Canceled my appointments without giving a notice. I even have voicemails day before confirming my…read moreappointments but when I showed up they said I didn't have any. Lack of communication between AI and actual people

Always very friendly and very informative. My husband had a minor procedure and it couldn't have…read moregone more smoothly.

To my pleasant surprise, this outpatient surgical center exceeded my expectations…read more Used the Waze app to find which part of the hospital we need. It did help tremendously. It helped us to go directly to this surgical center. We didn't need to navigate ourselves through the mammoth hospital parking lot or use their shuttle. Yes, this place has a shuttle service-I know...right? I'm thrilled about it. Where to find the shuttle is easy. Locating your vehicle afterwards is another story. I will say this though, having a key fob helps. Honked our way to our car just fine & dandy. Figuring out which suite upon entering the building was a challenge. Me being me, I tend to appreciate signage. I'm a bit goofy like that so...as we ended up in the wrong medical office. A kind employee was able to advise us that our path was merely across the hall. So off we went. No skipping was involved, you'll know why later ;). There comes a time where a person has to get certain things done. It so happens to be mine now. It's not an appointment that you'll wanna do but a necessity for early detection of stuff. Yes, stuff. This appointment was made way back when in December via a phone call. Paperwork followed a week before the upcoming appointment. The instructions on said paperwork wasn't as reader friendly as my preferred method but now I do know. Wonder if someone could develop an automatic text msg 24 hrs beforehand to the patient like a hey dork, don't do this...but DO this...bc if ya don't do this right, you're gonna see us again...mb ending with xoxo?!? Might be a thing someday. Life is so fast these days, who knows mb it's out there & not in practice?!? I just hope my life lesson helps you in yours. Let's just say...please for the love of all good things, please please please read the love letter your physician-medical team sends you more than twice. Have a friend proof if you are concerned or confused. It will help a bunch on the day of in a ginormous way. Hopefully you won't make the same mistake I made. I'll leave it at that when you realize what type of specialist I'm referring to in this situation :). Dr. Toby Reidy, DO, FACS, FASCRS is a gem & delightful doctor. She stopped by prior to the procedure to introduce herself & explain what was about to occur. She didn't used medical jargon. As we asked questions she met them with sound responses. Love love love how her kindness integrated into an easiness that resonated prior to my procedure. Not once was I freaked out or wanting to instantly bolt my way back home. Was it the anesthesia? Perhaps. Even when I explained that her homework as completed was done in a cliff note version (totally my goof) may not be optimal. I did call her office before my appointment & apologized to her profusely IRL. She kindly explained she'd do the best she could given that most of what was needed from my end was completed. Whew! That was a big load off. Hadn't thought a driver was warranted initially. I'm glad I had one as a precaution. Seems that anesthesia leaves patients groggy. Even though afterwards I felt as if I was ready to tackle the world again, I did find myself repeating questions to my own answers for why IDK, arrived home & fell asleep. That's definitely was from the anesthesia. Doctors actually do know what's up, eh?!? This one certainly did! Grateful for the care & compassion from this facility. Even received a HRU phone call the next day from a real person. Would've taken more pictures. Unfortunately, when you're sitting in a waiting room all ready to begin this showdown, Kodak moments don't really seem appropriate. All I got was the lobby. Hope this helps those that need this done & has unnecessarily put off the inevitable. TBH, get it done STAT. One less thing to freak yourself out with in your daily routine. You'll possess the ability to move onward with its own reward. I'm very impressed with the Franciscan network of professionals. Stay well & be safe, Amy

Doctor used Franciscan Surgery Center for cataract surgey on both eyes. Center was well maintained…read moreand staff very professional and friendly. I felt very comfortable with the care received. This review applies to both occasions.

I was very pleased with the courtesy and professional service I received from this Franklin…read morelocation of Family Physicians of Johnson County. I had called my family doctor's office near Greenwood to see if I could schedule an appointment with the doctor, but when told she was on vacation until the next week, I was referred to this location as an alternative to waiting for my doctor to return to practice. The office even went ahead and secured a visit time the next morning for me to get my congested sinus problem looked at. Located just west of the hospital in Franklin in the Professsionals building which is clearly marked with the address to identify it as being separate from the hospital, my wife dropped me off at the entrance and I was cleared through Covid protocols and soon headed back to the check in location. I identified myself and was asked to wait for just a few minutes. I was pleased that the Dr I was told who would be helping me greeted me and I was taken back to a room. Because it was quickly determined that I was basically having sinus problems and some hearing loss due to allergies, no infection was detected, one of the assistant staff walked me through using an ear cleaning procedure (Just to eliminate any possible contributors to the hearing loss) which helped. I was also told how to use inhalers properly (not like I had been taught as a kid) and given notice that I would have some prescriptions at my local pharmacy to pick up to manage my reactions to the allergies. I was in and out in a very timely manner. The prescriptions were already called in and were being filled by the time I got back to my local pharmacy. Everyone I dealt with was upbeat and helpful. I wish all clinic and hospital visits were this efficient. One of the best if not THE best check in and processing I've experienced. Despite the troubles that many places are having during the pandemic, FP of JC is a beacon of how things should work. I am already noticing improvements after just one day. No problems using the tools they suggested for ear and sinus maintenance and I got a great night's sleep. I have a follow up scheduled in 2 weeks just to be sure there are no problems lingering and no signs of infection as well. I appreciate their working to fit me into their schedule on such a short notice for something that probably wasn't critical in nature. Thanks to all the folks who helped me. For your skill and attitude, I give you five stars! Review #3807

Amazing service! The whole staff was efficient while caring and kind. Nurse Practioner Hunter was…read moreAMAZING, kind, effective and reassuring. This a building full of compassion!

Stephanie WElden NP gave me medical care yesterday. I was having trouble breathing and she…read more ordered albuterol treatment which helped me tremendously. I've been a pretty controlled asthmatic for 10 years since I've been on biologic but every once in a while I run into trouble. I was glad Stephanie was there and assessed my illness quickly. Was chest x-ray and prescribed antibiotics. The nurse caring for me gave me excellent care too thank you for doing such a good job.

I don't know where to start with all of the good things I have to say about this practice…read more Dr Boyer is professional, personable and caring. His after surgery care is the gold standard in my book. I met dr. Lindsay once and she also was professional personable and caring when she covered for Dr Boyer on one of my visits. Their nurse amanda is outstanding at her job. She does call you back and she does try to help you out. Every time I visited the office she had a smile on her face and the tone in her voice said she was happy. The office staff is helpful courteous and fun to talk with. If you have need of their services, rest assured they will take care of you. I have no complaints.

If possible, I would give this location a zero‑star rating. I chose this clinic because it is close…read moreto my home and visited due to significant breathing difficulties while being under the weather. During check‑in, I informed the receptionist that I urgently needed an inhaler and was currently between insurance coverage due to premium costs. I was told I would need to pay $175 to be seen. As a social work provider, I found it deeply concerning that a situation involving breathing difficulties did not prompt greater urgency or flexibility from the staff. Instead, I went to Ascension St. Vincent Emergency, where I received excellent care. I will not be returning to this location or any of their affiliated clinics.

Made an appointment at 3:00pm finally get called back at 4:21pm. watched almost all of the walk ins…read morego in before me. Why offer to make an appointment if the time that is booked is not honored. Worst visit I have ever had going to a med check.

I don't usually go to pharmacy clinics or quick clinics since I am pretty careful and usually…read moreschedule appointments through my primary doctor for ailments. But with flu season fast approaching, I decided to check out a couple of the local clinics to see who could help me get my preventive shots for the 2020-21 season. This Minute Clinic is located within the CVS pharmacy/drug store on the south side of Mooresville. So, there is plenty of parking for both handicapped motorists as well as other. The signs for clinic hours are located on the front doors, so I knew when to get over to this location. Once there, several folks were scheduled ahead of me and the estimated wait time was 15 to 20 minutes, so I used the convenient computer to log in and select a time for when I wanted to come back and be seen. I was able to pick a time later in the morning which allowed me to grab a quick bite to eat and do some shopping since I knew that I had a reserved time. What I liked was that even though I wasn't seen by the clinic personnel exactly at that time, the monitor mounted on the wall over the computer gave me an estimated wait time which was just a few minutes due to some cases taking longer than simple flu shots and the insurance gathering requirements. The process went smoothly and I was soon on my way. The staff was friendly and I was informed that there would be no payment at that time since it had been successfully sent off to insurance. I suppose it depends upon your insurance coverage whether you would owe any additional amount or not. So glad to have this done. The other clinic I had gone to had no supply of vaccine available and when my wife called to find out if we could schedule a time, they didn't answer their phone. So, I was glad we had a pleasant experience at Minute Clinic instead of the other place. Review #3809

went in because I had no health insurance. lady there said the bill would be $60. just got bill in…read morethe mail for $400 for testing. I can't afford this and I'm very angry for the the person there being misleading and outright lying. if you don't have insurance DO NOT GO HERE.

I was recently in ICU and had several Drs from this consultants group assist me in my care. They…read morewere professional and caring and I found them very through. The office staff is also very kind and went out of their way to help us sort out something with the billing after my treatments. I found it to be a great spot for assistance, and would recommend them and use them again if needed.

I want to start out with this location is many different offices in one big building. If you see a…read morebad review for this location it may not be for what office you are being seen for. Dr. Webb has been my doctor for my pregnancy a short time now. I was referred by a friend to him and man-oh-man am I glad I was! I couldn't find a doctor who truly would listen to what I was wanting and so far he has been wonderful. His office is friendly and very helpful. I feel that they really care about my needs as a patient. It's becoming harder and harder to find that so I value what him and his office do. He's very knowledgeable and insightful. Plus, he has quite the sense of humor. He keeps it funny that's for sure. I haven't had any problems getting a hold of his nurse Angela, in fact, she encourages me to have her paged instead of going to voicemail so she won't miss anything. Dr. Webb also gave my husband and I his personal cell number for any after hour questions or concerns. I was shocked! I haven't had that kind of care before. Any time I call into the office the front office staff is extremely helpful. Scheduling has never been an issue. I highly recommend!