I usually don't write reviews. I been coming here for 2 years now, always give them $10 or $20 tips…read morefor a $55 1hr massage. This time when the lady was giving me the massage, she was using her phone the whole time. Witch it wasn't Pleasant b/c while she was massaging my back with one hand she was using the other one to text, she also stop a few time to text witch she used my massage time. When she finish I go out and give her $5 tips she tells me I missing $5 more. Then I told her the she was on her phone the whole time and she told me " YES I WAS AND DONT COME HERE NEVER AGAIN!". I can't believe this really happened this is very bad customer service and bad communication. All she needed was to apologize and make any excuse about her using her phone. being very Rude Telling me to not come back wasn't the way to speak to me especially when I been there many times and recommend many people. They literally just lost 5 people of my.

Made an appointment for 30 minutes massage at 11:30 am and when I showed up, I was greeted by this…read morerude old lady (who was constantly on her headphones) who was completely confused and was like, "why are you here"...umm because I called and made an appointment. Fine, after some clarification, I paid her and she walked me to the room; I passed these transparent curtains where you can see other customers (not cool). I started to tell her my chest and shoulder were sore and I need work on it. Immediately the rudeness continued and as she said "no, I am not working on that, back only." I asked "why? I paid for 30 minutes and I want work on my chest and shoulders." She started arguing and brought out another rude old lady. They both started going off and giving me the worst customer experience. My body was sore and now they killed the relaxing/therapuetic mood I was looking for. I asked for my money back and left. For a small business at a time like this, you'd think they'd value the customer but clearly not. Maybe they have enough revenue coming in elsewhere but they aren't earning it with customer service. Can't comment on the massage skills but terrible customer service.

I went for a one hour massage and I didn't have any appointments so I just walked in. I recommend…read moreto call before but is also really hard to communicate with the girls cus of the language barrier, if you don't care shouldn't be a problem. About the massage, it was good (7/10), helped me with my back and neck pain a little bit for sure.

They are following covid precautions, so I felt safe and the masseuse Cindy really did give a good…read moremassage. I left with way less shoulder and neck pain. Unfortunately, she also answered the phone while giving me a massage and towards the end she was texting with one hand and massaging me with the other. I have never had someone do that when you are paying for a massage. Extremely unprofessional, will not be returning.

This is not just a relaxing massage, but an excellent therapeutic massage. Having had two massages…read morewith Seji, I can recommend her without hesitation. Having a muscle pull, she was able to truly provide relief. I have had many massages at many places at different prices, and this is one of the best at one of the most reasonable prices. The office itself shares space with both a doctor's and lawyer's office, but the massage rooms themselves are nicely appointed, quiet and have soft, pleasant, relaxing music. You can make appointments online, they text message, and they send emails, so it is easy to communicate with them. And they have an introductory rate for your first massage.

I bought a coupon from Groupon and I went to this spa for an appointment, yet nobody was there. It…read morewas closed. I found another lady waiting for her appointment. The waiting room was shared with different offices, so I could hear from the next door that this happens quite often. I waited there for half an hour, but nobody showed up and I was very upset. So, I called this spa later that afternoon. A lady answered the phone but didn't apologize for what happened. The worse thing was that she just told me to get a refund. Surprisingly enough, that was not the end of the story. After I found out that I cannot get a refund, I called the spa again to ask if there is any way that I can get a refund or use my coupon. But, she didn't even bother listening to what I said, just yelled at me and hung up the phone! I NEVER had this experience before!!!!!!!!!!!!!! I mean, nobody was this rude in my life. I still cannot believe what happened. I am not sure if she had a bad day, but you cannot treat other people this way. Now I wasted my money just to get yelled at by a total stranger. Unbelievable.

This was the first time I had a massage ever. I have nothing to compare it to (I figure people…read moreshould know that to be fair.) Pros: The person who did the massage, May, did an awesome massage. She took time to make sure it was pleasant and not too hard or too soft. (I am a wimp and it hurt like hell but felt so good at the end :). ) She was patient and kind. Many people in previous reviews mentioned only a curtain in the room. The room I was in (and it looked like all the others too) had a sliding door -- I think people call it a barn hanging door or something -- I can't remember what it's called. It was clean and looked nice even though it was a small room. (Who cares? I wasn't claustrophobic or anything. It wasn't THAT small.) It was a bit chilly but once the massage began I felt comfy. Really comfy. It was perfect. There were no scents to drive my nose nuts which I really appreciated. May took her time and did what I thought was an awesome massage. I did the half hour massage and it was just long enough. Cons: May had her phone with her in the room and answered it once or twice. Also towards the very, very end another customer came and she left to greet them. I wasn't thrilled with the break. Truth be told, the massaging she did while on the phone was equally good as when not on the phone. So it didn't matter in quality but I wanted no phone. Maybe I should have expressed that. That may be my fault on that, dunno. She was the only one there and came 15 minutes late to my appointment too. I am very punctual so it annoyed me but she gave a quality massage so I overlooked it. Knowing that, next time I will know she may come late and deal with it. I'm a nut when it comes to being on time. Overall, I really had a great experience and would return. I would probably pick a little further into the day when others are there though and see if the massage experience is different. She was so patient with me when she knew it was my first time. I did some awkward things without realizing it (like keeping my shoes on) and she just took them off nicely and put them in the corner. I'd also hold onto my glasses next time or something because it was dim in the room (for relaxation I assume...and it was good....but I really can't see anything without them. She did not look strong but those hands and arms of hers are really, really strong. I was really, really impressed. Totally worth returning IMHO.

I've had better G-rated massages. They really don't seem to know what they're doing. Masseuse was…read morean old mama-san type. An hour session seemed cut short. I no sooner rolled over on my back and she announced she was done.

Massage: Returned hopeful. A block from home ! Scheduled Appt ( really needed massage) rang bell…read moretwice - walked away & door opened. She Asked for money up front. I handed her $100. Change $40 Lay on table - after 5 min of finger nail 'tickle' she went out to talk to a therapist for 10 min. She Came back for 2 min only & left again to talk to someone else for 10 min. I saw an old man in towel outside my open door! I put on clothes & left. Scammed out of $60.00 Wasted 30 min.

Must seeLily if you like a deep massage! She is wonderful , gentle but strong! Check on Groupon…read morefor a coupon!!They also have wonderful facials! I'm treating myself in December ...

I have been here a handful of times and it has gone from 2ish stars to 4 for me…read more I first came here on a Groupon and was bothered by the whole open door and also the face massage thing. I could hear the phone ring, people talking, and could smell someone's lunch. It was all very distracting, but I had bought a few so I had to come back to just hope for the best. I guess they had read complaints about those things because the next time I came, my door was closed and the masseuse asked if I wanted a face massage and went to wash her hands first. I've come a few times now, on and off Groupons, and think they are great. I often come after the gym so my muscles are very tight at first, but I always feel a world of difference after. Not quite a 5 because they still have to leave the room for the hot stones and sometimes have a quick chat out there. It's only about a minute but is a little disruptive for the mood. Also, the ambience could be improved. Sometimes there's no music so I can hear the cars passing. Also, maybe some aromatherapy scents might be a nice touch. Overall, I've been to a few places since moving down here and I always come back.

Read a lot about this place was excited to finally use my living social. came for reflexology the…read morechairs you sit in are so comfortable. Wish the room was a little darker and more private, but they do their best. Very relaxing and the ladies were so sweet. Looking forward to coming back.

Very nice salon- relaxing, clean, professional and friendly staff. Had 60 mnt massage by Vicki- she…read moreworked hard every minute- highly recommend her. Fully focused on her work, communicates well. Worked on every tight area and knot that I had- adjusting pressure to suit my needs. Quiet soothing music adds to the ambiance of relaxation. Overall very impressed with her and facility- plan to return.

The same as In Spa.Same place only hours different.Really both In Spa and Magic Touch in same…read morelocation.Magic open till 10pm while In Spa open one hour later.A decent massage no matter which one.

my massage therapist was Kelly. unfortunately I think this is the worst massage I ever received…read more (and I've tried a lot of places.) I had to ask for her to go softer wayyyy too many times for her to still not grasp the concept. I even said I like a very soft massage before we started. soft should be easy but apparently not for her. I've also never been to a place with such a bright atmosphere/ room. spas should be calming with dim light and soft music. but in here I could hear everyone walking down the hall, and I heard multiple phones ring outside the door during my massage. side note out of all my massages no ones ever pulled my undies down so far. like this was really odd for me. i guess if you feel that other spas don't skin-to-skin massage your butt enough, go to Kelly? she also paid an odd amount of attention to my ears. I booked ahead for the Swedish massage 60 mins which should be $69 according to the website. but at the end I was charged $74 (not sure why--didn't even bother to ask just wanted to leave) and then she asked for a tip? tips are optional and shouldnt be asked for. I tipped because I'm not an awful person, but it wasn't a reflection of good service here at all. I won't be back.

I go here monthly for a 60 min Chinese or deep tissue massage with May and it's incredibly…read morerejuvenating and restorative. May is wonderful! She's very communicative and friendly.