Tried to work with a Mark bear! I'd just had surgery and tried to do business in store,to much pain…read morehad to leave! Tried to make arrangements through email all I asked for was a way to look at in-stock pics and prices of reclining loveseats and we were also wanting a new mattress! A few thousand dollars for them , he said call i wrote back i needed to see what was in stock to decide! Probably would have taken 15 minutes to make them several thousand! He never bothered to answer back , it's been about 2 weeks! Would never recommend to anyone! I've worked many service jobs in my life and it was always attempt to help your customers! I guess it's different here! Terrible service!

Carry limited polywood furniture.. High end, good quality home items, long established furniture…read morebusiness. Shop Local.

Don't pay for the GoofProof policy! Not worth the paper it's written on…read more .Our loveseat cushion is separating in the center of the cushion and made a claim and they said it wasn't covered by our plan. Chair leg is loose and cannot be tightened and they also said it wasn't covered. Don't waste your money on Good Proof ins.

After shopping the 50 other furniture stores in the area we went in to Bob's just to say we had…read moreshopped everywhere.. That's where we met Jennifer, very polite and professional who didn't hound us to buy something welcomed us gave us a lay out and kept her distance allowing us to shop, she answered ALL of our questions was very friendly and caring explained EVERYTHING to us, we where short on time, so went back on Saturday to make our purchase. Again she and the Manager and the office staff ALL VERY POLITE AND FRIENDLY Very professional... We will be upgrading other furniture through out the next year or two and you can bet 100% I will be BACK To Bob's Discount DON'T let the name fool you this isn't Cheap furniture they've just eliminated all the mark ups of the BIG stores If you need QUALITY Furniture at DECENT PRICE Go see my FRIEND Jennifer Short she will take care of you

We stopped in to this location looking for help selecting a new mattress…read more Trevor was extremely helpful, politely having us try possibly every type of mattress and firmness in the store. No high pressure, just suggesting we test different firmness levels we might like. Even though we hadn't planned on making a purchase on that visit, once we identified the exact mattress we wanted, the prices due to the President's day sale, were too good to pass up. Trevor's knowledge and help definitely made the difference and was the reason we bought that day. The delivery in a large box truck was made as scheduled and the gentlemen that put the mattress in place and removed our old mattress were cordial and efficient. We can recommend anyone looking for a new mattress to stop in at this store and speak to Trevor. We purchased a Beautyrest PressureSmart mattress, the tag says from the Serta Simmons LLC

Our sales person, Greg, was professional and did his job explaining the different mattress types…read morewithout being pushy at all. They have a wide selection of mattress materials and different price points for a small store. Greg even suggested that we go to the other Mattress Firm in town to check out their selection. At the west side firm, the employee took a break from smoking weed in her car to give us a tour I guess. Greg discounted us on the delivery so that the mattress will be brought from our door to the bed frame - usually that would cost $100.

Honestly in the past I've always had bad experiences buying mattresses and not living up to what…read morethe salesperson said. Richard and his staff was very knowledgeable and friendly right when you walk in. I've had my mattress for 2 years now and it's been the best purchase I've made in awhile. Highly suggest checking out his store and his inventory!

Bought a mattress a couple weeks ago and it's amazing!!! Richard was so helpful and prompt with my…read moreneeds. Quality service and product. Best deal I've had in a while. 5

We've been searching for a mattress for two years off & on and have been in many mattress stores…read more We had read reviews online and liked The Bowles mattresses and decided on visiting Long's Mattress in Columbus, IN. We walked in and was greeted by one of the most awesome salespersons. Greg was so nice, it was like talking to an old friend. You don't find that much anywhere in sales. Greg showed us around the store and went in-depth explaining each mattress. He told us how and where they were made and how great the owner of the company was, Doug Petrosky. The owners name is on a big sign with his personal number on it!! Where do you find that in a store! He ask us questions on our sleep patterns, our likes and dislikes. He then encouraged us to feel free to lie down, turn on our sides and get comfortable like we would at home. We sampled many mattresses, never feeling hurried at all. We found one we loved and purchased it. It will be delivered on Friday and we cannot wait. We are so thankful that Greg was there when we walked in, he is a floater and moves around from other locations but he was the best we have met in our two years of shopping for a mattress. Thank you Greg for your kindness and help in choosing our mattress, you made us feel at home.

From the owner: We want to help you build a better night's sleep! Bowles Mattresses - the perfect alternative to…read morethe overpriced national brands. We offer more than 40 Bowles models from Luxury to Economy. Bowles builds mattresses to be very comfortable and last much longer than those of the more expensive national brands. Our goal is for all of our customers to end up with the mattress set that is right for them. We are pleased to offer our customers a 30 Night Sleep Guarantee on all Mattress sets purchased with a Mattress Protector. Bowles has been making quality mattresses since 1975 and have an A+ BBB rating. Come in today and check out a Bowles Mattress for yourself.

What a difference one store can make. Buying a mattress has to be one of the hardest things I've…read moreever done... it's so confusing, you can't compare from store to store, and half the time it seems like I'm getting ripped off but I can't even tell. It sure felt different going to Wildcat! Robert and Casey are so knowledgeable, they were willing to walk me through every step of the process, listen to the way I sleep and the problems with my current setup. I felt really taken care of, and I'm getting the best sleep I've had in years. I knew I needed a new mattress, but the pillows they helped me pick out have also been a huge improvement. I'll never shop anywhere else, that's for sure.

Love the service. Robert is great and we got a great deal. We felt like family when we were talking…read moreabout buying a mattress so we got three.

Just purchased new outdoor furniture from Michelle, we have purchased numerous items from her and…read moreshe is always so helpful and easy to deal with. Truly the best furniture store around!, The entire experience from ordering to delivery is always top notch! Not to mention pricing that can't be beat, We recommend all of our friends and family to Thompsons, we will be customers for life!!!

Major issues with customer service. Although the business is family run, the current generation has…read moresadly destroyed this business. If you have the time, go anywhere else.

We walked in not knowing what to except but we learned a lot. Vince helped us today & he couldn't…read morehave done better. He was so knowledgeable & patient. We learned you shouldn't just lay on any & all the beds. You can get what they call bed drunk. You start forgetting the difference & they start clashing together. He helped us narrow it down to two beds && we finally picked & ordered our first Tempur-pedic mattress. Free delivery & set up. Can't wait! Plus they even price match. We thought that was great. Financing is great & interest free. That's always nice. Oh & their bathroom was clean. That's always a plus.

Service was fantastic!! Randy was a wonderful sales man!! We are so excited for our new mattress!!read more