I have lived at Erie Station Village for almost 3 years now and I cannot say enough about how…read morePhenomenal Renee the Rental Office Manager is and also Carrie who is I believe the Assistant Director of Maintenance. They have both helped me out whenever I needed anything and they're response is always very quick. Also, within the numerous conversations I have had with them, I can say that they're just overall great people. Because of these things, I am planning on staying here for as long as they'll have me. I also want to say that the maintenance team (Lester, Scott, Gary) have been extremely accommodating and professional when they come to fix any issues, which I am very appreciative for. Overall I can say that the teams that the have here at Erie Station Village are great and I plan on planting my flag here for a long time.

I have a 2 bedroom on the bottom floor and been here for three years. Neighbors are friendly and…read morevery respectful of noise level. Apartment is so spacious, high ceilings, laundry in apartment makes things so convenient. The office staff are so professional and friendly! The only downfall I have is not having assigned parking, had to call and complain about not having a spot. Staff always takes care of it. Also I miss the old maintenance staff, new guy has hit the mailbox and trash room with the snow plow and doesn't seem to care. He's not very professional, he needs to move on!

I've been living at West Town for several years and I would not recommend it…read more In winter I am freezing in my apartment because there are no heat ducts in the kitchen, hall or bathroom. I run up my electric bill by using space heaters. In summer the halls are dreadfully hot and my apartment only has one small wall opening in the living room for an a/c unit. There is no opening to allow for one in the bedroom so it is always hot. When the snow arrives my sleep is interrupted by their snowplow contractor arriving between 4-5:00 a.m. It takes him 30-45 minutes to do the job and he drops the plow constantly. By the time he is finished there is no going back to sleep. Disturbing a senior community at that hour is horrible. Yes, it is over 55 years and low income but that does not mean that children can't live here. Only 1 person on the lease has to be 55 and you can bring children so noise has been, and can be an issue. There is no security system in place despite thefts from the public areas and from the shelves in the hall next to apartment doors. There is a Complaint Form one can use. Fill it out and receive a memo saying someone will get back to you but they don't. My kitchen stove top is unsafe as the burners are so bent that pans can slip right off. Others tell me they have the same problem. The staff here is minimal and barely able to keep up with cleaning the public areas and vacuuming. Ongoing activities in this senior community organized by West Town Village--none.

As my wife and I are getting on in years, we decided to sell the house we lived in for the past 20…read moreyears. We were looking for an apartment in the Chili area, because of familiarity and access. Just about anything we want or need is close at hand. After looking at several apartments, we decided that the Blueberry Hill complex best suited our needs. Now this is a pretty popular complex. They offer all the usual amenities such as a pool and a newly added exercise room with all new equipment. The grounds are nicely kept, as are the apartments. We were lucky enough to be accepted for a nice two bedroom, two bath unit. Everything is on one level, making life easier without having to climb stairs. Our apartment is spacious enough for entertaining and we have a nice patio for warmer weather. Pets are welcome, with a fee. Any maintenance issues are attended to promptly. All of the staff have been pleasant and polite. The streets and parking lots are kept clear and safe in the Winter time. I've usually enjoyed apartment life and Blueberry Hill is no exception. Part of apartment living involves getting along with your neighbors. We're lucky to have a diverse group of people and children. So far, we like them all. Don't forget, if there is something you don't like, discuss it calmly and act like adults, and things can be worked out. I highly recommend the Blueberry Hill complex. Rents are reasonable and storage units are available, at extra cost. We've enjoyed our first year at Blueberry Hill and we recommend it if you're looking for an apartment. Now get out there and check out you new home.

Blueberry hill apartments is a great place to live. The number one thing I like about this property…read moreis that it's pet friendly. My wife and I searched all over town to find a place that accepts pets and is still affordable. They also have lots of amenities such as the heated pool, working gas fireplace in each apartment, new appliances etc. The property does not have a gym but there is gym in walking distance for $25 a month. There use to be free wifi but they are canceling it next month. I suggest getting frontier or timewarner. Because there are so many people here the internet gets slow at times. Parking is getting a little crowded but they are accommodating. This place is well kept.

New tenant. I looked at a lot of apartments both downtown…read moreand in Henrietta/Brighton east side. Many looked great in pictures but fell way short in person. Generally one sniff and I'm out. The separate entrances and huge closets for a 2-bed under 2K were what sold me. Added a garage for $100. Pool, sauna and gym on site - have yet to use. Staff are very professional and took care of some issues I noticed right away. The only downsides are the typical things you have to ignore/deal with re other tenants who do not take care.

They want 3 times the rent in monthly income?? The process for application is utterly ridiculous…read more They held onto our application for a horribly long time, only to deny us a few days before move in, leaving us stranded with no place to go. I've had to couch hop ever since this incident. They ruined my life.

Don't rent from this complex Floors uneven, dishwasher…read moredoesn't work, windows foggy, just overall needing an update.

My son lived in Riverton Knolls Apartments for the last almost 2 years. The management was amazing…read moreand the townhouse was perfect for 2 students and my son's dogs. Becky and Jenna were always super nice, prompt, professional and organized. They solved everything and anything that needed done. The Maintenance team was prompt to respond and quickly fixed anything that required attention. I feel very lucky to have found such a great place for my son to live. The property is like living in a park with nice walking trails, the dog park and lots of green grass. A rare find in the Rochester area.

I have lived in the same apartment for several years now. The apartment itself has been great. The…read morespace was in excellent condition when we moved in and maintenance for physical repairs on/in the apartment has been prompt. The community and amenities on the whole are excellent, and at $1390 for a 2-bedroom apartment the rent is no more absurd than it is everywhere nowadays. The process to actually get a lease was very taxing due to the income/credit/age restrictions, but once we moved in we've had no problems on that front. Where I have had problems is with maintenance responses to things like noise complaints. I've submitted multiple complaints due to neighbors playing loud music at unreasonable hours and every single time the maintenance person brushes it off. Our neighbors in an adjacent unit played the TV in their bedroom so loudly I couldn't sleep. Called maintenance when nobody responded to my knocking on the neighbor's door. Maintenance response? "That's not enough to qualify as a noise complaint. It has to be, like, shaking the walls loud. Muffled sounds are just part of apartment living." Our lease EXPLICITLY prohibits noise being played loud enough that people in adjacent units or the hallway can hear it between 10pm and 8am. Yet maintenance says "sorry, I can't do anything about that." So don't expect any support for noise complaints, and don't pay too much attention to all the specific addendums to the lease, because Rustic Village doesn't lift a finger to enforce them. Living here was great until it became clear that our landlords didn't really care about our experiences in the community as tenants, and maintenance is not reliable for support that is not for something physically broken or dysfunctional. I'm hoping to move in the near future to be in a better environment.

I've lived contentdly in Rustic Village for probably twelve years and more, and I'm still happy…read morewith my choice. Among the usual amenities of appealing outdoor landscaping (including mature trees like oak, willow and more), and careful construction, it includes well-thought-out apartment layouts, good kitchen amenities, and things like easy-to-navigate stairs and built-in wooden storage cabinets in kitchen and bathroom--plus a storage area downstairs.

They lie about the prices and availability. They lie about communication and never call or email…read moreyou back. They lie about the pricing and it's actually expensive as if you are in Manhattan NY. It's not all of that for that place. They ain't never got to worry about me

Hi my name is herminio . I've been living in stonewood village apartments for 15 years and I would…read moreto start off by saying that through my experience I would like to say stonewood village apartment is a good place with a great safe environment to raise my children . I like the diversity of the place and it gave me an opportunity to meet different people of different cultures around the world . It makes you feel right here at home . The administrator by the name of Donna Hughes is a very kind hearted and treats you very well and makes sure that your living situation is right safe and comfortable as possible . The property is well maintained and taken care off . The office always follows up with you . When anything needs fixing it's fixed less than 24 hours that it was requested . The school district is the best in the region .

Park Point is extremely overpriced for what you receive. The buildings are poorly maintained and…read morewhen you try and get something fixed, you are sent to a student run office. i feel sorry for the students. the owners need to buck up and hire seasoned repair people who have worked in their field for several years and who know what they are doing. The quality of workmanship is extremely poor in everything they do. The buildings are also poorly insulated making them cold. Management does not care because the students pay the utility bills and if the bills are high, it does not affect management. Park Point is just a huge Cash Register for the owners and they could care less about the students. it's unfortunate that they are allowed to rent to RIT students, they deserve better. It seems like people are starting to get the message because Park Point has a high vacancy rate. Students are voting with their feet and choosing to rent elsewhere.

This place is awful. Extremely overpriced for what you get and honestly a disappointment. I went…read more5 days with a door that didn't lock which is a security threat before management decided it wanted to do something about it. On top of the 900 dollars a month you are guaranteed at least 50 bucks extra per month in hidden fees and allowances that did not get exceeded but we still get charged for. Highly recommend for anyone who feels RIT isn't enough stress as is and needs some more in their life. Would put zero starts if it was an option. Steer clear!!