They mislead patients. They are not attached to Emory Hospital at all. They have no access to your…read moremedical records. They can't do labs. They can't send messages to your doctor. They're not tied to that system at all according to the people behind the counter so if you're looking for something affiliated with Emory, you have to go to Kennesaw.

Arrived here as a walk 8n, signed in and the lady said to have a seat, there's about a 45 minute to…read more1 hour wait, I said n9 problem, then I sat down and waited. 1.5 hours later she calls me up and asked me if my insurance is still the same, I tell her yes and she says well there's no copay, I'm not sure why that is as my plan has a copay which I've used here on the prior 2 visits, she proceeds to tell me that I have to put my debit card on file in case the insurance company doesn't pay part of the bill. Side note, had i been told that when I arrived 1.5 hours earlier it would have been different, but they wait until you are about to be seen and then tell you, sorta leaves you with your hands tied as you're in pain. She gets a hold of her manager and management states if you want to be out of pain you'll do as your told, so I did (as I was in excruciating pain) but I wrote on the form they were forcing me to sign that I was doing this in protest and why, I hand it back to her and again they refuse to see me until I sign a new form without my protest on the form. Again if I wasn't in this much pain for this long I would have walked out. In short they do this in a predatory way as they maje you wait to tell you this after you've been here for a good while, knowing that most people will go ahead and give them a blank check. Please see photos of form that they wouldn't accept. This should be and possibly is highly illegal, and if not illegal it's certainly not ethical!!! Fast foward to the care that was provided. Everyone is came i to contact with after I got passed the front desk were GREAT! They have to work and I get that, but hopefully 1 day they won't have to be subjected to the rude bunch that they work for!!! SHOUTOUT TO NATALIA (GIVES SHOTS AND YOU DONT EVEN FEEL THEM) AND STEVEN GUNTER,the both of you are amazing at what you do!! Thank you both! Peachtree urgent care and management, you will never get another cent from me!!! PUT A SIGN UP OR SOMETHING STATING YOUR BS POLICY, AND THIS REVIEW WOULD HAVE ONLY ABOUT THE AMAZING SERVICE, FROM THE AMAZING PROVIDERS AND A 5 STAR REVIEW, THEY GET THE5 STAR BUT PEACHTREE, YOU DONT DESERVE ANY STARS!!!!!

I have to longing to my yelp account and write this again, be careful guys!!…read more This place is ripping people off!! They will tell you something first and charge you a different amount for extra treatment after, no matter you want it or not, no matter you get treatment or not, they will charge you!! If you don't pay they give your bill to collections!! It happened on me already please don't be the next one. They already messed up my credit score unless I pay for a treatment which I never got!! I hope this message will help you guys. But at same time I know that most patients there are old and innocent and that's why they ripped off people. I spoke with front desk Mrs Barbara today, she is a very nice lady, she listened the whole situation from me and try to do the best to help me, but this hospital won't fix their mistakes and insist to charge me for a treatment which I never got. She told me she is doing her job and there is nothing else more that she can do. This place sucks for real, I told her a great example that imagine you are coming to my store to shop, I told you 400$ first then charge you 800 later. If you don't pay me I will give your bill to collection. Easy money so nice. This is what happened on me I hope nobody goes to this place and be set up like me.

Have been coming here for over 25 years and it has been on the steady decline for the past 5 years…read more People IN PAIN are kept waiting HOURS just to see the doctor when they have appointment times. The doctors are rushed and have zero interest in the details of the situation, just what do YOU want done? Epidural, stimulator, surgery. YOU decide. ?!?! And then... THEY OVERBILL THRU 3rd PARTY BILLING! There are NO explanations of benefits, just a charge for NOTHING!! You have to go thru God & Congress to get them to refund it. The insurance commissioner is getting a call.

Second time visiting and this place is awesome! Quick, friendly and aren't afraid to treat you! Dr…read moreAndrew Thornton I wish was my primary care doctor!

I easily scheduled an appointment online and filled out all my info before arriving. The staff was…read moresuper friendly! I was in and out in 30 minutes.

Good experience. I got in early before the first scheduled appointment. The nurse on duty took my…read morevitals and asked me what brought me in. I described my problems and she suggested I cease taking the medication I had tried and prescribed an alternate treatment. So far, the prescribed medication and treatment appears to be helping.

Saw NP Robin Smith today. Very professional, answered all my questions and was seen on time for my…read moreappointment. Will definitely return if ever needed

Regarding attempted assault from staff…read more On September 7th, I visited this facility due to severe back pain from a herniated disc. After a 10-hour car ride in excruciating pain, I came in hoping to receive relief in the form of muscle relaxers or a steroid injection. Unfortunately, I was told I could not be seen because of a $400 balance from a prior visit. This balance was the result of my insurance being billed incorrectly, as the facility had changed my insurance information without my knowledge. My husband, understandably upset after watching me suffer for hours, asked to speak with a supervisor but was told no. He did come across as aggravated, which I acknowledged, and I reassured him that it was not the staff's fault, it's their policy, and that I would resolve the billing issue so we could return the next day. At that point, he calmed down. Before leaving, he asked the front desk staff if they could print the last five invoices. Instead of assisting, the staff member snapped back, insisting he say "please" before helping. To demand that in front of me while I was visibly in severe pain felt unnecessary and unprofessional. My husband then said "please," though clearly frustrated. I spoke up, pointing out that he had asked nicely. The staff member responded, "I wasn't raised like that." When I repeated back & forth with him that my husband had not been rude, the staff member suddenly yelled, "B****, PLEASE." At that point, he jumped up from his chair aggressively, yelling and appearing as though he might come over the counter. His coworker immediately intervened and pulled him down the hallway as he continued cursing and shouting. Out of reaction, I reacted loudly in self-defense. Instead of addressing the staff member's behavior, another employee threatened to call the police on me. We contacted the police ourselves and filed a report. The facility filed a restraining order on us. I left the facility exhausted, still in severe pain, and shaken by what happened. While I admit we were not the easiest patients given the circumstances, we still didn't use derogatory language prior to attempted assault, we weren't overly aggressive just frustrated, nothing could possibly justify a medical staff member calling a patient derogatory names, shouting, and behaving aggressively. The fact that this conduct was not immediately addressed on-site is extremely concerning and unprofessional.

Had an appointment for 11, literally in tears crying in pain and I waited an hour and a half before…read morethe doctor came to see me. If you are in a position where you need to see someone urgently, this is not the place. They take their time and the "appointment " is useless. Go down the street, you're in and out before the hour.

Going anywhere when you're sick is tough, so it was a blessing to find this clinic. The staff is…read moreknowledgeable and so kind! Even our youngest had a good experience. Definitely recommend.

Several months ago I visited with my spouse bc they experienced Covid symptoms. The staff here was…read morecourteous, prompt and very thorough. Today I'm here with sore throat and because of my excellence service here in the past, it was an easy decision to return.

Amazing staff that cares! My friends and family will continue to come here. Facility is clean, the…read morehealthcare professionals there really care about their patients, and their service is quick.

Miss Stacy was very helpful and professional. I was helped with great customer service and was…read moresatisfied.

The care I got was great, fast efficient and clean. Great experience overall mynew place to keep…read moremy health in order since I'm new to the area.the office was clean and I felt comfortable as soon as I walked in.i was treated for inflammation in my foot and was given the type of care that was personal and made me feel like the Dr cared.. thank you.

I have seen a lot of reviews, and I can honestly say that from the ER visit/dr to the nurses and…read morestaff I had A+ service. I had to stay for a week in the hospital, they calmed me and took care of my pain and kept me informed of everything that was happening and going to happen. The floor I was on it was full, but when I tell you they treated me like I was the only person on the floor. I can't say enough good things regarding the staff from a reasonable wait time in the ER (about an hour), to my discharge. EXCELLENT SERVICE

Easily the worst experience me and my wife have experienced at any medical facility. We came into…read morethe ER at 11am and stayed until 7pm and were told nothing is wrong. We went to Floyd the next day and were told she has a serious issue, Preeclampsia, and needed to be dealt with immediately. Piedmont is lazy and don't do you anything, you're better off driving 30 minutes elsewhere to get treatment.