We had an excellent experience at this Chase Bank and will definitely be returning to this…read morelocation. We called with a question and received outstanding customer service. When we went through the drive-thru, we also had amazing customer service there. Everyone working here is super friendly, extremely helpful, and they work quickly and efficiently. I highly recommend this Chase Bank!

I have banked with them for over 35 years. Wonderful…read morestaff. Very knowledgeable. They always have competitive rates. Renee Zaboura is a kind person that is is always happy to help. I have to say, all the staff members I worked with are fantastic.

I want to compliment an employee at the Strongsville branch, Suzanne Colucci, she was extremely…read moreconfident, professional and personable. She provided excellent service to me in selecting several CDs and has even extended an offer to contact me while I'm out of state on the transfer of a CD that renews on July 6. She was excellent to work with.

Had an issue wherein I had to verify my identity as I had a very active transaction month. I…read morethought this would be a huge hassle and walked into the situation irritated. I walked into the local office for the very first time. I was taken care of promptly and professionally. I left quickly and happy :)

This particular Fidelity branch has amazing employees. I have been to this location a couple of…read moretimes and dealt with three or four different people all have been amazing. I had a unique problem and they were extremely helpful in assisting me on how to figure it all out. They all seem very smart and capable. On a sidenote, they have a great little machine that can make coffee, tea, hot, cocoa, etc. I particularly liked the peppermint tea, which did not have any garbage in it just straight Mintleaf. It makes the weight very enjoyable.

My experience was amazing, the attention to detail was outstanding. I felt as tho all my questions…read morewere answered and I left the conversation with the ultimate feeling of relief. What more could I have asked for? Thank you to your amazing team, keep up the great work and thank you for all that you do!

Liz and the entire team at Lori's office is stellar. She is always incredibly friendly and ready…read moreto jump in and help with anything or give direction to other team members, as needed It is so refreshing to be able to work with an agency on a local level, instead of having to just call an 800 number and not be invested with the person who's on the other line. My entire family is so grateful for the long-standing relationship we've had with the office and are thankful for all of the assistance that they consistently give to my family for generations.

I had a wonderful experience with my refi, everything went smoothly and the help from Erika Hammock…read moreand Melanie Martinez was amazing! they are true professionals and very knowledgeable. I definitely recommend!

The entire process was accomplished quickly, easily and efficiently largely due to the knowledge,…read moreexperience and competence of my loan officer, Mr. Christopher Pfeiffer. He was very capable at explaining the best fit for my needs, the documentary process and all other aspects to bring my loan to completion successfully. An excellent loan officer is a necessity in navigating through the mortgage maze to find the best product and Chris is the best I have worked with and I highly recommend both he and Mutual of Omaha Mortgage.

Stellar customer service from Cody Shaffer today…read more I called the office and had some difficulty getting through/ leaving a message Cody called me right back and we talked for a few minutes. Super happy we made the change to him and highly recommend he and his staff as they certainly know what customer service is today.

A friend and I stopped into a small coffee house on the way out of town. Imagine our surprise when…read moreour order was comped by two friendly industrious women working with State Farm! As a former Marketer I can tell you this was a genius move. As it turns out, we were not from the area...and I already have State Farm... but had the circumstances been different I would have called for a quote as these are the type of people I want handling my business. Thank you again for your kindness and generosity.

I made an appointment here with David W. He is very patient…read moreand helpful. He even offered refreshments. Five stars for David w. 0 stars for H&R hidden pricing and 1 star for management. H&R block is currently running a promotion that is 1/2 off your taxes if you switch to their service. However, if you file 2 at the same time it fails to recognize you as a new customer. After sitting in their office for 3.25 hours the manager told me I suddenly didn't qualify for the promotion, but he would reduce the total of $650 to $550. I told him that I was quoted a different price of $101 each file before we started the process. I'd informed them of what I had to file and that is what I was quoted. He feigned ignorance and said that was the best he could do or I could put one on hold and file one today. I feel for David who spent so much time preparing the files, but not so bad that I will pay $650+tax instead of $202+Tax. H&R Block needs to improve and be more upfront instead of wasting so much of people's time. Now I won't even use their online services because of my experience here today. If you do decide to use their service at this location be aware that their is free parking in the back lot directly behind the building. You can also do drop off service.

I was in and out in an hour. They're always friendly and fast. I have had my taxes done here 3…read moretimes in a row by Bill Brett and he always does an exceptional job. They give you a lot of options for getting your return back and a few options to pay your fees which are lower than most tax spots anyway. I'll be back next year.

Had help from an employee - Josh. Amazing company and a wonderful employee that gave me all the…read moreknowledge and help learning about coverage. Thank you so much