I had my baby here and it was a wonderful experience. The entire OBGYN team I've encountered was so…read morekind, encouraging, and just wonderful people. Biggest shout out has to go to Dr. Reis, who I've continued to see over the years and is seriously the best. We've had a few (minor) illnesses/injuries that have landed us in the ER a few times over the years and have had better than average experiences each time. The wait has never been astronomically long and the staff has been great. Having a hospital so close were great staff who we trust so much means a lot. We're so lucky to have Masonic nearby!

Getting records sent is impossible. I have had 3 strokes and trying to get into Mayo Clinic and…read moreAdvocate's systems don't work. They cannot find the reason. Illinois Masonic workers are frustrated also. They tell me to go to a patient portal which doesn't offer the service I need. They gave me the wrong FAX number for Mayo to request the images I need. They don't even know what "Power Sharing" is. Trying to speak to someone local...you might end up in Wisconsin. It's a mess... I hope I don't die because of their inefficiency!

My Mother in Law was admitted for hospice two weeks ago where she passed. The staff was amazing and…read morethere was excellent communication. I do believe she was well cared for. Her bed and person seemed clean. The facility was clean but her room was not. The floor was dirty and there were items that may have been left in both the closet and refrigerator from previous residents. She had a shared room with a person who was very mentally competent. I do not know how many beds were available when she was admitted but I would not be happy if my loved on was in the same room with someone who was dying. I can not speak for the food, she was a choking hazard on hospice care. Between the staff at William Barr LP and the hospice team we signed with both my Husband and I felt this was a fine choice for her. The front door staff was welcoming. The valet parking was helpful in the congested neighborhood but I always found street parking close by.

For all patients to receive hot meals that is at the proper temperature. No way to warm any food…read morefor a patient from their family. No access to hot soup or water for herbal tea. There needs to be better communication between the nurse on duty and the certified nursing assistant on staff. On a positive note the aids on the floor are compassionate and try to help as much as possible. Patients rooms need to be cleaned daily along with cleaning the floor and emptying the garbage.

As a client for the past year+, I couldn't ask for a better lead, Keith, and team to help me with…read morehealing my ankle. It's been quite a journey and their patience, expertise and support has certainly boosted my confidence in physical therapy as a treatment. Before working with Keith, I was subjected to a negligent PT's care, leaving my condition significantly worsened (I could walk/bike then I could barely walk). Turning to Sovereign to help me rehabilitate allowed me to learn how proper and caring physical therapy is done. From evaluation to treatment programs, I'm informed about the mechanical and muscular contributors to my injury and understand my at-home practices so that I actually do them. Keith is an incredible hands-on PT who makes the experience of PT accessible and fun for clients. His team is just as attentive!

If you want to treated like a number and attended to by therapists who may or may not have much…read moreexperience and are simultaneously treating 3 patients, then go to one of the big physical therapy groups in the city (ATI, Athletico, etc.). If you'd rather be treated my therapists who have the time to treat you and the experience to know which techniques are going to move the needle, Sovereign Rehab is the spot. As someone who had his first knee surgery in high school and has had several since, I've been exposed to my fair share of PTs. Keith and his team are the best I've been around. They employ all the latest techniques and take a thoughtful approach to each patient's treatment. Critically, they truly care about their patients and go above and beyond to help them get back to doing the things they want do. Individual results will depend on whether the patient does their part and is consistent with the exercises, but I cannot recommend Sovereign Rehabilitation strongly enough for providing the tools to get back to 100%!

If I could give a rating of 5 stars or above, I would definitely do so. My therapist, Mati Arndt,…read morehelped me recover from problems such as spinal fusion surgery, heart failure, and rotator cuff injuries. His knowledge of anatomy and how various parts work was impressive. He took time to ask about my symptoms, knew what they meant and used a variety of therapies to help me heal and get stronger. On top of that, he was welcoming and personable. It was a pleasure to go to physical therapy with Mati.

In January 2024, I had my first broken bone due to a skiing accident. Having a broken tibia meant I…read morewas in a full-leg cast for about six weeks. After those six weeks, I was moved to a short-leg cast, and was referred to physical therapy to start range-of-motion (ROM) exercises. Never having been to PT, I did not know what to expect, but I saw this Athletico was close by, so I decided to try it out. I submitted a request for an appointment through their website, and received a call that same day from Elise. Elise was extremely helpful and ensured I got on their schedule right away. I started PT about two days per week, starting with ROM exercises, then moving on to weight-bearing, then running/jumping. All-in-all, since I did not have surgery, my recovery was much longer, but we got through everything starting in February, and I was discharged in October. I can't say enough great things about this Athletico location. I came in completely nervous about this experience, but Ryan and Mitch were able to calm my nerves immediately and they helped me along every step of this tough journey. Being in PT for eight months, you start to build a relationship with those helping you out, and that's extremely true when it comes to this Atheltico location - all the staff, from my physical therapist, Mitch, to the few sessions I attended with Ryan, along with the amazing assistants - Maggie, Olivia, and Maria who helped me along the way - I always felt like friends with all of them while I was here. While they maintain professionalism, they also ensure to treat you not just as a patient, but as a friend, and it's clear that they truly care and want to see you progress in the journey. While nobody really "enjoys" going to PT, I'd say the treatment, services, and staff at this location made me truly enjoy being there and working towards my goals of being back to 100%. From someone who came in on crutches and a knee scooter, doing exercises like moving my foot back-and-forth or picking up marbles with my toes, I'm now running, jumping, playing tennis again, biking, etc. I was even able to take a full walking tour through Italian villages and cities with no problem thanks to this amazing staff at Athletico. While I'm hoping I never have to come back in here (as I'm never trying skiing again), if I do have PT needs or know anyone who does, I will always recommend Athletico Lakeview East. Thank you, Mitch, Ryan, Elise, Maria, Maggie, Olivia, and the rest of the amazing staff I worked with, and alongside of, at Athletico Lakeview East. I couldn't have asked for a better team to help me through this.

My 83 year old mom developed Bedsores from them, have since passed away 09/18/2023 was there from…read moreJune 2023 - July 2023. No staff feed or turn her. Im in court as of today about the failed professional care for her. I was told her insurance denied them I later found out the service they had my mom under was fraud because physical therapy was not possible for her condition she was bed confirm. My mom had brain damage from her dementia from a misdiagnosed of a serious seizure from a previous nursing facility. She was kicking her right leg and arm was out of control and left arm was locked along with counting out loud. I asked what the mat on the floor was for I ask was it for therapy the Doctor said no it was there in case she fail out the bed. They had her in a regular bed lowered to the floor instead of bed with railing to secure her. Food was brought in and sat at the side of her bed I just happen to be visiting I asked who was going to feed her the staff said I can. So if I wasn't there how was she eating. My mom told me she was cold I asked a staff at the desk for cover for her because there no cover on her bed the whole vist said would order it for her a hour passed still no cover came. The unprofessional social worker waited to the last minute to resubmit paper work to continue insurance but said he know it was going to get denied. I asked him what is the insurance paying for he couldn't even tell me he mad up a lie about having therapy done to her left hand when no therapy was being done at all. I was told by him that if still denied I was going to have to take my mom home at that time., I asked him how, he said they could put her in my back seat of my car or I would have to pay financial dept for ambulance service because insurance doesn't provide transportation to home. I ask him in the back of my car in her condition really? He said oh I forgot I asked him about home equipment there was no medical bed for her, he said he got to put the request in for home service but it can be awhile before I get that unless I try ti get home service myself which I tired but i was told I need a Dr request to do that...Wow the Social Worker was useless. So I visit the financial dept said they have ambulance company that does it for $300 and if she is still there after denial they would bill her personally by taking her check.This was a scam to get money from me. I then was told that was the only way.I told them no. Then the financial dept said he would bill me separate but not send to address on bill send it directly to him. My mom finally was released with no Home Medical Assistance from this facility..I had to get the Medical bed myself, the insurance did provide home transportation after all and I had to get my own home Dr for her...Please Stay away from this unprofessional place if you want your love ones to survive.

Horrible patient care. They seem self serving, inadequately staffed and incompetent. They seem…read moreto be all about how deep they can get in your pockets and definitely NOT about top quality patient care.

The CNA workers for the most part are ok, with the exception of Julie. She refuses to help…read moreresidence change their bedding. I suffered a fall while attempting to just change them myself and had no choice but to lay in soiled sheets. The way she treats residence because she refuses to do her job is disgusting and just as filthy as the sheets she leaves residence in. Stay away from this place.

I had a short stay in Lakeview. This is what I experienced. The nurse practitioner took me off one…read moreof my prescribed blood pressure medications. My blood pressure became high. I told the nurse on shift I needed to be put back on the medication the nurse practitioner took me off of. I was not put back on that medication. Fortunately,I had that medication on me which lasted only two days before I was discharged. My blood pressure was high for those two days. I told the nurse on shift I have rights and that they can't tell me, because of their decision,I can't take my prescribed blood pressure medication. What the nurse practitioner needed to do was to contact my primary care physician to see if she agreed to take me off that medication. The nurse practitioner didn't do that. This was a wrong decision on the part of the nurse practitioner because my blood pressure toward the end of my stay was high. If a person stays 80 days they have robbed you blind:they have you sign paperwork that gives Lakeview the rite to automatically withdraw 90%of your SS check from your bank. The medical care,in my opinion is not worth 90% of your livelyhood. Thay should get a flat rate per diem,not 90% of your SS check. Secondly,they skimp on the food served. You get powdered eggs every day. The coffee is on the strongside. So if a patient doesn't use sugar,bitter coffee just isn't drinkable. The meat is processed:ham,pork and chicken. You will not get a real cut of red meat:beef or pork. Occasionally you will get a chicken leg. For 90% of your SS check,in my opinion,the long stay isn't worth it. My stay was for 32 days because I insisted I didn't need to stay: my oxygen levels were 95-97%. They can't hold you there if your oxygen levels are good enough to be released. They told me I had to have a residence to be released. So if one on SS wants to stay in a motel they insist on a residence. Then when I left on the 32nd day they wrote up a script for bedside assistance but I don't have to follow up on on that. Well,in my opinion,If I didn't have to follow up with bedside assistance,why write the recommendation? Does that make any sense to you? In recapping,the price for care for long term stay and the food served isn't worth 90% of your SS check! You will get physical rehabilitation for the short stay: less than 80 days. But for most elderly patients,they are stuck there for the long stay. In my opinion it's legal robbery, because of your signature which they require you to sign away 90% of your SS check for a residence there. I would advise the elderly to have their attorney write up a contract for his client stating that Lakeview only get a flat fee per diem. Why should the patient be robbed of most of his SS check? I have also read that Lakeview had a settlement against itself for $12.5 million. Now the cheap food and the paper signing away of 90% of your SS check make sense: Lakeview intends to recover their loss at the patients expense! Future residents BEWARE!

fantastic quality of care and outcome! everyone from front desk to my therapist was warm and…read morewelcoming. i've seen significant improvement as a result of my PT here!

I have been to this location several times in the past. I recently was treated by Nick and Emily…read more They are both awesome! They are very friendly and extremely professional. They have great knowledge of what they do. I would 100% recommend this place if you need their services.

It's been three months since I finished my PT at Muscle and Joint Physical Therapy. Curtis Burds…read morewas my therapist. He designed a treatment plan and schedule that truly worked. I do the exercises he taught me about five or more days a week. It wasn't necessary to take all the prescribed sessions. I hope nothing else falls apart but if it does this is my PT place. The place has a good vibe and the billing department is easy to work with as well. Also if you ever walked by there from the outside it looks a little crowded but when you are inside it's really nice.

Muscle & Joint Physical Therapy is the place to go!…read more I was introduced to Muscle & Joint Physical Therapy from my husband. I quickly setup an appointment because I was struggling with hand, forearm, and leg pain. It was kind of like going to the mechanic and you finding out more stuff is wrong as you dive deeper into the initial issue you came in for. From my first session to my last the staff was so friendly and motivational. I was obviously scared that I waited too long to get my issues addressed but they reassured me that I could improve if I put in the work during my sessions and outside of them. I primarily worked with Max but I worked with a few others if my visit time didn't coincide with his schedule but 80% of my sessions were with him. I would highly recommend Max! He helped me realize a lot of my issues were due to me needing to gain strength and he taught me so many exercises I could do on my own. I really like that Muscle & Joint Physical Therapy tries to ensure you stay working with your primary therapist. It felt less like I was just my insurance number and more like a valued client. He remembered things from our last conversation and I was able to build on my treatment plan because I didn't have to explain my issues to a new person each time. I worked with Muscle & Joint Physical Therapy for a little over a month and a half before l graduated from needing to go to the facility. I left the facility feeling so much more confident and educated on my body. I truly cannot remember the last time I had leg and foot pain (unfortunately the pain temporarily moved to my foot when I increased my workout). My hand pain is minimal and slowly disappearing the stronger I get. I highly recommend checking out Muscle & Joint Physical Therapy. Even if you have small pain it really helps getting an expert to look at it. I literally had a 20-30 weight difference that I could handle between my left hand and right hand before I sought out help!

I have just finished my series of physical therapy appointments that targeted my torn rotator cuff…read morethat was injured earlier in the year. My therapist was Kevin, who has a Doctorate in Physical Therapy. He was personable, professional and thorough in his approach, continually adding new exercises and equipment to my sessions. Honestly, no two appointments were ever the same, so it never became monotonous. Midway in my sessions two doctorate students were added to the staff as interns and they were excellent as well. As a comparison my previous physical therapy clinic only the owner had a doctorate. While my sessions there were good, Kevin at Revolution was outstanding and the services were head and shoulders above my first clinic. Additionally, the assistants at Revolution were doctorate students, not young people beginning their collegiate studies and "thinking" of studying Physical Therapy. I highly recommend Kevin and Revolution for any of your Physical Therapy needs.