My girlfriend has been coming here since our car accident this year and is currently in therapy…read more They have a wonderful staff who makes her feel incredibly comfortable and are very patient. She's improving more and more every day and couldn't be happier with Premier's services. Highly recommended.

Cannot express enough how helpful, patient and gentle these ladies are here. Zoraida takes her time…read morewith you and makes sure you're nothing but comfortable and Mrugesha actually takes time to listen to her patients and educate you on certain things when it comes to the exercises, pain etc. they're the best!

I suffer from back pain and at the recommendation of my primary doctor, started going to Rush PT…read more I assumed that they were part of the Rush hospital system. But after reviewing the Yelp, i now realize it is actually some company called "Novacare". For the last 2 months, I have been going here once a week. The facility is very small and cramped, the equipment is a bit bare. But the main problem is that there is only 1 or 2 actual Physical Therapists in the office at a time, while there are 3-5 patients scheduled for the same time. Each session is about 50-60 minutes long. But the actual time with the PT is really about 15 minutes (as Gina F mentioned in her review). The PT shows you the exercise movements about 2-3 times, then has you do 2-3 reps, makes some corrections, tells you to do 2-3 more sets by yourself, and then wanders off to work with another patient or to type something in the computer without really paying any attention to you. If the PT had already shown you an exercise before, she may just hand you off to a Student/Intern and have them run through the exercise with you. But again, the student also is not paying any attention to you while doing the exercise and is instead busy chatting with each other. Ultimately, my time ended when the PT said, she didn't think PT was working for me. Sometimes, I would realize later that I was doing the exercise wrong a few sessions later, when the actual PT showed it to me again. But I do admit, I didn't do my home exercises everyday, but only 3-4 days a week at home. Conclusion, - I would recommend you look for a better office that has more space so patients don't bump into each other. I would also recommend a PT office that offers One on One PT to patient services instead. I will be trying a different PT office and see if that is more helpful.

This is place a factory, with several patients going at once in the small space. I suspect the…read moreoutput of the factory is invoices, not care. The conditions I sought care for were unresolved, and I ended up with a massive bill for working 10-15 minutes with a PT and 45 minutes with a student. Fun fact: I'd been going for weeks before they realized my "plan" wasn't even in the computer. Then how were you reviewing and adjusting? My symptoms did not improve, but worsened, and after 12 visits I stopped going and doing the "exercises". It took about 2 months, but eventually the pains caused by following their care went away for the most part (resurfaces on the treadmill but at least it's no longer daily), as did one of the 2 concerns I came in for (lower back better, but tip of tailbone will probably take a while) . Over Thanksgiving I was visiting family out of state and my brother, a brilliant physical therapist, asked how my PT was going. He was surprised when I told him about the assigned exercises, which he didn't think were addressing the issue, and stunned to learn that after their care caused pain in my hips, they kept having me do exercises that exacerbated that pain and performed no adjustments. This isn't Rush caliber care. Perhaps they lack adequate experience, but I'm not prepared to pay for the learning curve. I went back to the gym and definitely avoiding this place. Just got my bill (last visit in November) and the charges are outrageous. $330-400 per visit to mostly do ineffective exercises with a student. I tried to call the billing dept and negotiate the bill down since the service was ineffective and actually did harm, but they refused. 2 stars because the people at this location are nice and probably did their best.

I was a visitor here for a while taking part in Occupational and Physical therapy. I had a lot of…read morework to do and not all that much time to do it so I was placed on a five day a week program. I was put on a very extensive program of activities in order to build up my physical skills. It was the most difficult period of my life trying to recover but I made it through! I owe the majority to the guidance and assistance to the good people here. They knew what I went through, what I was going through and what I needed. They were able to push me just enough for me to accomplish my goals.They were all a lot of fun and they put me in the best physical condition of my life!

Terrible company. Told me I could get a consultation paying only my Blue Cross co-pay. I…read moreconfirmed this at the time I made the appointment and at the time I checked in for the appointment. Following my consultation (which by the way was worthless and consisted of 4 minutes of the doctor's time), they sent a much larger bill and claimed that the co-pay only applied to the facility not the physician. Totally deceptive. I've explained this to them twice now and they refuse to cancel the bill. Then they turned a $116 bill over to collections. What deceptive jerks.

Nightmare Experience at Symetria Recovery:…read more January 2020 I started mental treatment at Symetria Treatment Center at Lakeview, Illinois location. First month of treatment went well. I decided to invite a friend for relationship counseling with a therapist at Symetria. Therapist asked me to sign release papers for my Friend visit. Before I signed the contract I said " PLEASE let me know everything you and my friend discuss about me and my treatment. " Therapist replied. "Of course Everything we're doing is for you. Were here for you ". I felt comfortable and signed contract. Remember this is my therapist I'm trusting. The day of therapy relationship counseling session. I met with therapist a hour before my friend arrived to confirm everything. 1:30pm Relationship counseling session starts, 3 of us in the room. Therapist, friend and I. Therapist aggressively attacked me verbally. Everything we prepared prior to the therapist didn't follow. Therapist broke their agreement to the contract. ( Betrayed me) Therapist mentioned she spoke to my friend twice via phone. ( There withholding information not telling me what the conversations were about ) I thought the therapy session was going to be positive. I was unprepared for a NEGATIVE experience. My friend and I aren't talking. I'm scared to see him in the future because it may confrontational. Are relationship is 10xs worse than before. I can't get help. Symetria discharged me without helping me find another treatment facility. I filed a grievance and the corporation is uncooperative. I've been depressed and upset for weeks. And Rude receptionist at the front desk. Horrible experience!

Alright so I've been a client at Symetria (formerly know as Soft Landings) for a year and some…read morechange now. I gave them a five start review because haven't had one negative encounter with the company! Seriously, from the get go I felt comfortable and welcome. The structure they have in place to hold they're clients accountable has helped me, & so has the genuine kindness of the employees. Big shout out to the receptionist & the counselor I see, & both the nurses! I don't have a bad thing to say about anyone or anything at symetria. I would def recommend for anyone seeking a sub clinic. -FW

We brought our aunt there. She had mid-level dementia and need full time assisted care. We were…read moreimpressed by Paul House and are happy we placed her in their care. The facility has recently undergone an extensive renovation and looks beautiful. My aunt's room is lovely. The staff are very caring and attentive to the residents which was comforting for us. They also have lots of activities for residents and specialty area to play games, watch movies, or attend mass on Sundays. The Marketing Director, James Miller, is so helpful and informative. He has a kind and gentle manner. He gave us a wonderful and thorough tour of Paul House, and fully described all their service and levels of care. Our aunt is quite happy and comfortable in her private room and in her surroundings. Overall, I recommend Paul House if you're looking for a nice, quiet residence for a senior family member in the Chicago City Limits. [Re: OLD REVIEWS: Keep in mind, my review is recent. We brought our aunt there just this year, 2024. Most of the older reviews for Paul House (before 2024) are from when Paul House was still in need of renovation and updating. It is now beautifully renovated and the facilities updated. We would not have our aunt stay here if it were not so nice.]

My mom had surgery on February 18 for a knee replacement she was in UIC were they took care of her…read moreand she was doing very good nd happy how they treated her.on February 21 they transfer her to Paul house health care center on February 22 my mom call me crying telling me that the nurse her pamper off it got stuck with her sock and hurt her leg that had the knee replacement from.on February 23 she call me at 8:43 am she was screaming that on of the lady that work took her to the bathrrom cuz she couldn't take a shit with the pamper so they took her to the bathroom and she hurted her knee again the second day off her being there was he worst two days for her now she had to take her to the hospital again to check her cuz she in alot of pain. Still haven't got any calls from the director at all.

I had always gone to PT through big medical centers in the past. My doctor highly recommended…read moreStephanie so I figured I would give this office a try. My experience so far has been really great. The vibe is quiet/ relaxed. Whenever I went there has only ever been 1-2 other clients there. There is tons of free or metered parking nearby. Since it's a small practice it's easy to reach someone to make or change appointments. I believe they moved into this space this year so it's super clean and inviting.

Highly recommend Symmetry. Both my wife and I go and are very please with the quality of care and…read moreprofessionalism. Also highly recommend Kristine, our therapist. She's attentive, caring and highly professional

Our son was in PT with Ellie Hoag for the past year, and has thrived under her care. When we…read morestarted, he was a year old and not crawling, and now he is 2 and runs all over the place. Ellie had a great approach with our son, both being fun and playful and very focused on making sure he was working on the skills, without being pushy with him. He loved his sessions with her. We are ALMOST sad we don't need to see Ellie anymore because he has progressed so much under her care :)

From the owner: At Little Steps Pediatric Therapy in Ravenswood Chicago, we provide pediatric physical therapy,…read moreoccupational therapy, and speech therapy to meet the rehabilitation needs of our young patients, their physicians, and their parents. We work with children from birth to adulthood providing timely, individualized therapy services in a caring environment through the personalized attention of a committed staff. Our skilled staff provides individualized treatment plans specifically for your child's needs and development.

This place is deceitful and totally unethical. We received backup care for our 2 year old bc this…read moreis a provider that is used by Bright Horizons. After I expressed concern about the assigned provider not having any childcare experience, they said they would send someone by the name Shanice who did supposedly have experience with kids. Instead, the supervisor Tatyana Powell sent the original person and told her to lie to us - which "Sharneice" did not admit until the end of the day. I am totally shook up and plan to report this to every reporting authority I can. This is plain and clear fraud, and even more terrifying with children involved.

Owners Frank and Julie were a pleasure to work with. My boyfriend was being released from the…read morehospital and sent home for Hospice care; Synergy was able to provide a caregiver in the short 2 day window we had to get help. They came out to the hospital to meet with us and also came to the home the first day with the caregiver to get to know us and the routine. Unfortunately the need for care only lasted 3 days as he was sent back to hospice. Owner Julie texted me everyday to check in on me and to offer kind words during this difficult time. I highly recommend this compassionate team for anyone in need.

While looking for a good physical therapist to prepare me for surgery, the most practical advice I…read morereceived was, find someplace close, because you'll probably be going twice a week. So I looked through Yelp, and the closest places either didn't work for me, or had iffy reviews. While out limping through the neighborhood, I saw that Athletico had just opened a brand new location at Montrose and Damen, and I thought, given Athletico's generally good reputation, to give the Ravenswood location a try. That turned out to be an excellent decision. I worked with Taylor Witzki, PT, DPT, and she was knowledgeable, enthusiastic, encouraging, and fun. Totally serious about her work, which she clearly knows VERY well, and personable enough to encourage me to keep going when I really thought what she was asking me to do was beyond my capabilities. Turns out she was always right -- I could do more than I thought, and that gave me a new level of confidence. She is ably assisted by Alex, who is also encouraging and able. And Emily at reception is helpful with ironing out any scheduling issues and answering questions. I was able to set up a twice-weekly schedule worked for me. The hours do change a bit during the week -- sometimes there are early hours, sometimes there are later hours. Athletico-Ravenswood is located in a small strip mall at the NW corner of Montrose and Damen. Free parking is available in the small lot. I can't tell you how busy the lot gets, since I walked to and from my appointments, but there is a Giordano's and a new ice cream business at the strip mall, so parking might be tight at certain times. There is plenty of free street parking in the neighborhood. Paid parking is available on Montrose. I know I'll need to do physical therapy again the surgery, and I will do my darndest to work with Taylor again. Athletico-Ravenswood is not just the most convenient physical therapy clinic in the neighborhood. I'm convinced it is the best.

I'm leaving this review directed at Athletico as a tenant of this plaza, not as a comment on the…read morequality of care here. I parked in this lot to visit a business next door for under 5 minutes. The only other car in this empty lot was parked directly in front of the posted signage, blocking it from view, so I never saw any warning. I came back to a boot already on my car -- $175 and a long wait to get it removed, in a lot that was completely empty the entire time. This is a fee trap, and while the landlord runs it, the businesses who lease here aren't just bystanders. Being a good neighbor means using your position as a tenant to push back when your landlord's practices are actively driving away potential customers and damaging the reputation of everyone in this plaza. Until Athletico and the other tenants here pressure the landlord to end this, I won't be using this location, and I'd encourage others to think twice as well.

care was good but very difficult parking and long walk to rehab center…read more am going to try a location in skokie.

There cardio rehab isn't the best they have no idea what there doing or why u are there. My Advice…read moreDo Your Rehab At Home It's a Lot Safer.