We've always had great experiences with birth and postpartum at Good Sam through the midwives. The…read morebrownies are also AMAZING and I highly recommend getting one for every meal if you are delivering here (and the chocolate cake). I get excited for the hospital food when here haha.

Good Sam hospital staff in the Emergency department are rude especially that male intake nurse on…read morestaff at 2am Tuesday morning. The staff does more socializing than attending to patients. I once thought this to be a great place for care but in recent years they have gone down hill. I find them to be un professional and lack bedside decorum. The emergency waiting room is nasty and never clean. Not only are they un professional they play favorites. Especially if you are a certain hue. Goodsam you emergency room suck and whom ever is in charge needs to reconsider how that place is run because it is poorly managed.

Procedure prices…read more I'm so done with UC. I was trying to schedule a procedure recently and they wouldn't tell me what my cost obligation would be. I refused to schedule the procedure until I knew what it would cost me out of pocket. The staff just kept cluelessly saying "well...it's usually covered..." Not good enough folks. After several back and forth phone calls trying to establish prices one person finally told me they wouldn't tell me the price until after I chose a date because procedures are different prices on different days. I asked if I could choose the most affordable day for me and they said no. So it wasn't "probably going to be completely covered", huh? So I have to hope I randomly choose a day I can afford? I chose to not do the procedure with them. This isn't the first time UC has been a headache about procedures. They once CANCELLED a surgery of mine at the last minute (less than 24 hours before) because some fool in the office misread paperwork and thought I was uninsured. I was insured, everything was approved, they just screwed it up because they had no idea what they're doing. People at my work rearranged vacations so I could fit in this surgery and UC got me in so much trouble. It was a diagnostic surgery that they delayed. So my diagnosis was delayed. Then they lost all of the records of the surgery. The photos, notes, and reason for my diagnosis, all "missing". They still had the bill though, so for years I had to pay for a surgery that supposedly didn't happen with supposedly no results. So, they delayed my diagnosis and severely delayed my treatment. I have over a dozen more examples. Don't bother with UC, go anywhere else.

Terrible. They let my 40 yr old son die because they didn't want to be bothered. They gave up on…read morehim. They even waited till we weren't there to tell him you are going to die, sign this DNR. Despicable people

1-Star Review Title: Corporate Dictators, Not Caregivers ​If…read moreyou want a healthcare provider that treats you like an individual human being, listens to your concerns, or collaborates on your care, stay far away from this office. ​I am a long-term patient who has successfully managed my blood pressure with Lisinopril for 30 years without issue. During my recent visit, I requested to temporarily delay elective, routine baseline labs because I am currently making major, successful lifestyle modifications and want my body to settle into its new baseline first. ​Instead of treating me like an adult or working with me on a reasonable timeline, the nurse practitioner became instantly militant, combative, and completely shut down the conversation. She refused to let me speak or explain my health timeline, and immediately resorted to coercion--threatening to completely withhold my critical maintenance blood pressure medication unless I complied with their demands right then and there. I had to demand a manager just to secure a basic 30-day refill so I wouldn't go cold turkey. ​When I escalated this to the practice manager, expecting professional oversight, he doubled down on the same rigid, "check-the-box" corporate bureaucracy. They made it completely clear: their mandatory quotas and insurance-driven protocols matter more to them than patient autonomy, dignity, or safety. ​This is not a patient-friendly clinic; it is a corporate medical factory in bed with the insurance companies to maximize lab fees. They don't listen, they don't collaborate, and they will gladly withhold your maintenance heart medication to force you into compliance. Save your time and your money, and find a real doctor who respects your rights as a patient.

Rude staff. Nothing Christian like about some of them. They lie just to save their own selves even…read morewhen they were proven wrong specially HR. Waste of time. And would not attempt to go here or work here again.

Third floor of the Barrett Center. Two unprofessional receptionist that are african american women…read moresits and gossips about patients behind the desk. Speaks loudly, no repspect for hippa. But called me angry because I addressed my experience. Whoever the manly PCA they sent should've stayed in the back as her presence wasn't needed and could've caused a situation they weren't prepared to handle.

I have been a patient here since 2019, and familiar with the doctor and nurse and the receptionist…read morefor scheduling purpose. The service is always good, and anytime, you have questions or need rescheduling your appointment, you can always call and solve your problem, which is very good. Compare with Shanghai, the hospital there is so busy, and you really won't be able to talk to your doctor or nurse on anything on the phone except you go to the hospital. What i don't like is every time i went there, it's a long waiting. Sometime i could wait for two hours for my appointment. I guess I'm an easy patient, never use more than 30 mins of the doc time. But i guess the nurse could schedule the appointment base on patient, some patient require more time, then give them more time. Just don't schedule everyone at 30 mins interval. My doctor has been disappear for almost a year now, i have been seeing the nurse practitioner two times this year, finally this time i get the new doctor! She seems nice. But i still hope my original doctor could recover soon!

This was my first visit to TriHealth Clifton. From reception to the parking lot, the staff was…read morecourteous, efficient, and professional. I got good care from my physician, and I was well-informed about current procedures by them, and future requirements expected of me. My phlebotomist was "Maureen", and, even though my veins were not easy to locate, nailed my median cubital on the first try. In the end, I got the treatment I needed, my questions got answered, and I know both what to do, and what will happen from here. Health care workers have difficult and demanding jobs, so I am delighted to have this chance to thank the people who did a great job for me. Even if Maureen would have had to stick me a second, or even a third time. Because problematic anatomy can still result in good patient care. Just saying.

I had heart surgery in February 2025, and I received an unexpected bill in March 2026. I have no…read moreidea why it took so long for TriHealth to send me this bill. Since it was $2,010.88, I could not afford to pay the entire amount at once. Starting in March 2026, I began paying $100 every month. The following are the payment dates (I have receipts): March 15, 2026 April 15, 2026 May 8, 2026 June 1, 2026 July 1, 2026 In June, I received a call from TriHealth. I confirmed that I'd pay $100 every month because that's all I could afford, and to stop calling. They said OK. Then today, out of nowhere, I got a phone call from a collection agency that refused to identify itself. Then I got an email saying that my TriHealth bill, which I had been paying in good faith every month, had been sent to a collection agency. When I called TriHealth to ask why they would do that, someone who called themselves "Melissa" said, "Well, I see you've been paying every month," but wouldn't explain why they had sent it to a collection agency. They should be ashamed of themselves for allowing the billing department to treat people like this. Is this what they consider "good patient care?" I had paid off a $1300 bill with monthly payments in the past with no issues, but now they decide to involve a collection agency? I cannot understand the purpose of this cruelty. I used to have a very high opinion of TriHealth. Not anymore!

My brother received care there this week in the Medical ICU. The care was excellent. They were…read moreall supportive. Special thanks to Jeff and the sweet chaplain who came into our room by accident but was sent there by God. Thank you everyone. The honors walk was painfully emotional yet something precious I will cling to for the rest of my life.

Just a quick update on an old review. I still have zero issues with any medical needs that I have…read morehad taken care of here. As a partially disabled VET I use the VA even though I have medical through work. I have been using the VA exclusively for over 6 years after getting laid off from a job. I have received better care here than I have elsewhere and have zero plans to switch. Things have even gotten better if anything since the time I started using the VA. Proud to have served and proud to use the VA.

A lack of training Filthy... But the hallway gets waxed…read more No gloves The number I got to call if I had a problem went into a black hole I called three times and gave up You are not able to talk about anything that needs addressed nor can you ask any questions it turns into a fight and they'll get security if they have to A lack of accountability Defensive staff Untrained management Wound care that isn't care PT that wants to sit you in a chair for an hour so they can bill for it Rosie the maid is the doctor Take your loved one and run like a dirty filthy germy place is chasing you Now watch I'll get a computerized response that says we're so sorry blah blah blah here's why they don't care. Believe me when I say this it doesn't matter.

This place is absolutely wonderful. My mom suffered a brain aneurysm back in March. She was…read moreinitially with UC then was transferred to Drake. Drake did absolutely nothing for my mom during her stay. They didn't fight for her to stay. When my mom went back to UC for a procedure we asked for her to go to Specialty Select for her post acute rehab. It was the best decision we ever made. From the day my mom entrered to the day she left she was treated so great. Between the doctor,nurses, pca, therapists,pharmacists, social workers, and even the ceo they all got my mom to where she needs to be and able to participate fully in extensive therapy. I always felt they had my mothers best interest at heart and fought for my mom unlike Drake who seems to be thinking about the insurance companies best interest. This place is amazing!

Right in the middle of Cincinnati, my son landed here for emergency surgery. We have no complaints…read moreon his treatment here...and that's saying something. Also nice that visitor parking is free. They have my deepest gratitude.

I had an issue recently with a resident under their supervision by the name of Dr. Tedroy Jackson…read more Recently, I had a friend under his care and I went to go visit her. When I met Tedroy, I mentioned that I have a niece applying to medical school (or residency, I'm not sure how it works). With his permission, I gave my niece Tedroy's social media account, LinkedIn maybe, and the two connected. I thought everything was ok until I recently spoke with my niece. Over the course of a month, Tedroy Jackson lorded his position as a resident over my niece. He demanded her attention and would threaten her application if she hesitated. Unfortunately, my niece does not want to bring this matter to the attention of the hospital out of fear that it would affect her application. So, I am asking that someone interject and control Dr. Tedroy Jackson. His actions are unprofessional and threatening. I expect more from those who represent the name of Christ.