I had a great experience working with Sofia at Crossroads Speech & Occupational Therapy. From the…read morevery first session, Sofia was professional, patient, and incredibly knowledgeable. She made the entire speech therapy process feel comfortable and encouraging, which made a huge difference in my progress. Sofia took the time to truly understand my goals and tailored each session to my specific needs. She explained techniques clearly, provided helpful exercises to practice outside of sessions, and always celebrated progress, no matter how small. Her supportive and positive approach kept me motivated and confident. I saw real improvement thanks to her guidance, and I genuinely looked forward to each appointment. If you're looking for a skilled, compassionate, and dedicated speech therapist, I highly recommend Sofia and the team at Crossroads Speech & Occupational Therapy.

Grace was amazing!! Couldn't have asked for a better speech therapist for our daughter!read more

Workers and owner are rude and unprofessional. Will not provide details on the care of my child…read moreafter repeated requests. Lack of ethical behavior has been experienced on several occasions that goes against rules and requirements. Based on this, I would recommend not bringing your child here.

My daughter has received physical and speech therapy from Playworks since she was a baby, and the…read moreexperience has been wonderful. Camryn and Bridgett have gone above and beyond in helping Emma reach her developmental goals. They create a safe, supportive environment where my daughter feels truly heard and understood. Their professionalism, compassion, and dedication to children's needs really stand out. I am deeply grateful for the progress Emma has made under their care, and I would highly recommend Camryn, Bridgett, and the Playworks team to any family looking for therapists who genuinely care about their clients.

To be clear of my experience: Therapist was outstanding…read more Reason behind my rating: When I had originally enrolled my son to work with this facility my first and most important request was that he would have the ability to work with the same therapist. In receiving services with cps there was a lot inconsistency with services and the therapist was changing frequently. So naturally I thought that if we paid for private services this problem can be avoided. So I searched for a private practice . I was assured that the request for having my child consistently work with the same therapist would be fulfilled. Those assurances gave me peace of mind and with that we enroll our child. Now I'm being informed that my child will no longer be able to work with the same therapist due to policy change. I asked what the out of pocket expense would be to keep my son with the same therapist and was informed that "regrettably" that wasn't an option. Again I re-iterated to the facility prior to enrollment the importance it was for me to have 1 instructor work with my child. And now (a few short months later) my family and I can no longer be accommodated.

Love...love...love this center! So warm and welcoming with awesome therapists. I highly recommend…read morethis center if you are looking for the best providers! I would trust them completely with my loved ones therapy.

My sons OT was changed three times in the first three months of therapy. Additionally, my son was…read moreparticipating in the therapeutic play group. I asked the Speech and OT running the group periodically he needed private speech therapy and was told no. Then at the end of the year, after receiving minimal updates on his progress-I was told that he hadn't been speaking all year during the play group and needed speech. It was very frustrating to not have been communicated with during the 9 months he had already spent there. Moreover, they provided an insurance code for their playgroup sessions which I later learned from my insurance co has no legitimate code, and should only be charged as a class, not the same price as a private therapeutic session. We switched therapy groups and the vast difference in the quality and the progress my son made was incredible.

This is a lovely place that gives kids skills they need. My son was in the FRIENDS group and…read morelearned so much. If I could recommend changes it would be to make allowances for when people are out of town. We travel a lot and so inevitably miss sessions. It would be nice, if we could pro-rate in these situations. We know which dates we will miss when we sign up, so it could all be prearranged. Just frustrating. Sigh. Other than that they provide an excellent service. Kids learn so much.

Merlin Day Academy has been a wonderful, supportive place for our son. He has thrived there and we…read moreare grateful for all of the kindness and patience that the staff has showed to both him and all of the children. He has made real gains with using his AAC device and also learning strategies to help him control behavior. They have also presumed competence in his education and have helped him move up the ladder academically. He has benefitted from all of the therapy modalities and I have been impressed with everyone he's worked with: parapros, teachers, and therapists.

This is our 3rd year at Merlin; before that our son was at Blue Bird Day, a preschool also under…read morethe Eya's Landing umbrella. We have only had positive experiences at both schools. Merlin provides comprehensive therapeutic services, including ABA, ST, PT, OT, and Social Work, in addition to educational services. The staff are insightful, creative, patient, compassionate and fun, and my son absolutely loves his time at school. The learning mixed with therapeutic play is just right for him developmentally, and his therapists take a holistic approach to building social and academic, and other skills he'll need to function throughout life. As someone who taught for nearly a decade and has worked in school settings since, I can fully appreciate the level of individual attention he gets from his therapists and therapeutic assistants, the extensive communication with families to stay up to date on our goals for our child and to let us know how his day is going (including notes and photos throughout the day!). And mostly I appreciate that he is not just sitting around at a desk all day doing differentiated work--I he is active and thinking, engaged, and having fun as he builds new skills. I see the review from two and a half months ago, and I think the context there is important: hers was the very first child to transition from private insurance to ISBE funding, so it makes sense that she personally would have experienced the growing pains as they adjust to a different system. I can imagine that this is a steep learning curve, and I'd extend some grace to them as they figure it out. In our second year at the Avondale location, I'd say they have worked out a lot of kinks, and that this is a joyful place for my child to learn throughout the day. We have found it to be a godsend.

I highly recommend Casey Marx. She was my daughter's Developmental Therapist through Early…read moreIntervention. Casey was the best! She always had the best energy and a positive attitude! Casey was great at seeing where my little one needed support and through child lead play, gave her just that. No matter what my little one decided to play with that day, Casey could use it as a teaching moment. Whether crawling through an obstacle course or dressing up with her, Casey always gave her all. One of my favorite skills we worked on was getting along and social play with others. My oldest would be included during session and we had to work as a "TEAM" to get something done. We ended each session with cheering, "1, 2, 3, GO TEAM"! They still say we need to use "TEAMWORK" when figuring something out together! Thank you Casey for all your dedication and support for our family!

I worked here, it is a really good company to work at. I was an interpreter and I had…read moreadministrative duties. Everyone is very nice and the therapists are great with the kids. I've seen great results for some kids. People here are great.

My daughter has been with BBD North Center for 3 years, enrolled pretty early on as a 2 year old…read more She has ASD, GDD, feeding difficulties and ADHD. They came highly recommended by OTs from EI and from colleagues at UIH. So far my daughter has had astronomical leaps in communication, social emotional skills, self regulation, and academic (kindergarten) skills. She still has a lot of things to work on but the team has been amazing. I want to specially shout out Salena, the BEST BCBA ever. She sets aside an hour bi weekly to talk to me about my daughter's progress, my future goals and priorities, and sometimes acts as a parent therapist to help me manage my own expectations and anxieties. For a long time, my daughter would not enter public bathrooms. This is something we've been working on for years. Since Salena has taken over her case, my daughter now goes inside Starbucks and Trader Joes and even washes her hands! This has been the MOST progress she's had on this front. My daughter is also very attached and affectionate towards Salena, which is a testament to her skills and genuine care.

Can't say enough. My child made so much progress. Thank you bbd staff- you all are amazing!read more

05/16/26 - Advocate Medical Group. I came here to get an ultrasound. Thank God I'm not pregnant lolread more

I made an appointment for 12:15 and they changed the time of my appointment the day of the…read moreappointment without asking or telling me. I arrived 8 minutes late which is ok because they have a 15 minute grace window, but since no one cared to see that the appointment I made was for 12:15 and I had a text to show that, I was 25 minutes late according to them, so they asked me to reschedule. I even called the office when I was en route once I noticed the appointment time, which was a text they sent at 11:30 am(30 minutes before the appointment). They told me I can still be seen Unfortunately, the person I spoke to on the phone is not the same person that's sitting at the desk when I arrive, so there isn't much I can do at that point

I am very grateful to the kind and supportive staff at this location. I don't know if all Athletico…read morelocations are like this and maybe they are but the folks here were outstanding to say the least. I worked with a few of the staff members all of whom are great, but in particular with Julie, who was instrumental in helping me regain my quality of life after a labrum shoulder tear. I have an active lifestyle that I felt was in jeopardy after this injury. Not only am I able to avoid an invasive surgery, but I feel significantly better and healthier. A big thank you!!

A belated thank you to Jim McDermott for his PT expertise and friendly personality, along with the…read morehelpful, friendly staff at Athletico Irving Park. Two doctors advised likely surgery on a broken tibia near my knee. Third doctor, a surgeon, advised physical therapy after several wks on crutches. I enjoyed working with Jim as he challenged me each week and the bone healed quickly. There is no pain in my formerly broken leg whether climbing stairs or walking out and about in Chicago.