I had forgotten important medication back home in Colorado--medication that could have become…read morelife-threatening if I went even a few days without it because of the serious side effects of stopping cold turkey. I called this pharmacy from three states away, explained my situation, and they immediately took care of filling the prescription. I was able to pick it up the very next day when I arrived in town, and the entire process was smooth and stress-free. Since my insurance would not cover the medication, they found an RX pay card that made it affordable, which I truly appreciated. Constance helped me, and she was absolutely wonderful--kind, professional, and genuinely attentive. I am very thankful for this pharmacy and the care they showed me. The only small challenge was the automated phone system, which occasionally looped me back when I tried to reach the pharmacy directly, but that did not take away from the excellent service I received.

asked to use the packing tape because they normally let me and this woman said no you can buy some…read moreyourself. very rude experience.

I'm diabetic and have recently had my knee replaced, I haven't taken my Norco today and I'm in…read moresevere pain ( it's 11:30) my insulin had to be ordered, which I haven't taken for 3 days, I talked to a technician at 10am, he said that the order came in, but it would be a FEW HOURS before it was ready. Now I was a Senior Technician at this same pharmacy for 12 years, if someone called me and said they were in dire straits and needed their medicine asap, I was on it and even at times delivered prescriptions to their homes, but you get no customer service anymore... If you're going to hold medication like insulins in a far off land find a better way to get them in faster and make the process easier, my typical 90 sugars are at 281 right now, I have someone impatiently waiting to pick my scripts up, but here we sit !! It's now 12 noon and nothing !

When you're driving cross-country, you're at the mercy of the local pharmacy if you need a…read moreprescription called in from your doctor back home. The pharmacy was helpful, and filled my prescription fairly quickly. Then a pharmacist even came out to show me where I could get some over-the-counter children's medications that I was looking for. She even stood there explaining the differences between one and another. That doesn't happen in Los Angeles, for sure! On top of the helpful pharmacy, I shopped around while I waited for my prescription to be filled and even picked up a few really well-priced toys for the rest of our trip. The store seemed clean, well-organized, and staffed by friendly, helpful folks who take pride in their work. Thanks, Walgreens of Rock Falls!

Want to thank misti and all the Castro staff for making good on refunding my deposit, it was much…read moreappreciated. Well done .

From the owner: Castor Medical Supplies is Medicare and Medicaid approved Home Medical Equipment and Supplies…read moreprovider. We accepts various insurances along with Medicare/Medicaid and over 32 categories of supplies delivered at your home or available to pickup. We also authorized retailer for Power Wheelchairs, scooters, Wheelchairs, Beds and more. Our Respiratory Department provides CPAP, BiPAB fittings, services and monthly supplies. Our Diabetic, woundcare department carries the wide range of supplies We do home modifications such as stairlifts, ramp and any modification that requires loves ones to be safe at home.

After the treatment I received today, I will be contacting news outlets and and others to let…read morepeople know they will let you die to get their canisters back for a paid product.

I went into the store hoping to buy a So Clean machine. Unfortunately they were out of stock but…read morehad an order coming in later in the day. They said they would save a machine for me. They called me when the order came in, and said they would put my name on one of the machines. I had a few questions which Patti couldn't answer so she had Tim come help. They both were very patient and helpful. I will definitely recommend their store, and will be returning if I need any additional supplies.

I'm going on vacation and realize that I will run out of meds. The app set it up then it…read moredisappeared. I went to Walgreens in person and the receptionist said we will refill it for you and come back at 2:00. I come back at 4:00 and they say it's not filled yet, come back in 20 minutes. Now round trip to Walgreens is 22 miles and I have repeated that already. At 4:30 they tell me it can't be prescribed for 8 days, which puts me on my vacation which I was trying to avoid. Where was o disposed to find this out: not on the app, not on the first visit, not on the second visit, but on the third. What happened to communication and curtesy? It failed here at this Walgreens.

One of my prescriptions was ready and was asked if I'd like to wait for the other. After waiting…read morefor 50 minutes , I gave up and left. I live several miles out of town and really didn't want to make an extra trip into town. I've had several issues with this pharmacy over the last 8yrs I have been using it. This Walgreens pales in comparison to other Walgreen stores.

I ordered brand name ; I showed up next day they claim the drug I was taken was in the bag & they…read morewanted a $6.00 copay ; but I have zero copay ; then I opened bag it was generic after pharmacist told me it's what I ordered name-brand/ then they said they want in writing from doctor that I am to get name brand only; been getting that for 3 years from Walgreens; but they were out of stock local pharmacy said they would have it the next day name-brand only so I gave them a try. They're just a bait and switch pharmacy. Go elsewhere quickly this is not where you're supposed to get you're prescriptions filled

Went to this pharmacy since we just moved here and wanted to support local business. BEWARE of…read morethis pharmacy. If THEY overcharge you your copay (whether its the insurance company's fault or not) Snyder's makes you fight your insurance company instead of refunding you their overcharge. They do not care about the patient----only what goes into their pocket!!! :( :( :( We are out $200!

The staff is awesome, always cheerful and helpful. The problem is that they never have enough of…read morethem. I shop there twice a week because it's the only store in town that carries everything I would ever need. But I have never seen more than 3 registers open so I always end up waiting in line for about 5-10 minutes. I HATE standing in lines for ANYTHING. This is NOT the DMV, it is a store! Hire some help!

So easy to pick up online orders. If you check in with a Walmart app they will be waiting for you…read moreat the pick up counter with your complete order. This isn't a Super Walmart but a smaller one so they don't have everything that others may have. But much quicker to get in and out than the Super Walmart in Sterling. Closer parking too!