I had several orders for 3 different organizations. One of the 3 orders went without a hitch…read more However the other two became a nightmare. I made clear what changes needed to be made and that there was a timing issue. I even agreed to pay the cost of fixing their mistake but it had to be done asap. I called back a week later to check on the progress and they didn't even start my order! Save you time, money and aggravation and go someplace else. I argued with Paul, the owner to get my deposit back and he refused. I told him I was going to file a civil suit against his business. He laughed and said that I wouldn't waste my time with court as most busy people wouldn't waste their time. Obviously he's done this before. Take you business elsewhere.

Misprinted paperwork we ordered, didn't want to fix it. Papers came with printing missing and…read morecrumpled. Finally offered to reprint, and two weeks later gave us back the same misprinted product and told us that was the best they would do. Also offered no discount or anything seeing as 20% of our order was useless. Avoid at all costs!

Gary was very professional, courteous and helpful. He presented several alternatives which were all…read morevery helpful! Great employee! Need more invaluable associates like Gary! Thank you Gary for being so efficient! Gary was very professional, courteous and helpful. He presented several alternatives which were all very helpful! Great employee! Need more invaluable associates like Gary! Thank you Gary for being so efficient! Gary was very professional, courteous and helpful. He presented several alternatives which were all very helpful! Great employee! Need more invaluable associates like Gary! Thank you Gary for being so efficient! Gary was very professional, courteous and helpful. He presented several alternatives which were all very helpful! Great employee! Need more invaluable associates like Gary! Thank you Gary for being so efficient! Gary was very professional, courteous and helpful. He presented several alternatives which were all very helpful! Great employee! Need more invaluable associates like Gary! Thank you Gary for being so efficient!

The manager is sooo nasty and very condescending. She will do anything to get whatever money she…read morecan outnof the customer. She will even cheat the customer to make money for the company. She has no knowledge of print production at all. Go anywhere else than here!!!!

I had a hand designed logo that I wanted to incorporate on some hoodies but I didn't know where to…read morestart. I had heard of FC Enterprises so I decided to give them a shot. Deborah and Sue were amazing they took my idea and really helped it become a reality. They suggested colors, placement, materials, and so much more that I would have never even thought about. The shirts, hoodies, and baseball tees are now about 9 months and have been washed multiple times and still look amazing! They also have a number of promotional item options that I plan on using as well. Thank you for your help. I will definitely be back

You are a lifesaver!!! Thank you, for the amazing t-shirts!! I just had to let you know how pleased…read moreeveryone was with the shirts for the bachelorette party. You saved the day and made the bachelorette weekend! I highly recommend Fresh Concepts Enterprises. The morning I was leaving for a bachelorette party I found out the person I originally hired to make shirts for this special weekend fell through and didn't do anything. I was scrambling to find someone last minute because I had 17 plain t-shirts that needed something on it. I did a search on google and came across Fresh Concepts Enterprises. I called told them what happened and the predicament I was in. They said they would call me back after they check if they could have them done that day. I received a call back that overjoyed me! They said they would do them because this is a special weekend for the bride. So amazing!! I was leaving that morning for Lake Geneva and was trying to find someone to pick up the shirts. The receptionist mentioned one of the ladies lived in Williams Bay. I cannot tell you how kind and helpful everyone was when I arrived. I was introduced to Deb when I got there she was a sweetie. I showed her a picture of what I wanted on the shirt, and she already had it because she did that print recently. What took my breath away was Deb offered to bring the shirts with her that night since she was already going to be in Lake Geneva. WOW!! It was a coincidence that everything was falling in place like it was meant to be. I called Deb later that night when we were on our way to dinner, and she came to the restaurant five minutes later to drop off the shirts. We were all blown away by Fresh Concepts Enterprises and Debs exceptional customer service. The shirts were amazing and the brides was spectacular (Loved the Lime Green Glitter vinyl). Thank you again from the bottom of all of our hearts for going above and beyond to help make this weekend a memorable one!

Horrible experience from day one to final product. An…read moreabsolute disgrace of business deceit, poor workmanship and ridiculous communication. Not sure how they are in business?

The shirts turned out great and in a timely manner at a reasonable price. They are very friendly as…read morewell. I will definitely go back if I need any new shirts made.

Fantastic customer service-THANK YOU Marshall (Mars)...he was kind and patient and helped me take…read morecare of an issue with printing. Wonderful employee!

The manager is attentive and responsive. The TSA pre-check doesn't know how to manage their time or…read moreappointments. They had back to back appointments and even knowing that they took their 920 appointment WHO the employee shared arrived incredibly late pushing back all their appointments. My appointment, which I rushed to arrive on time for was at 9:40. It is 10:05 and I'm still waiting. This is absolutely unacceptable.

Made everything easy and were very professional. During this time we need help and the funeral home…read morestepped up and helped. So grateful

I've officiated many funerals AT Beidelman-Kunsch but I had never used their services for a family…read moremember before this past weekend. From start to finish, Ron Kurza exceeded my expectations with his presence, kindness, ease, and attention to details. Ron was fantastic as always and has become such a friend to me and now also to my family. When you are in need of excellent funeral planning and services, go to Beidelman-Kunsch in Naperville. They'll be just what you need.

Convenient, speedy & professional service! I don't come in often, maybe every few months, but when…read moreI do I am very impressed by the excellent customer service! I usually ship packages but sometimes have items boxed for shipping as well. The staff is always very knowledgeable & I am in and out in just a few minutes. This location is one of the busiest in IL and I'm glad that they will be staying in the area. In a few months they will be moving across the street soon to the Jewel Osco mini mall. Only a few small steps away. Yes there are plenty of other shipping locations in the area, but they have earned my business! I will be back soon!

Extremely incompetent. Tried to return a package at this store and they sent it back to my house…read moretwice. Unfortunately I was away on business the second time and I couldn't get it back to UPS to reship it to the seller before the return window expired. I lost $350 and they took no accountability. They tried to blame my daughter for their mistake saying she used a kiosk, My daughter said the kiosk was broken and a short white girl with glasses affixed the label and taped the package. This is completely unacceptable. Go to the Eola store instead, I will continue to leave bad reviews and never use this store again unless they make this right.

I have worked with Print Market Direct for over eight years and I keep coming back. Jason is…read moreamazingly creative, professional. and exceptional in his communication skills. He created my logo for me which over the years has earned many many compliments. He has also created many print pieces. Jason is always so upbeat and great to work with. I won't go to anyone else...oh, I almost forgot, his pricing is impossible to beat! If you need print work, don't even THINK of going to someone else! (I know incredible reviews like this sound as if they were faked or perhaps asked for by the owner--but this review is the real deal--just like Jason.)

From the owner: Printing, graphic design and web design.read more