Update 2/28: I should provide some context, perhaps at why mgmt keeps trying to "explain" that I…read moreshould pay the late fee to keep themselves from looking bad. 1. I provided my notice. 2. They provided the 60-day move out date. 3. I'd pay my last month and a half rent plus early term fee. Plus electricity violation and water bill as well due to moving, which I paid. 4. I was given 30 days to pay the rest of the full fee. 5. Signed early term agreement to pay in 30 days. 6. I paid before the 30 days were up. 7. They still want to charge me a late fee because the due date now of the agreement was past the 1st of the month.

I have lived in this apartment for several years now, and this apartment tries to drain the…read moreresident pockets dry. They Literally nickels and dimes residents over any upgrades that they decide to do in the apartment. For example, they decided to add "smart locks" to everyone building and charge every resident $40 in addition to their rent due to this upgrade. Also, they had charge $ 30 for valet trash not included in the rent, so understand the price you see, there are additional charges as well. Also, they only allow to ATT internet here they have made it, in which you can't get any other internet provider beside ATT. In addition, 4 people cars has been vandalized. One car was on 4 center blocks. So why, they are charging residents for "smart locks" they need to have security guards walking the premise. They had a security guard for 1 week after this incident and then it stop. Now when it comes to the staff, love the Maintenace staff). They are always helpful and willing to help with any problem.

Great folks here. As a matter of fact I'm the person who lives in the apartment the person who…read morereviewed 2 stars is complaining about. If you notice everyone and everything was the problem except her. When she knocked on my door she was pretty irate claiming we had woken her baby not knowing the noise was not coming from us because that meant we would have woken up our own little one who was a couple of months at the time. This place is quiet. Nice neighbors and kept up with beautifully. It has been my experience that they respond to work orders and concerns quite quick. Won't leave here unless work ships me out.

Great location easy access to 290 and a lot of shopping and grocery stores and dining near by…read more Maintenance guys are really good they strive on taking care of the community and are all friendly. I had one major issue with my A/C unit needed freon once a month and I put in trouble ticket after trouble ticket and finally they had to replace my unit because it would no longer take freon and in the meanwhile they did provide me with a small window unit until the issue was resolved which took about 7 days I felt like this should have been taken care of in a more timely manner especially since I had to put in a trouble ticket once a month. I lived in building 2 which is right behind Gringos and cracker barrel I would always hear their alarms going off In the early morning or late night and I would always hear waste management emptying they're dumpsters in the early morning usually between they hours of 4-5am. I feel like the community should do a better job of having security at night especially with the amount of money there charging for rent I have seen MULTIPLE VEHICLES SITTING ON BLOCKS in the parking lots that have had their tires and wheels stolen Security presence would be available for a little while then next thing you know he's going until the next theft takes place.

Just moved into my new place and love the layout and amenities. Today we used the Fairfield…read moreAthletic club which is a great bonus! Stephanie has great customer service and is super friendly. She's been helpful taking care of getting everything situated for me. I love how they're bringing food trucks to the complex for everyone to try out! Look forward to making new memories.

From Robbie Beaird…read more Hey everyone, Never posted on here before, but have (unfortunately) been led to write this post after having a terrible experience at the Fairfield Ranch Apartments. I have lived in Fairfield for 27 years and went from living at my parents Fairfield residence to renting an apartment at Fairfield Ranch sometime in 2019. Some of you may recognize me from my many years working at the FAC or just growing up in the neighborhood. Recently, we were 1 of 4 unlucky units that flooded during the winter storm due a pipe that burst related to our overhead sprinkler system. We got about 3 inches of water throughout the entire unit on Feb 17th. The management notified us and did a good job ripping out the carpet, starting the drying process, and eventually repairing our wall. However, there is still drywall missing, exposed installation, and LOTS of carpet tacks that are exposed all over the unit. So I have not been able to return with my pregnant wife and 15 month old son because it simply is NOT SAFE for either of them to live there. Not even my dog should be exposed the situation. Ultimately, what we thought may be only a few days has dragged into ... 15+ days of living with the in laws while waiting for repairs. We finally did decide to ask management for a pro-rated rent refund/credit after the extended wait time because my BABY and PREGNANT WIFE still CANNOT live there SAFETLY until they have installed carpet and fixed the installation issue. After several conversations with management they declined to offer any consideration for us. We have been met with remarks from upper management such as: "It is livable." "It is livable." "This was a natural disaster and it is not our fault. Thousands of people have had worse." "That is what renters insurance is for." "We did not force you to live with your in-laws during this time." "What would you have done if it was your house and not your apartment?" "It is livable." I don't want to discount that things could have been worse as many families have been through a lot over the last few years. However, we do not feel that Fairfield Ranch is doing the right thing. Due to the lack of empathy and disregard for our families safety would not recommend to anyone going forward. Fairfield Ranch Apartments Cypress Texas Fairfield (Cypress, TX) ABC13 Houston