It takes a lot for me to review places on yelp, but I felt inclined to do this upon move-out. Let…read moreme preface this review by saying the leasing staff I've met have been great, so that's not an issue here. The issue is at a higher level with whoever does move-out inspections and places charges on your account. TAKE PHOTOS AND VIDEOS OF LITERALLY EVERY INCH OF YOUR APARTMENT FOR THE MOVE-IN INSPECTION. You WILL get charged for damages that were already documented on your move-in inspection along with cleaning charges that you're not able to dispute at all, even if you left the place spotless. They certainly don't use those cleaning charges to CLEAN, because the place was a mess when I moved in. I believe they charge you for damages that were there upon move-in because they are hoping we just roll over and pay for it. They know how much time and energy it takes to dispute charges and are hoping we won't even try. I'm hoping 1 of 2 things happens to this apartment complex: 1: You actually compare the move-in and out inspections, making for correct charges upon move-out. Also, you need to start putting specific $ amounts next to each SPECIFIC thing you're charging for. Don't just a put a $130 charge for "damages"; tell me what each dollar is being used to pay for. Do the same for cleaning, because I don't understand how I'm getting charged $100 in cleaning fees for a spotless apartment, and no, the cleaning needed was not obvious on my move-out inspection with those photos. I was also charged $25 for leaving a bottle of bleach and fabuloso; go ahead and take those free supplies for the office. That's just straight greed right there. 2: University of Arkansas students boycott the complex because they'd rather cozy up with homeless people on the Fayetteville street corners. Then there will never again be ridiculous move-out charges. Honorable Mention: The electrical service company they've partnered with doesn't provide itemized bills, so you have no idea why you're getting charged any specific $ amount each month. Am I using the A/C too much? Have the lights been on too often? Is the washer/dryer being overly used? Great news, you'll never know. I was charged $120 for electric on the last month of my lease BEFORE the month even began; I was gone for a week during that time, and had unplugged and turned off everything in the apartment. This was also $30 more than my usual bill; this made me happy. Thanks for reading.

If I could give no stars I would…read more First off they do not honor their own lease agreements and try to take advantage of students. Recently a water pipe broke and destroyed my apartment and personal property and they did little to nothing to amend the issue. I was moved into a "new" apartment that was filthy and unsanitary to the upmost degree. The staff has been extremely unprofessional and lazy during the whole process and it took 3 days to even get in touch with a property manager. SAVE YOURSELF, find somewhere else to live!!!

I called to install a handrail at my mother's house along with some small items. He came over in…read morejust twenty minutes to take a look at my projects. He then sourced the handrail on his own and everything was complete two days later. Excellent service.

The Right Way is the right name for this company! We have had Kail build a big, wooden gate, a…read morestorage building, powerwash and stain the privacy fence, landscaping, light replacements and general "haul off" of junk. wow!!!!!! New place! They do great work!

Just not happy with the way they do business. We had an issue with them and they could never get it…read moreresolved. This place is ran by children. They are charging a cleaning fee and the pictures are not even the apartment we leased. We are working with other parents and the Better Business Bureau for the bogus charges that they apply to everyone moving out. Ive tried speaking with you multiple times. This is the worst experience I've ever had with a business.

I actually didn't mind living here because the location was close to Dickson and walking distance…read morefrom class. I also found the maintenance people to be great and come very quickly. I lived in the middle so I didn't have trash smelling problems or worries about intruders. It was just as nice as any of my other college apartments but had a few flaws. There is really no guest parking nearby and I constantly had people park in my spot so I had no where to go. There has been a puddle of throw up in the parking garage for like 6 months now and no one has cleaned it up. The walk from your car to your apartment is also incredibly far (like up a set of stairs, over a walkway and down some stairs). I didn't find most of it to be worse than my previous apartments but the vomit in the garage is just disgusting.

Atmosphere is by far the best apartment in Fayetteville. Although the prices are a tad higher than…read moreapartments surrounding, you defeneilty get your moneys worth. The staff is super friendly and will make you feel at home. It is walking distance from campus, and had many benefits such as a pool, balconies in almost every room, fun activities such as painting canvases and seculants, free food throughout the year and A beautiful pool. A lot of people I know lived in cardinal (the Apartment next door) and are not signing their lease for a second year because they did not like it. It's extremely convenient and close to campus, the staff is extraordinary and will make you feel at home, and there are lots of ways to get involved. One of my favorite things that they put on is a pool party in the beginning of the semester and they have s'mores almost every night. Also if you resign you get free parking, so that's a plus!!! In relation to the room itself, my room is very big and I have more than enough space. The showers are a great size and the closet can fit all of my shoes and clothes and needs. Each apartment comes fully furnished including a good sized tv, couches, tables, stools and drawers for clothes. This is literally the best place to live!!!!

Living here has been a great lesson in how many amenities an apartment complex can remove while…read morestill charging full price. I've lived here for two years, and throughout that entire time management has never been helpful, accommodating, or genuinely concerned about residents. Things became even worse after I got a dog. For a property that claims to be pet friendly, they've made it incredibly difficult for pet owners while continuing to charge the extra fees that come with having one. The biggest issue is that none of these major renovations or removals were communicated properly to residents already living here. One day the dog park was gone with no replacement area for pets, balconies became unusable while residents still continued paying balcony/patio fees, and the pool conveniently disappeared right before summer all with zero reimbursement, rent adjustment, or actual concern for the people paying to live here. It feels less like a community and more like a social experiment to see how little management can provide while still collecting rent on time every month. And if you think management or maintenance will help when serious issues happen, think again. My AC has now been broken for over a week during summer heat. I was told it qualified as an "emergency," yet somehow there's still no temporary window unit, no urgency, and barely any communication unless I repeatedly follow up myself. Meanwhile, I've had to board my dog elsewhere at $60 a night out of my own pocket because the apartment has become unbearable to stay in. The management team is easily the worst part of living here. They are dismissive, unorganized, and seem completely uninterested in residents once the lease is signed. Maintenance requests drag on forever, communication is terrible, and every issue somehow becomes the resident's problem instead of theirs. They advertise "luxury living," but the actual experience is closer to paying premium prices for constant inconvenience and stress. I genuinely would not recommend this complex to anyone. Save yourself the frustration, money, and headaches and lease literally anywhere else. At this point, the way this property is operated is so careless and poorly managed that it honestly feels like the place should be shut down until they figure out how to properly treat the people living here. The model apartment and leasing tour deserve an Oscar for best fictional performance.

I enjoyed my time at the cardinal having your own parking. Garage is nice and your own room and…read moreyour own bathroom is pretty cool too.

I am very disappointed with the experience of living at this apartment. I should have seen it…read morecoming but it has been worse then I ever could have possibly imagined. I share a unit with 3 others and I have not had access to our balcony for most of the time we have been here since they have been locked since October and are still locked with no timeline on when they will be unlocked. One of the biggest issues I have with this is they have not been transparent at all with why the balconies are locked, and have not issued any kind of refund for not being able to use them. Every time I have had a problem and I bring it up with Cody, the person who manages this property, he just blames it on corporate and it is basically a dead end. Another major complaint is when I moved in the room was trashed and it looked like no one had even cleaned it at all despite them saying the rooms had to be cleaned before move in. Lastly, almost every month I'm charged with mysterious charges on my account and once when I asked one of the workers why that always happened they told me it was for "accounting purposes", which seems a bit sketchy to me. I'm am sure there is many more sketchy stuff that goes on with the management of this apartment, but this was only a few of my complaints. I could not even recommend this apartment complex to my greatest enemy.

Great place to live. The maintenance is fast and is easy to fill out love the area and the trails…read morethat you can walk on. Rooms are great and is overall a good place to live.

Lived here for 3 years and the staff is very friendly, location is great, and rent is better than…read moreother places

BEAUTIFUL, SPACIOUS, AMAZING STAFF…read more I was greeted with the utmost kindness. Calah and Christina are so professional and really go out of their way to help everyone who walks through the door.

I recently toured this property with my daughter. I've been by it several times in the last few…read moreyears and I was impressed by its appearance, especially at night. The lighting was plenty sufficient for a father to feel safe for his college age daughter to live there. The units had a lot more space than I would have envisioned in a newer property. Unlike other student housing I've seen, each room, bathroom & closet space seems to be very similar in size. You don't get that Master/guest room feeling. If you have a child attending the U of A, I highly recommend it!

After moving from a dorm to a place to a more independent living, college town gave me what I…read moreneeded. They are very good at providing good service about maintenance requests. We have flooded a few times in our house, and each time they have came with fans. However, they never followed up with fixing the pipes and making them insulated. We won't be living in the same place next year, but we will still be in college town (just a smaller one). I have loved the amenities as well as the quick trash pickups. I also love the parking and am really glad there is enough space for everyone. For people who ride the bus, it's close to lot 500, so it is an easy walk. I love where it's located as well- close to a trail so people with dogs or people just want to take a nice stroll, can do so without having to drive! Definitely recommend college town to my friends.

Honestly, this apartment is fantastic if you are a student at the University of Arkansas. Across…read morethe street is a bus stop that takes you directly to campus! The apartments are of great quality for what you are paying, but some of the amenities aren't the best. The gym is outdated, and the equipment is falling apart, and I've never seen the pool at 100% Great for the price though!

DO NOT LIVE HERE! To begin, the rent is atrocious considering the tiny, dirty, stinky apartment you…read morewill be moving into. My apartment was in shambles when I moved in (paint everywhere, black mold, our appliances didn't work, every surface was disgusting, I could go on). Recently my back windshield was busted in the parking garage, and according to Fayetteville PD, there are many car break-ins here. Also according to FPD, despite numerous requests to install cameras in the parking garage, the Younion has failed to do so. While the staff is kinda nice, they are majorly incompetent. The leasing office has lost multiple of my and my roommates packages, and the most common response to a question is "uhhh, I don't know".

Hayden in the leasing office has superior customer service-he helped with the confusion of the…read morelease process to our freshmen! Earlier in the week he gave us a tour of the property-he explained the whole process with parking & utilities! if you're looking for an apartment next fall 2023 in Fayetteville near U of a campus go ask for Hayden-you can't go wrong!

The Retreat in Fayetteville is a great place -- clean, well-kept, and run by people who clearly…read morecare. The grounds and amenities are always in good shape, and there's a comfortable, welcoming vibe throughout the property. It's easy to see why it's one of the best student housing spots in town.

I have lived at the retreat for 2 years. I am on my 3rd apartment in 2 years. The management here…read moreat the retreat is nothing short of awful. I have had two separate apartments flood and the third apartment had someone drive into my bedroom wall and then a month later get broken into. After the apartment floods they put multiple industrial sized fans in the apartment causing the apartment to be unlivable while they are on. Despite the inconvenience the retreat adds the additional electricity cost for the fans to your electricity bill. Management has done virtually nothing to remedy these issues. On top of that DO NOT GET SURFACE PARKING. More likely than not they will assign you a parking spot no where near your actual apartment. I would not recommend the retreat to ANYONE.