Property manager Marisol went beyond what is expected of her to make sure our transfer into a…read morebigger apartment was as convenient, easy and smooth. She worked diligently day in and day out to help us with the entire process. Very sweet, understanding, profession as well.

They greet you as if they have known you for years and make you pay the $475 as a joke and tell you…read morethat the money is refundable. But in reality, they do not refund the money. It is a new way of fraud and scamming.

Just moved into my new place and love the layout and amenities. Today we used the Fairfield…read moreAthletic club which is a great bonus! Stephanie has great customer service and is super friendly. She's been helpful taking care of getting everything situated for me. I love how they're bringing food trucks to the complex for everyone to try out! Look forward to making new memories.

From Robbie Beaird…read more Hey everyone, Never posted on here before, but have (unfortunately) been led to write this post after having a terrible experience at the Fairfield Ranch Apartments. I have lived in Fairfield for 27 years and went from living at my parents Fairfield residence to renting an apartment at Fairfield Ranch sometime in 2019. Some of you may recognize me from my many years working at the FAC or just growing up in the neighborhood. Recently, we were 1 of 4 unlucky units that flooded during the winter storm due a pipe that burst related to our overhead sprinkler system. We got about 3 inches of water throughout the entire unit on Feb 17th. The management notified us and did a good job ripping out the carpet, starting the drying process, and eventually repairing our wall. However, there is still drywall missing, exposed installation, and LOTS of carpet tacks that are exposed all over the unit. So I have not been able to return with my pregnant wife and 15 month old son because it simply is NOT SAFE for either of them to live there. Not even my dog should be exposed the situation. Ultimately, what we thought may be only a few days has dragged into ... 15+ days of living with the in laws while waiting for repairs. We finally did decide to ask management for a pro-rated rent refund/credit after the extended wait time because my BABY and PREGNANT WIFE still CANNOT live there SAFETLY until they have installed carpet and fixed the installation issue. After several conversations with management they declined to offer any consideration for us. We have been met with remarks from upper management such as: "It is livable." "It is livable." "This was a natural disaster and it is not our fault. Thousands of people have had worse." "That is what renters insurance is for." "We did not force you to live with your in-laws during this time." "What would you have done if it was your house and not your apartment?" "It is livable." I don't want to discount that things could have been worse as many families have been through a lot over the last few years. However, we do not feel that Fairfield Ranch is doing the right thing. Due to the lack of empathy and disregard for our families safety would not recommend to anyone going forward. Fairfield Ranch Apartments Cypress Texas Fairfield (Cypress, TX) ABC13 Houston

Lived here for about 3 years now and I have no regrets besides about a year where I had one crazy…read moreneighbor. The team is always super helpful, Maintenance crew is quick to fix things and always preform well, the amenities are awesome, it's close to a lot of great food places and right behind a HEB and unlike a lot of places around this area, parking is never an issue (some spots are better than others but still good and definitely better than most) Overall, My wife and I are very happy here.

DO NOT MOVE HERE!!! This apartment company damaged my car(with paint and broke my side view mirror…read moreoff) The only reason I was reimbursed is because the police got involved and an eye witness came forward 2-3days later. In the beginning I asked them about the damages that occurred/asked to view the cameras but they were no help at all. The maintenance team knew he damaged my car and was never going to say anything. This the same maintenance team that I have to trust to come into my apartment????? Half of everything in here is broke or breaking down. (Only been here for 2 and a half months) from day one the apartment was dirty with boots marks in the tub. All of the door stoppers comes out every single day with the lightest touch. The bathroom sink that's been reported broken over TWO MONTHS is still broken to this day. On top that(which isn't everything) WE HAVE BLACK MOLD.(That has been causing me breathing problems) I have pics of when they removed the wood to put some chemical on it with a wet towel. They caulked and "TRIED " to paint over it. The very first time we noticed mold , we were told to put bleach on it. Now this is the third time and we are being told that it may take 2-3 hours to fix... I don't trust this company and rather stay somewhere safe. Not here, especially for $2055 a month. We are being told that the only way to get out of our lease is to pay thousands of dollars.Possibly up to ($26,000.00) Which is not fair because we are the victims. We tried to contact the regional manager multiple times, they never called us back or answered our voicemail.