We want to start off by saying that the cleaning was not great. There were many areas that were…read moremissed, even they were obviously visible (please see the photos). What aggravated us were the excuses as to why some of the work was not done properly. Due to that, we have decided to write a review and share our experience. We made a mistake even giving $100 tip. 1. We had to finish their work in the end of the day. The bathroom on our first floor was not cleaned properly. Ivan was in charge of it. The bathroom on our second floor was cleaned by a lady (we do not know her name) who did a better job. There were other clients online that had a same issue with the service provided by Ivan. 2. They are not equipped to clean a garage, yet they accepted it. Of course, then, we had the expectation that they would do a good job. Since it's been accepted, they might as well do it right. Again, Ivan was the one working on the garage. The equipment were not too difficult to clean. Ivan left the shelves and our equipment so dusty, especially the floors (and manager's comment is that they do not clean unfinished floors). Then again, why accepted it if he would not clean the floor. Please see the photos. 3. They arrived late, which support the other negative reviews online. The agreement was 11am. They arrived after 12pm. We had plans that we had to delay. We were notified at 10:29am, only half an hour before the agreed arrival. However, this is not a huge deal to us. But just want to give everyone a heads up that there is a large chance you need to wait. 4. Ivan's "walkthrough" was rushed. We understood that it was late in the afternoon, but the time of the day should not affect the service. I pointed out to him the bathroom on 1st floor, but we felt it was ignored. He was on a rush. Also, it could be a language barrier since he had a difficult time communicating in English. We pointed out the shelves with dusts (please see the photos), and same reaction of not wanting to do it. 5. The manager offered that they would return and clean the untouched areas. It's late in the afternoon, and we had to leave the house. I do not think it is fair to us to wait again. In addition to that, it is not acceptable to send the same staff (Ivan) who did not do a good job. If she offered to send the lady who did a better job, we would have considered. But she kept insisting to send Ivan back, along with the other lady - even we emphasized that we do not want him to return. Please see the photos. I would not recommend their service. We thought we would have a great first impression, however we did not. We are trying to find a good cleaning company since we are new in the area and just recently moved from a different county. Also most especially, we need a consistent one because we are buying another house. We wanted a professional service. Unfortunately, we are disappointed. Update and response to the manager: 1. It is NOT true we are satisfied. Clearly based on our review, we are extremely disappointed. 2. There are no "agreements" discussed prior to the cleaning. They left our curtains, window boarders, mirror behind the bathroom door, master's bedroom side table, toilet bowl of 1st floor bathroom, shelves and multiple areas untouched. 3. There are three residents in the house who witnessed the poor service. Therefore, they have the right to submit their reviews, regardless of the number of point of contacts. 4. Regarding the manager's comment about responding to her prior writing the reviews - we have had multiple conversations via text. Yet, the manager is not listening to our feedback and preference. As mentioned, she kept insisting to send the staff who did a poor job. She should send a different one. She did not grant our request.

I hired Rosie's Cleaning to perform a deep cleaning of a large house…read more I spent almost two hours describing the work and uploading pictures to explain the house adequately to Rosies to ensure they could handle the project. The pictures listed the required cleaning, especially the *chandeliers* - (See the attached DROPBOX link that was provided to Rosie's before she accepted the project). So, I understood when Rosie's raised the hourly rate from $165 to $200 after their review of the work. Only two of the three expected Rosie's employees arrived. I showed the staff the house because their office had not described the anticipated work. They seemed put off and said they had to call the office. Within twenty minutes, the office called me and told me they could not clean the chandeliers. Cleaning the chandeliers was a required item agreed to before the scheduled cleaning. if Rosie's couldn't provide this type of cleaning, that was understandable, but I required a company to clean the chandeliers. When I explained the pre-condition of the job, Rosie's agreed they would be able to clean the chandeliers. I explained the work required in detail and provided pictures to Rosie's before them accepting the job. WHY AGREE TO CLEAN THE CHANDELIERS IF YOUR COMPANY IS NOT EQUIPPED TO PERFORM THE TASK? As seen in the pictures and attached text messages, the Chandeliers were described in detail and discussed in voice calls, photos, and emails. https://www.dropbox.com/home/132%20Liberty%20Corner%20Road

We had such a great experience with ProClean 360! The deep clean made a huge difference in our…read morehome. Everything felt fresh and spotless and they paid attention to all the little details that I would always miss. The kitchen and bathrooms especially looked amazing. Really happy with the service and will definitely be using them again!

I had a great experience with Reina's Cleaning Service! They arrived right on time, communicated…read moreclearly throughout the process, and were incredibly respectful of my space. My apartment truly got the care and attention it needed -- everything looks and feels refreshed. They were also so kind and friendly with my cat, which I really appreciated. The service was quick, efficient, and very affordable. I would absolutely use them again. Thank you, Reina

I hired Reina's Cleaning for an apartment move out cleaning in Parsippany. We agreed on a date and…read moretime a month before the move. When I reached out to confirm the date/time a few days before the appointment, we did have to move it back a couple hours due to another appointment they had scheduled at the same time. The two cleaners arrived 10 minutes early and started getting to work. They finished in 2 hours and the placed looked really good. (I have a cat that sheds a lot creating dust bunnies but you couldn't even tell she had lived in the place.) I talked to one of the maintenance workers a couple days later and he even commented how clean the apartment looked.

Horrible experience and if i am able to leave 0 stars I would! The first time she came she was rude…read moreto my daughter who was asking if she can give her a minute to get me. Unprofessional!!! Calls and texts at the oddest times. Always trying to change the schedule and then cancels last minute. If you confirm she just doesn't show. Do not use this cleaning service. Does not move anything and will rush through your house. If you know someone else's house she cleans she will gossip about how dirty you are. Very rude. unprofessional and doesn't even clean well. She will tell you what you want to hear the first time and then watch what happens. Autumn

Diane is very thorough and never leaves any spot untouched. She will even get under your couch…read morecushions! Diane is always very punctual on the days she comes to clean. I highly recommend her services!!

I recently used Brilliant Solution for power washing my deck. It was an absolute pleasure to deal…read morewith this company. Kyle, Dawn and the entire team was phenomenal from the estimate to the actual work being completed. They were friendly, informative, responsive, helpful and reasonably priced. I could not have asked for a better experience. I highly recommend them and will certainly be using them in the future.

Every couple of years, my wife and I have been getting our house, our garage and rear deck cleaned…read moreand power washed. We have a Trex deck, and it Has to be done properly as to not damage the surface. Brilliant solutions has a great soap and rinsing procedure that gets a clean without damage to any surface! You can go on their website. Make an appointment for someone to come out and promptly look at your property. Then you return to the website, choose which services you want with the prices plainly stated. It's quick and easy, and they are in and out of here in less than a day. It's probably the fastest way to add curb appeal to your home. This is one company that will under promise and over deliver every time! You're always pleasantly surprised when dealing with A Brilliant Solution's.

Billed me over twice what they quoted for no extra services. They said they were there 4 hrs; they…read morewere there 2.2 hrs. My cameras time stamped. The condo was cleaned, nothing special. I don't recommend this company.

I've been a customer of Total Home Cleaning for over 3 years with the same cleaning team #1 for the…read morefull time. Aury and Miriam provide a thorough and consistent cleaning that restores peace in our home. I never have to concern myself with assessing their work or providing feedback. They take good care of our home and our family.

Front the first day they came and cleaned the house I noticed the difference between them and other…read morecleaning companies. I highly recommend them

I was looking for move out cleaning service and one of my friend referred to Eliana. The team did a…read moresplendid job in cleaning the apartment. Further, Eliana and team were very accommodative as I changed the scheduled date of service a few times. Thanks Eliana and team for providing great value.

G&L Cleaning recently did a deep clean in my home and I am completely satisfied. They did a…read morefantastic job! Neyba responded quickly to my inquiry, came for an assessment of my home and gave me a very fair quote for a deep clean and twice a month cleaning. I have hired other cleaning services, and G&L Cleaning is by far the best. I HIGHLY recommend!!

i used G&L when i was putting my house on the market and they did an amazing job - my oven and…read morerefrigerator looked brand new. everything was spotless- they went way beyond my expectations- i've since hired them to clean my new house and they do a wonderful job for a reasonable price. Gabriel is a joy to work with and holds himself and his team to the highest standards. highly recommend!