I came here to attend Rejuvenate Med Spa because they were hosting their 5th Annual Social. It's…read morelocated in this building, on the 3rd floor. It was a great experience. The event was very informative. They showcased a lot of services they offer, shared special promotions, and even gave out lots of freebies. For the event, a swag bag was given at admission that included a shaker cup, vitamin C serum, and lots of supplements for health, which was a fun touch. One of the highlights was getting to learn more about my skin through their LED technology. This was quite interesting. The office was packed, they had things set up in the front and all around in the back. It got crowded at times. A gorgeous charcuterie board, fruit-infused water, and cake pops were available to guests. This was an insightful event. It was a really good way to attract new clients, and a thoughtful way to offer deals and appreciation to their current ones.

Great doctors & fast, efficient care! My kiddos and I were treated with kindness and compassion…read morefrom the front desk, Arianna, to the back office and check out, Crystal and Haley! They were also understanding about needing notes for school, with the new policies and whatnot. Thank you all, so much.

Made an appointment at 3:00pm finally get called back at 4:21pm. watched almost all of the walk ins…read morego in before me. Why offer to make an appointment if the time that is booked is not honored. Worst visit I have ever had going to a med check.

If possible, I would give this location a zero‑star rating. I chose this clinic because it is close…read moreto my home and visited due to significant breathing difficulties while being under the weather. During check‑in, I informed the receptionist that I urgently needed an inhaler and was currently between insurance coverage due to premium costs. I was told I would need to pay $175 to be seen. As a social work provider, I found it deeply concerning that a situation involving breathing difficulties did not prompt greater urgency or flexibility from the staff. Instead, I went to Ascension St. Vincent Emergency, where I received excellent care. I will not be returning to this location or any of their affiliated clinics.

I was very pleased with the courtesy and professional service I received from this Franklin…read morelocation of Family Physicians of Johnson County. I had called my family doctor's office near Greenwood to see if I could schedule an appointment with the doctor, but when told she was on vacation until the next week, I was referred to this location as an alternative to waiting for my doctor to return to practice. The office even went ahead and secured a visit time the next morning for me to get my congested sinus problem looked at. Located just west of the hospital in Franklin in the Professsionals building which is clearly marked with the address to identify it as being separate from the hospital, my wife dropped me off at the entrance and I was cleared through Covid protocols and soon headed back to the check in location. I identified myself and was asked to wait for just a few minutes. I was pleased that the Dr I was told who would be helping me greeted me and I was taken back to a room. Because it was quickly determined that I was basically having sinus problems and some hearing loss due to allergies, no infection was detected, one of the assistant staff walked me through using an ear cleaning procedure (Just to eliminate any possible contributors to the hearing loss) which helped. I was also told how to use inhalers properly (not like I had been taught as a kid) and given notice that I would have some prescriptions at my local pharmacy to pick up to manage my reactions to the allergies. I was in and out in a very timely manner. The prescriptions were already called in and were being filled by the time I got back to my local pharmacy. Everyone I dealt with was upbeat and helpful. I wish all clinic and hospital visits were this efficient. One of the best if not THE best check in and processing I've experienced. Despite the troubles that many places are having during the pandemic, FP of JC is a beacon of how things should work. I am already noticing improvements after just one day. No problems using the tools they suggested for ear and sinus maintenance and I got a great night's sleep. I have a follow up scheduled in 2 weeks just to be sure there are no problems lingering and no signs of infection as well. I appreciate their working to fit me into their schedule on such a short notice for something that probably wasn't critical in nature. Thanks to all the folks who helped me. For your skill and attitude, I give you five stars! Review #3807

We've unfortunately been here quite a few times with two young boys in the house, but every visit…read morehere has been excellent. The staff is friendly and caring from check in to triage to the doctors on staff. We've always been treated well, great diagnoses, and in and out efficiently. This location is a bit out our way and we have closer locations when they're open, but the staff here makes it worth the trip!

Rude front office staff Who show lack of concern for patients . PA was kind and efficient.read more

If you are in need of urgent care this is the place you go. They are amazing! So friendly,…read morehelpful, and caring. I did not have a long wait and the staff was so kind. The doctor was fabulous! He actually looked at me and listened to me as I spoke. The last two doctors I visited never once looked at me. They only looked at the paperwork but not at the form I was required to fill out as I got to my appointment, that asked forty questions. They basically made judgements based on whatever it was they were reading and never responded to anything I asked about or tried to tell them. The doctor at Urgent Care was the polar opposite! He looked, listened, then asked if I had any other concerns, and genuinely seemed to care! This is medicine as it was really intended to be performed. Love this place!

What a sh*t show. The front desk- I believe she said her…read morename is Mary- hates her job and makes sure everyone else is well aware of that. Wearing her mask below her nose--way to let people know up front you have zero belief in the realm in which you work--she didn't even say anything after I gave her my name. ??? When I called back right after leaving to ask my Rx be sent to a different place (because it's a holiday weekend, and I called and found they are closed next 2 days) Mary did not pass on the message. (I'm going to assume by her lackluster prior performance that Mary is the culprit because the nurse and doc were nice and looked like they new what they were doing.) The phone lines were already shut before closing time, so when I reached the substitute pharmacy an hour later, they didn't have what I needed. So I just again want to give Mary an extra shout out for being an incompetent waste of space out there making the world a worse place, and made sure that someone sick and in pain could not get the medication they needed. Too bad this was all a waste of time. Never again.

I went to this clinic on a Sunday as I felt horrible. I had taken my toddler to the pediatrician a…read morecouple days before, who gave him an antibiotic to help the symptoms he was having (which of course were the same as mine). I saw the RN on duty who was very kind but ultimately told me that she could not treat me for my symptoms and told me I'd have to take OTC medication. When I asked why they could not prescribe me something as my son's pediatrician did, she said and I quote "we aren't really allowed to anymore if we do not feel it's necessary because they are cracking down on antibiotic prescriptions". Not sure who "they" is, but honestly it doesn't matter. What matters is that I spent a $25 co-pay to be told there was nothing that could be done and to "call them if I get worse". I ended up going to my doctor a couple days later because, surprise!, I did get worse and after another $25 co-pay I was finally prescribed medication. I'm now on day 2 and much much better thanks to my doctor. Not thanks to this quack of a clinic. DO NOT RECOMMEND. Spend your money wisely and go to an urgent care.

Overall good experience. I have to give a 4 star since they could not control the waiting room…read more People talking boisterously in a waiting are for sick people. People were allowed to talk on their phones so loudly that if you want to come here for a migraine you will leave with two! Don't go here if very sick. The amount of noise allowed in the waiting are should be addresssd.

This place will not answer phones, even after I've waited through being the 23rd person in the Q…read more I was tested on Oct 18th, and it's Nov 2nd. I can't get my results emailed to me, and I need them to return to work. I know they are swamped but this is just out of control.

Excelente service with excepcional care ,and the Doctor is very knowledgeable and listens to all…read moreyour concern, giving you the time necessary for all my questions. Front desk very friendly

I also see doctor Grant as my general practitioner. She is a very friendly/nice doctor who takes…read moreher time to listen to me and discuss anything that might be going on medically. Her bedside manner is kind, caring, meticulous, thorough and relaxed. She is not pretentious whatsoever. I appreciate a doctor who treats a patient with respect and in a humanizing and humble way. Relating to a patient is very important in the medical field. If it's not empathy, it should certainly be sympathy. My biggest peeve with doctors in the past has been them primarily being very short with their time and attention to my needs and medical concerns. I don't like to be treated like cattle, and certainly not like I am a dime a dozen. I don't get that treatment at all with this practice. You get that feeling of trust and peace of mind when you see Dr. Grant. An extra shout out go to the other office staff that work at the Community Southside Pavillon - from the nurses to the front office reception staff. They are all super friendly and welcoming. It's not an act. They are professional, and they are for real (genuine). A big bonus that this practice offers is that they are open on Saturdays until noon. It's always nice to have that option available.

If you have type II diabetes and are unhappy with your doctor / health care provider / diabetes…read moreteam, I strongly recommend calling Community Physicians of Indiana and scheduling an appointment with Randall Salyer. He is a Nurse Practitioner specializing in diabetes management and he is awesome.