wine tour for my daughter's bachelorette and it was awful and they were…read morevery unprofessional. Sent a limo bus on a 89 degree day with no air conditioning and no radio. They were told by the driver, it's close so you will be fine and as for the radio the girls had to bring their own speaker to listen to music. It was extremely hot on there and with one girl being 8 1/2 months pregnant they couldn't be on that bus all day. I had to call the office twice before they agreed to switch buses. The driver wasn't happy he had to meet the new bus half way and told the girls "he had to meet the new f'ing bus half way" and was annoyed. Well the new bus came and it did have a radio, but there was air conditioning issues with that bus as well. The new bus wasnt a limo bus like we rented but a shuttle bus which is significantly cheaper. I called the office on the Monday after and was told they could have a free limo day. Well we live 2 hours away and a free limo day would come with us paying for hotel for a weekend again, wine tour fees and gratuities for the driver. We asked for a partial refund and was told no. Even asks for the difference in price for the limo bus to shuttle bus and they denied that as well. Very unprofessional company who we paid $1500 for a broken limo bus and a shuttle bus

Excellent, professional and friendly service! Arrived on time and the driver was able to accomodate…read morea couple of unexpected requests. He was gracious and professional. At every stop he was by the door to escort people off the limo. He took photos for us and did so with a smile, all day! My daughter is requesting Bill again for her wedding next month!

GREAT SERVICE! My husband reserved a Mancuso Limo for our…read moredaughter's surprise birthday wine tour and after reading some reviews I was NERVOUS. But..we had such a great experience I felt I needed to write my own review. Despite my worries, the service was fantastic from beginning to end. I had to make several changes beforehand and they were incredibly courteous and accommodating. The limo was very classy- Well stocked, clean and very comfortable with an impressive sound system (with aux so we could all of our favorite tunes). The driver was punctual, professional and had such a great personality! He really went the extra mile in helping to make this birthday memorable for our daughter. He was so helpful and his advice regarding the Wineries was spot on! He also kept us on schedule as we requested. The whole experience was great and I'm so glad we went with Mancuso Limo. I will definitely use them again and I highly recommend them.

Calling this a business is a stretch. A business answers there phone, or if busy, calls you back…read morewhen you leave your number and/or message. I've tried twice to book through them and had the same result both times. While I try to support local establishments, I can't, with any conscious suggest or recommend Mancuso Limos.