If possible, I would give this location a zero‑star rating. I chose this clinic because it is close…read moreto my home and visited due to significant breathing difficulties while being under the weather. During check‑in, I informed the receptionist that I urgently needed an inhaler and was currently between insurance coverage due to premium costs. I was told I would need to pay $175 to be seen. As a social work provider, I found it deeply concerning that a situation involving breathing difficulties did not prompt greater urgency or flexibility from the staff. Instead, I went to Ascension St. Vincent Emergency, where I received excellent care. I will not be returning to this location or any of their affiliated clinics.

Made an appointment at 3:00pm finally get called back at 4:21pm. watched almost all of the walk ins…read morego in before me. Why offer to make an appointment if the time that is booked is not honored. Worst visit I have ever had going to a med check.

This place is a joke! I attempted to take my foster daughter here when she was sick. The person at…read morethe front desk would not even check her in. He claimed that the didn't accept "her" form of Medicaid, but he wouldn't even put her number into the computer to see if it was approved! It was line once he found out she was a foster child, he no longer cared about helping her! I have never heard of places not accepting all types of Medicaid! I wouldn't take my dog there!

I have always had a great expeice with the little clinic until now. I wasn't going to leave a…read morereview since one bad experience normally doesn't weigh out many good expeicences for me. However in this case it is different. I have been trying to get in contact with a manager since September 7th of 2023. When you visit in person they say they can give no contact and refer to the 1800 number. I have now been in contact with the 1800 number 4 times and been told 3x a manager would call back about this experience. The provider if I'm not mistaken whose name was Tammy it is the only provider who has noted on this bill was extremly unprofessional and carefree. I had a lab for a UTI that was lost/never delivered. I know this because they sent me a notification. No provider called me like normal with an update I then went in person to ask about. I was told yes It was lost and nothing they could do for me and id still have to pay the bill. Ridicuoules to charge for a service that was never completed. I ended up having to go to the emergency room the pain was so bad after waiting days to get my test results. Do not reccomend this location whatsoever.

Nice little immediate care center on a busy road. I come here every year to update my DOT medical…read morecard for my job. The offer all kinds of emergency med services and other job related services. Free WiFi, slushi machine, arcade game, coffee all provided to make the experience better. The person at the front counter is always very friendly and helpful, even when things come up that cause stress, they have helped me out a few times to get things taken care of. The staff (doctors, and nurses) are also very friendly and helpful which is perfect for a place that deals with what it does all day. I haven't had medical care here, but it seems as if others walk out very context so I suspect that it typically goes well. It looks to be pricey here but they to accept insurance so I'm sure that helps. No doubt it is quicker and less chaotic than the ER at the hospital.

My momma was admitted to saintfrances. Main entrance 3rd floor. Her colon was twisted to the point…read moreit cut off the circulation to her bowels. So they gave her a colonoscopy bag.the next day after surgery they put her on a ventilator. Next Thang they tell us her kidneys ain't working .then the charge nurse told us doing dialysis could jump start her colon .because the colon wasn't working at all.so the dialysis doctor came in and I told him what the nurses said about it helping her colon to start working. He said absolutely not it wouldn't help with that at all.so my momma had a little color left to her .she had sagging cheeks and a little bit of a double chin.but then like two three hours later my mom no longer had sagging cheeks or sagging double chin.she looked like she aged ten years over night.her skin was no longer sagging it literally dried up her skin was so tight and she was Grey as if she had a face lift OVER F F night. She look like death.but yet they are going to put a port in her neck for dialysis. My mom was already gone.we told them we wanted to take her off the stuff and take her home .and they said that they'd have to put in the order for the meds to keep her comfortable while slowly taking her off of everything. They said it could take a week 3 days or one day.so we as in my siblings said ok .after the meeting with the doctors and nurse's. So we step out of the room some to smoke a cigarette some just to go out side and digest what we had just been told from doctor .we was gone outside for no more then ten minutes and was called back up to her room.by the time we got back up there to her room we was only gone the total of twelve minutes.they done took my mom off of everything Iher bowels were backing up in to her system being poison mean everything. Was completely strip off of her .and us thing the doctor had to put in for the order of meds to slowly start taking her off .but that we would be there by her side when it all was happening. But know twelve minutes later my mom was dead.they knew it and I already come to same reality but not saying anything. They lied to us about the dialysis helping the colon .they lied to us making us think it's gonna take some time for that to happen. Then one man comes out and walks from east wing walking to west wing an sees a nurse and says .that's the bad side over there ain't it .she says why's that .the man responded and said because they all die on that end don't they.! But even making us believe she was still alive when she clearly wasn't. They was going to do dialysis on her .knowing her heart was too weak to make the colon or kidneys or her lungs wotk.all for money.thats it.for money know damm well my mom was already gone.and then they don't even wait for her children to be with her at the time they disconnected her from everything. Thier not angels of mercy they knew all along my mom wouldn't make it.but prodded and probe acting like they were going to help her almost while knowing she was already gone.more like posters of death in the name of money.watch your people ask questions get a second oppion. Don't take them for thier word.they lie they never helped my mom they pretty much murd.r my mother .it's the third floor in main entrance in adult ICU.

The doctor and staff were friendly and the service was pretty fast. I went in to get a splinter…read moreremoved from my finger, I was in and out in an hour and a half.

Went in because I thought I had frostbite on my foot. I showed up here and showed these guys a…read morephoto of my foot and they didn't even take a physical look at it but decided I should go to the ER. I go to the ER and within 2 minutes of physically looking at my foot they tell me it's dye from my sock. I just got a $500 hospital bill to deal with since these guys didn't even take a second to physically look at my foot. What the actual f**k guys

If you are in need of urgent care this is the place you go. They are amazing! So friendly,…read morehelpful, and caring. I did not have a long wait and the staff was so kind. The doctor was fabulous! He actually looked at me and listened to me as I spoke. The last two doctors I visited never once looked at me. They only looked at the paperwork but not at the form I was required to fill out as I got to my appointment, that asked forty questions. They basically made judgements based on whatever it was they were reading and never responded to anything I asked about or tried to tell them. The doctor at Urgent Care was the polar opposite! He looked, listened, then asked if I had any other concerns, and genuinely seemed to care! This is medicine as it was really intended to be performed. Love this place!

What a sh*t show. The front desk- I believe she said her…read morename is Mary- hates her job and makes sure everyone else is well aware of that. Wearing her mask below her nose--way to let people know up front you have zero belief in the realm in which you work--she didn't even say anything after I gave her my name. ??? When I called back right after leaving to ask my Rx be sent to a different place (because it's a holiday weekend, and I called and found they are closed next 2 days) Mary did not pass on the message. (I'm going to assume by her lackluster prior performance that Mary is the culprit because the nurse and doc were nice and looked like they new what they were doing.) The phone lines were already shut before closing time, so when I reached the substitute pharmacy an hour later, they didn't have what I needed. So I just again want to give Mary an extra shout out for being an incompetent waste of space out there making the world a worse place, and made sure that someone sick and in pain could not get the medication they needed. Too bad this was all a waste of time. Never again.

The staff here have gone out of their way to treat me well. The are very efficient and so good at…read moretheir jobs. I've been here a few times before and have consistently received excellent care. Tonight they had a ton of patients but did not seem to be harried in the least. Dr. Gutwein and all of the MAs and the XRay tech were wonderful.

I called to ask if they treat and prescribe antibiotic for cyclospora there or if they require…read moretesting. Was told on the phone that they typically give the antibiotic and that I could decline the testing. Dr. told me they should not have told me that. That I needed to get tested and follow up with my PCP. So I paid out money to be told to take Gatorade.

Dr, Garry & his staff were amazing! My daughter's wisdom teeth have been causing jaw pain. Dr…read more Garry eased her anxiety, delivered pain free numbing and had 4 teeth out in no time! Thank you so much for the high quality care.

The gaslighting i received from Dr Garry is unacceptable. I have a dental problem and now im…read morerunning a fever only to get no help. So I guess im just supposed to wait out the fever? No. Ridiculous in my opinion.

Had to use this lab for a drug screen for school. I arrived around 8:30 am with one person in front…read moreof me. I waited about thirty seconds in the lobby before being called back. They made the process quick and simple. Both techs were very polite! I would definitely use them again.

Went close to noon. Wanted to get there prior lunch time. Because many of these kind of places…read moreclose for an hour because of that. The location wasn't where I thought it was. It took a little more time to find it. Their signage could be better since there is another Lab across the street. In any event they took me and very efficient and quick. They coordinated with my insurance company right on the spot and one of the panels wasn't covered by my insurance co. cost me out of pocket $15.00. I bet all of that plus 4 test tubes of blood took all of about 15 minutes and I was back in my car!

Really happy with my first visit here, looking forward to future visits -- or as much as one can…read morelook forward to going to a doctor's office. Spacious and comfortable waiting area and friendly, welcoming front office staff. Looks like the complex is pretty new and I can see that they recently moved in so everything is well maintained, it does feel like new. Didn't interact much with the rest of the staff beyond the nurse practitioner and Dr. Mooney, but was impressed. Even though Dr. Mooney was running behind, they were very communicative of the situation so I wasn't just sitting without any information. New patients get a binder with really helpful information and a little more "get to know you" information than I've gotten with previous doctors, which made the visit a little more personable even though it was my first visit. Bonus points is that they do have a walk-in lab on site, so if you choose to get labs done here you don't have to go far!

I also see doctor Grant as my general practitioner. She is a very friendly/nice doctor who takes…read moreher time to listen to me and discuss anything that might be going on medically. Her bedside manner is kind, caring, meticulous, thorough and relaxed. She is not pretentious whatsoever. I appreciate a doctor who treats a patient with respect and in a humanizing and humble way. Relating to a patient is very important in the medical field. If it's not empathy, it should certainly be sympathy. My biggest peeve with doctors in the past has been them primarily being very short with their time and attention to my needs and medical concerns. I don't like to be treated like cattle, and certainly not like I am a dime a dozen. I don't get that treatment at all with this practice. You get that feeling of trust and peace of mind when you see Dr. Grant. An extra shout out go to the other office staff that work at the Community Southside Pavillon - from the nurses to the front office reception staff. They are all super friendly and welcoming. It's not an act. They are professional, and they are for real (genuine). A big bonus that this practice offers is that they are open on Saturdays until noon. It's always nice to have that option available.

If you have type II diabetes and are unhappy with your doctor / health care provider / diabetes…read moreteam, I strongly recommend calling Community Physicians of Indiana and scheduling an appointment with Randall Salyer. He is a Nurse Practitioner specializing in diabetes management and he is awesome.