Someone keeps trying to break into my husband's car MULTIPLE times and nothing was done about it…read more Theres no cameras anywhere, we had to buy our own. And we had to terminate our lease early because the break ins just kept happening. Management sucks and is never in office either. Neighbors are loud and the apartments almost always smell like weed. No one respects quiet hours. Cigarette butts are thrown into my patio. Do not live here! Too high prices and stupid add ons. The paint inside apartments suck and chips off. Literally landlord special. There was no insulation on door or patio door when we moved in and had to call in to had it installed.

If I could do 0 stars I would prob the worse place to stay at or think about moving in just save ur…read moretime and don't . They always over charge but when you need them to do something nothing ever happens like them fixing the gate . Our cars where broken into 3 times within 2 years and all because they can't do a simple thing and fix the gate

New owners took over in January of 2022 and ever since then things have continued to get better!…read more New management responds to concerns right away and everyone is super friendly. I would definitely recommend this place to a friend.

Cigarette smoke has been coming in my bathroom exhaust fan and any electrical outlets or gaps. The…read moreexhaust fan leads to our outside patio vent opening where nearby tenets smoke on their back patios. This is supposed to be a non- smoking community. The leasing office and manager know of this problem and have been passive, rude, and dismissive about this problem. I have requested maintenance to clean vents, change filter, and clean ducts in desperate hopes it would help, but it didn't. I have children that live here as well. I have mentioned to the leasing office how this is affecting our health. Second hand smoke is extremely dangerous especially to have it around every day inside your home! The smell is constant and lingers into the rest of our apartment. We have told them when the smell is the worst, but they aren't doing much or anything & won't come up with any solutions. Also, the hallway inside the apartment complex smells like weed every day. They don't monitor or violate anyone who is breaking the no smoking policy. I have previously lived in several apartment complexes over the years and have NEVER had a cigarette smell infiltrating my home before.

From the owner: Discover a brand-new apartment community where suburban luxury and convenience meet modern style…read more At Aura Southgate, our one, two, and three-bedroom homes blend sleek design with natural tranquility to create the perfect retreat in Grand Prairie, Texas. Experience modern sophistication in every interior detail, like expansive windows that make the spaces feel bright and open. Chef-inspired kitchens come equipped with ceramic glass cooktops, spacious 42" cabinets with under-cabinet lighting, granite countertops, and a gourmet prep island in select homes. Expand your living experience seamlessly to the outdoors with exclusive patios or balconies, and for select residences, savor the luxury of your own private yard.

I've lived here Florio years now and there are regular issues that continue to happen that doesn't…read moremake the price tag match the apartments. 1. Listed as a gated community but the gated have maybe worked a total of ten days in two years and that not consecutive. 2. Maintaince issues- I've had a mouse issue for over a month they marked it complete even after never visiting the apartment and had to handle on my own. I'm on the second floor so probably multiple units. Broken sink took over a month to fix. When I called after two weeks the leasing agent Raine told me I could do it myself. It took another two weeks. 3. Pool has been down both summers this year was for 45 days at the start of summer. Last year it would get green and they'd shut it down for safety issues. The neighbors are great and fun monthly activities. Maya is the only reason people stay, she is literally the sweetest person, listens and tries. Any of the other 29 agents they have cycled through aren't personable and don't seem to care. Would love to stay another year but this place is falling apart and over priced. Update: After 47 days with leasing continuing to never have pest show up and me finally laying traps. The mouse was caught. On Nov 7th pest control stopped by confirmed the infestation over a month from my initial maintenance request and needed to get their supervise. I have yet to tell the mark the mouse was caught 12 days later and still haven't heard anything.

People leave dog poop everywhere on the community property and nothing is done about it by…read moremanagement... nasty!! Bathroom had MAJOR infestation of ants and then drain flies... it was so gross!! They nickel and dime you with all kinds of admin/processing fees! They outsource everything, so you are dealing with all different outside companies who charge you fees and more fees!! They ripped me off several hundred dollars, charging me $35 a month because my renters insurance had their street address and not a PO box, even though The Mark was listed as a party of interest and nothing in my lease said I had to list the PO Box!! Owners are out of state, so they don't care about you... all they care about getting your money, too!! Loud cars and motorcycles rev their engines all the time. I lived there four years, and the first year was great; then, downhill it went!! Beware and don't be fooled!!

My kitchen cabinets been falling apart for two weeks and still can't get them fixed.wished I'd…read morenever moved here

I've lived at Henderson Place Apartments for a little over 2 years now. The management on site has…read morebeen nothing but helpful with anything we've ever needed. Deb, the current manager (for the last year+) is amazing. We love her like family. And if we were staying in the Dallas area, I don't think we'd ever leave. The apartments themselves are beautiful, and extremely well priced. I 100% recommend Henderson Place!

I live in a property they manage in Midlothian Texas. Older property, terrible on-site management…read more Complex has received new exterior paint but beyond that the property has problems: 1) Dumpsters not emptied often enough. Currently the dumpsters are emptied on Monday and Thursday. By pick-up time they are overflowing. Their solution? Force a trash valet on the residents. The trash valet picks up trash at the door and tosses them in the dumpster. The trash valet service is not a plus for the residents. The service is just a way for the complex to make money off of its residents - another fee. An unneeded service and a ripoff. Monday, Wednesday, Friday would make much more sense than a valet service that only fills up dumpsters - the property got along fine without this service for almost 30 years. 2) Complex forced new locks from ADP on all residents. Again, a way for the company to pick the pockets of the residents. This is an additional, forced, $45/per month charge. Instead of a key residents pay $45 a month to enter an apartment they pay to rent. Ripoff. 3) Interiors are dated 4) Rent rates are overpriced at Turtle Cove. 5). Landscaping is terrible. The complex needs more trees - especially where trees have been removed. It would also be nice if they watered the grass. 6) Water and sewer is billed separately by some mysterious allocation of charges done by the company. My suspicion is it's another way the company picks the pocket of residents. Suggestions - ease up on the rent charges and increases. Lots of empty apartments. Empty apartments mean no revenue and raising rents won't make up for empty units. Ditch the trash valet - it's not a service, it's a scheme to line Indio's pockets. Improve the landscaping. Site manager needs to follow through on promises. On the plus side, the maintainence man is great. Bottom line, stay away from Indio managed properties. Stay away from Turtle Cove (or 9th St Apartments). It won't be hard to find better rental options than this one. When my lease is up, I'm gone

McKenzie Stewart the Leasing Agent with Oxford at Crossroads has done such an amazing job on…read moreeverything! So we needed a property between Dallas & Waco and Austin for the rest of this year in between moving homes, work etc, and from application, processing and move in today she really went above and beyond throughout the entire process! McKenzie always let us know the status & any updates for everything, checked to make sure if we needed anything & was personally available on Saturday when we picked up the keys for the new property! Please make sure to reach out to her directly if you're considering moving to a property about 20 miles south of downtown Dallas she is a great asset for the property and helpful throughout the entire process!

The apartment complex is kept clean, quiet and any maintenance issues are addressed immediately. I…read morehave recommended this complex to anyone who asks at work.