Just moved to Nashville and was looking for a quick care - apparently CareNow is all they got…read more Looked at the reviews and just about all of them were not that good. Decided to give this location a try. I was a walk in on a Monday and arrived around 11:30am and I was the only one in there. Filled out to form on my phone and they saw me immediately. Also, my insurance card says $20 copay for quick care and that's what I was charged. Anyway, took me back and did my vitals and then the provider saw me and squared me away! Idk if it was the time of day or my insurance or what but my experience was great! No insurance issues! No wait time! Would definitely come back! Hopefully it's the same for next time!

These people are thieves! They charged me twice when I was only responsible of a portion of the…read moreservice received ( only 50%). Due to the emergency I was not carrying my health insurance. After providing my health insurance they have given me bullshit excuses for not refunding my credit. My health insurance requested valid codes and they haven't received anything since September. They will charge your credit card without your consent. It's November 16th and I am still waiting for my refund since September. I will never return to this place. These people are not professionals and don't honor their word. Horrible!

Doctor Bloom kept asking me questions and talked over me every time I tried to give an answer. He…read moredidn't take my concerns seriously. I finally had to tell him that I graduated from Vanderbilt and this is not normal diarrhea and the cramping is not the type of pain that I am used to when I do have diarrhea. I asked if they did testing for cyclosporiasis and he said he did not know what it was. I paid 130 dollars for him to try and scoot me out of the door with some imodium before ever listening to what issues I had, what food I had eaten or anything. I had to tell him that when I had appendicitis the cramping was far worse than this but this cramping pain is definitely not something I experience regularly. He brushed it off and said I should try the health department. He wrote me a prescription for antibiotics. I won't take them until I can get tested for the parasite.

I travel quite a bit for work and this location is close to one of the areas I work in. I've come…read moreto this location a few times and it has always been very clean, the providers have went above and beyond, and the front desk has always been extremely friendly. A few years ago we left early while on vacation due to a really bad staph infection, when we arrived back to TN this location was open so instead of going to the ER, I had my husband bring me here because they had treated me a hand full of time before and I just trusted them. To this day I will still drive to this location, even if it is out of the way because their teams are very knowledgeable and they are always positive and friendly. Shout out to this team, they are ALL so wonderful!

I booked a same-week appointment for a lingering sinus infection instead of waiting it out. We…read moresettled on a treatment that started helping within a couple of days, and the office had the kind of easygoing atmosphere that made the visit feel surprisingly low-stress.

I have to say, Dr. Carrier is really good and combined with Amy who helps in the office. It's…read morereally a winning team and you get great medical care and great customer service. I cannot recommend them enough.

Complete Waste of Time. I was looking for a Primary Physician in the area for a regular checkup…read more Between the long wait times (doctor came in an hour after my scheduled time and did not acknowledge it), lack of results (they don't tell me anything about my health), and general awkwardness (doctor sat me in a chair in the hallway, went into an office around the corner, and proceeded to talk to a nurse standing in the doorway about what to tell me) - I will not be recommending this clinic to anyone.

I am visiting relatives in Nashville and my insurance is out of network at most places here. The…read moreperson at the front desk here insisted that I was a "Medicaid patient" and couldn't be treated by them, even after I offered to self pay if my insurance was out of network. To be clear, I am 100% not a Medicaid recipient in the first place. I drove over to Vanderbilt Health on White Bridge Road and didn't have a single problem when I offered to self-pay. Very disappointed with how I was treated at Complete Health Partners and would never go back there again.

Going to Family Care Center and experiencing their "caregivers" was a colossal waste of time and a…read moregenuine disappointment. If this clinic wants to present itself as a mental health provider, leadership might want to revisit what "care" actually looks like. Walking in, I was immediately met with a barrage of paperwork focused on billing--making sure charges are clear to them, not to you. Not exactly the warmest introduction for someone seeking mental health support. The next interaction was just as impersonal. After giving my name, I was directed to step on a scale and provide measurements--no introduction, no explanation, no basic courtesy. It felt more like processing inventory than welcoming a person. Then came the actual "care" session. The provider launched into a rapid-fire explanation of all the ways the clinic can bill you, delivered with the energy of a fast-talking sitcom character. She shared that she knew I had already been given all of those details though just wanted to recap again. Then, she told me why she thought I was there which was not accurate. I asked her to slow down and please take the time to have dialogue instead of talking at me. She never asked meaningful questions or or make a genuine attempt to understand why I was there, which made any real conversation about mental health impossible. Overall, the experience felt dismissive, disinterested, and transactional from start to finish. The caregiver, in particular, seemed better suited to a role with minimal human interaction - perhaps guarding an empty museum wing, because meaningful engagement was clearly not part of the approach. I am genuinely appalled and disturbed this clinic presents itself as having any aptitude in mental health care. None of them demonstrated an ounce of intellectual curiosity or communication skills which should be critical in caregiving roles.

My son is currently being seen for his pediatrician at Murfreesboro clinic and was referred to a…read moreLicense Professional Counselor. We suspect that our son has ADHD. He had a couple telemedicine appointments with her. She's amazing BTW. My only concern is the office. I have tried reaching out to them since 2025 December because I need a proper document of diagnosis for my son to provide a document to his school. I left voicemail, left messages through the patient portal. When I looked on my messages, they marked my concern "solved", I did not receive anything from them at all. So I left another voicemail and a message that I will be paying them a visit. I am very disappointed; my son was needing this document he's struggling from school...

Was in town for a high school graduation and had to come here because of a bad cough and fever…read more Very nice, modern facility with a welcoming lobby. Very easy to make an appointment on line. Arrived a few minutes late but was not an issue. Receptionists were very nice and informative. Got in to a patient's room within 5 minutes of checking in and completing two pages of paperwork. The nurse practitioner was very thorough and took down my symptoms and history. Dr Bloom came in about 20 minutes later. He was informative, pleasant, and thorough. Prescribed a decongestant and gave a recommendation on a OTC expectorant to take. Very happy overall with the experience.

jessica and the team here are first class! I had to come here 2 times in 5 days with two different…read morefamily members. I won't go anywhere else for Urgent Care needs! Highly Recommended

Best doctor EVER! I have been a patient for over 20 years. There is no better outfit in middle…read moreTennessee, including Nashville. Thank you Dr. Dinella for all of your years of care and devotion.

We love Dr Whitaker! He is so kind, helpful, patient, and has incredible bedside manner. Our son…read moreloves him and so do we!

I have been seeing Dr. Wei at Edmondson Pike Family Practice for years, and I see Eric whenever Dr…read more Wei is busy or unavailable, and they are fantastic! Both are attentive, friendly, and really take the time to listen to all my concerns. I appreciate how they both consider my needs when creating a treatment plan, making sure I feel comfortable with the approach. They're knowledgeable, easy to talk to, and truly care about their patients. Highly recommend!

I used this clinic for about 4 years. Whenever I visited, I always got good service in clinic…read more Additionally, it is nice to have a walk-in clinic. But avoid their lunch hour as they completely shut down and you'll wait in the parking lot. Heaven forbid if your have a medical need during their lunch hour! Times when I have called on the phone, my experiences have been less than satisfactory. If I requested some record or document to be sent to me, I never received it. If I requested a a record to be faxed, it was never received. If I left a message for a callback, I never received the callbacks.