Stellar customer service from Cody Shaffer today…read more I called the office and had some difficulty getting through/ leaving a message Cody called me right back and we talked for a few minutes. Super happy we made the change to him and highly recommend he and his staff as they certainly know what customer service is today.

A friend and I stopped into a small coffee house on the way out of town. Imagine our surprise when…read moreour order was comped by two friendly industrious women working with State Farm! As a former Marketer I can tell you this was a genius move. As it turns out, we were not from the area...and I already have State Farm... but had the circumstances been different I would have called for a quote as these are the type of people I want handling my business. Thank you again for your kindness and generosity.

Joe Lipchek at Liberty Mutual saved me a ton on my insurance. He is also a great guy who does what…read morehe says he will do and always follows up with me as if I was his only Client. I have referred many people over to him, and they are all very glad! Dave B., Stow

Excellent customer care and was a lot lower from which I was paying! Highly recommend you give…read morethem call for a quote

I've had my personal lines insurance with McManus for 13 years. Ryan can sound abrupt if you don't…read moreknow him, but Amy at the agency is fabulous! She's kind, personable, and extremely responsive and professional.

I worked for an insurance company for years and know how insurance works. This knowledge helps me…read morerealize how well taken care of I am at the McManus Agency. Ryan always asks the right questions to determine what I need in the way of coverage for my home and car. I had an auto claim and it was handled quickly and efficiently with one phone call. My daughter has had an auto claim and was also very pleased with the way it was handled. While I feel it may be prudent to shop around for insurance coverage I'll be staying where I'm very comfortable. John F

Very professional and knowledgeable. Have been using their services for years and am very pleased…read more Very responsive if you have any questions.

I cannot recommend this company. Had an extension and provided docs in early September. A lower…read morelevel employee other than who I submitted everything to worked on them. I provided notes for some local things that were not heeded. They also made a decision without my approval to apply a refund to the next year's taxes instead of having the money refunded now. Took them to task for the poor service, and then they refused to finish the filing wasting over 2 weeks of time with the deadline approaching. I have fired this company and will be taking my business elsewhere. They were told they would have bigger problems over this, which they responded to by threatening to file a police report (a report for what exactly, I don't know). I'm not sure how they treat their other clients, but I had an extremely bad experience.

Adam was informative gracious and professional in answering questions and providing helpful adviceread more

Amazing customer service!! Adam was very helpful and i got my bill paid. I was freaking out because…read morei thought i would have a late payment again but he answered and got the payment through. I'll never have a late payment again , last month was just rough but now i'm all caught up thanks to Adam.

This particular Fidelity branch has amazing employees. I have been to this location a couple of…read moretimes and dealt with three or four different people all have been amazing. I had a unique problem and they were extremely helpful in assisting me on how to figure it all out. They all seem very smart and capable. On a sidenote, they have a great little machine that can make coffee, tea, hot, cocoa, etc. I particularly liked the peppermint tea, which did not have any garbage in it just straight Mintleaf. It makes the weight very enjoyable.

Fidelity Investments needs to do better with their service members. The Army prepared a power of…read moreattorney for my son before his deployment. For some reason, every other banking/financial institution has honored this paperwork. Not Fidelity. And, we didn't know this until AFTER our son was gone and unreachable. It's unacceptable. To make matters worse, their "customer service" is a joke. You can't reach a real person or a person with authority. Again, my son is on deployment. He can't "figure" this out or re-execute a POA to Fidelity's liking. If you are military-friendly, as you claim to be, Fidelity, make this right. You can and should work with the Army or any other branch to make this stressful time of service as seamless as possible. Shame on you, Fidelity. Charles Schwab is looking pretty good right now.

Andy is a great CPA to work with! Very knowledgeable and helpful. I would recommend his services to…read moreanyone.