I love this place. Every time I need to fax anything to the government this is the place for me to…read moredo it. Returning phones and tv equipment they will do it for me and even box it. The guys have been working here for a long time so when I need their help they are there for me. Sometimes the fax does not go through they make sure am not charged u til it does. Very convenient little store

This is the only UPS store I will go to! Tyler is absolutely amazing! He's always so friendly! I…read moreneeded help printing labels for my wedding invitations and I need some other things printed for the wedding and he did an awesome job and got it done super fast! Thank you again Tyler!!

Everyone should support this amazing small business! The owner always has a smile and is the best…read moreat what he does. He also clearly takes pride in his work.

I have used Pack & Mail on numerous occasions .. Andy the owner is personable and professional…read more They can do everything there that UPS or FEdEx stores can do .. plus they have a Notary on site .. easy to locate in the strip mall at Schick and Springfield. Reasonably priced as far as services offered and products available for purchase.definitely would recommend.

Went here to use dryers, since my dryer was broken. Incredible place, super nice and very helpful…read morestaff! Clean areas with many washers and dryers! Drying down in approximatley 20 minutes. Would highly recommend Wash Smart Laurdry in West Chicago!

I liked how quiet this place was, not a ton of people were there which surprised me because it's a…read morereally clean facility with all different sized washers and dryers

Fast and efficient. Been in twice now to ship packages and both times I was in and out within 5…read moreminutes.

I used to go to this store almost daily when I worked on that side of town, and always received…read moregood service. Yesterday I went to return something and the young lady behind the counter looked at me and said nothing. We had two Amazon items to return and she was no help whatsoever. She told us they had to be boxed together and offered no solution. Then she just walked away from the counter. Someone who SEEMED to be her manager was behind her and said nothing. Never never will I return here.

The workers at this place are consistently rude and will help you as little as possible. Never…read morefriendly nor go the extra mile at all to help out customers.

If you don't ask and attention, they will charge non scented, service is slowly, take too long ,…read morenot happy and welcome when people bring returned stuffs I should reed review before I come here

Horrible service from male clerk during daytime, pretty sure he's the owner…read more... I thought the first time he was having a bad day but going there three more times I believe it's not just a bad day. 1-He has no customer service skills at all. 2- Horrible attitude when mailing services needed. 3- He acts like he's doing you a favor when returning Amazon items or he is bothered by having to help. The convenience factor is nice but being treated horribly is the reason we will not return. I really don't give him 1 star but with that said the other clerk a female is worth five stars.

Just left 6/4/25 3:20 very rude employee working with 1 person all his focus on one person on a…read moreself service machine while 3 people in line. He did not for a second acknowledge us at all. 3vs1? I'd say help the 3 get their mailings out then help the helpless person. When I asked him how long it would be he said SO RUDELY you help her and I'll take care of the line. I walked out. I've come here for yrs never a problem fast attentive service. That attendant with a beard was so grossly unprofessional and rude. Yes I asked nicely a valid question.

After this business was sold, dealing with them was a disaster: unmet deadlines, bad attitude,…read moreunreasonable requests -- all after I had been a 20-year customer. Apple Graphics in Batavia much much better. My new go-to printer.

Our company has worked with Steve for anything we needed printed that needed to look good. They've…read moredone everything from our marketing material to our service work orders. They've always worked quickly and it has always looked way more professional than anything we've run off on our printer.