Arrived there at 2:06 this afternoon. There were 2 patients ahead of us. We were taken to an…read moreexamination room at 3:08. A medical assistant interviewed us at 3:14. The nurse practitioner came in at 3:23. She administered a flu test at 3:28, and advised us we'd get the results in 15 minutes. She returned with the results at 4:01. We were able to leave at 4:12, over 2 hours later. Over 2 hours to learn we had a cold!

Wow! This place was amazing before we even got there. I called ahead of time to see if my boys,…read moreages 5 and 3, could get flu shots. The receptionist didn't know, but quickly found out. When we arrived the receptionist remembered us. She made sure the boys felt welcome by giving them some things to play with, she even held my almost two week old baby so I could help my boys be brave for their shots. Then they got stickers. The nurses were great! Only thing I hated was the paperwork, but in Healthcare I know it is necessary.

Everything you need under one roof! From blood work to x-rays, to physical therapy! 5 stars all…read morearound!

From the owner: Physical Exams in General Exams for Immigration Processes…read morelike Residence and Citizenship DOT Commercial Driver Examinations Walk-in Clinic x-rays Diabetes physical therapy Ultrasounds EMG Small Procedures Flu Shots Allergies

Our primary care physician moved away -- we needed to find another that United Healthcare medical…read moreinsurance considered "in network." After calling around rather a lot, we finally found this place -- not terribly close to us, but still within reasonable driving distance. I'm biased toward the Community Health Network, after I received such superb care during my brief hospital stay at Community Hospital South; their network is also less expensive than Franciscan. So: Location. Right next to the freeway exit (465 & Washington Street E) -- easy to get to. Dedicated parking lot, and easy to drop patients off at the front door. Facilities: Clean, comfortable, roomy waiting area. Friendly and efficient front desk staff. Plenty of available masks & hand sanitizer. Waiting area easy to socially distance. Chairs comfortable. Experience making appointment: Courteous receptionist who helped me immediately, and offered two back-to-back appointments (for myself and His Goatness) within four days of my call. Appointments can be booked online, as well, for existing patients. Filling out forms/receiving results/payment: ALL available online, and easy to navigate. Received access to my visit summary within three hours. Received access to my labwork as soon as it was reviewed by the pathologist. Reminders for treatments/diagnostics due show up on the app as well -- makes it easy to keep track of ongoing care. Medical staff: Samoyia, the nurse, was friendly, efficient, and helpful. Dr. Zachary Crowell, new to the practice, was logical, organized, and pleasant, spending all the time needed to sort and make sense of my medical history and needs. He made two referrals to deal with my current needs, all within the same network -- I received callbacks and made appointments before the day was over. I'm going to enjoy working with the both of them, going forward! Bonus: During hours/days the Family Practice is closed, there is an in-network urgent care and lab facility *right downstairs.* Appointments can be either walk-in or booked online.

This place is a joke! I attempted to take my foster daughter here when she was sick. The person at…read morethe front desk would not even check her in. He claimed that the didn't accept "her" form of Medicaid, but he wouldn't even put her number into the computer to see if it was approved! It was line once he found out she was a foster child, he no longer cared about helping her! I have never heard of places not accepting all types of Medicaid! I wouldn't take my dog there!

I have always had a great expeice with the little clinic until now. I wasn't going to leave a…read morereview since one bad experience normally doesn't weigh out many good expeicences for me. However in this case it is different. I have been trying to get in contact with a manager since September 7th of 2023. When you visit in person they say they can give no contact and refer to the 1800 number. I have now been in contact with the 1800 number 4 times and been told 3x a manager would call back about this experience. The provider if I'm not mistaken whose name was Tammy it is the only provider who has noted on this bill was extremly unprofessional and carefree. I had a lab for a UTI that was lost/never delivered. I know this because they sent me a notification. No provider called me like normal with an update I then went in person to ask about. I was told yes It was lost and nothing they could do for me and id still have to pay the bill. Ridicuoules to charge for a service that was never completed. I ended up having to go to the emergency room the pain was so bad after waiting days to get my test results. Do not reccomend this location whatsoever.

My daughter tore her MCL during a track meet at IU and we needed to come here for X-Rays and to…read moremeet an orthopedic. Everyone here was AMAZING, very helpful, and made her as comfortable as possible. When we got back to LA, they sent the needed paperwork immediately and even followed up to see how she was doing. I've never been to a hospital or Dr's office that was actually so helpful and genuine!

I can't judge their service because their procedure made it impossible to see them. I made an…read moreappointment. Email said to park in designated spot then call number on sign. Wait in the car. (all understandable for a healthcare provider due to Covid). But I called the number, no answer, and no voicemail box. I called 10 times over the course of 20 minutes and never an answer. They either need to fix voicemail configuration or hire a receptionist to take calls and manage their queue. Since they can't follow their procedure I won't try them again.

I went to Dr. Rick and he was the absolute best doctor that I've ever been to! He was super funny…read moreand he had a great personality! He was quick with assessing me and with getting my prescription put in! I'd highly recommend this place and this doctor!