I had siding and new gutters put on my garage recently. The installer, Jeff did a wonderful job…read more He went over and beyond. I had him close up two windows and the man door for me. The garage looks great. There was another crew that came out to do the gutters. They were done in no time at all. They also did a great job. I recommend this company 100%. THANK YOU FOR A GREAT JOB! Carol Doland

Had windows replaced in 2020. Would never buy again from them. One window is fogged up and was told…read moreI had to pick the window up which would be a 50 minute drive. Numerous window coil springs/balances break everytime I try to tilt them out to clean the windows. The part that breaks is cheaply made. And You have to silicone the frames so they open smoothly.

Fantastic in every regard, Daryl and Chagrin Falls Windows really delivered!…read moreHighly recommend to say the least.

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

Laura is amazing! Without her my house would have cost twice as much looked like shoddy. She knew…read morewhat walls to move and her skill with lighting placement are superior to other designers I have used.

I must admit that I am confused by your response. Are you suggesting that I made up what happened…read moreso that I could write an "interesting" story on Yelp? Also, I am very curious as to what preexisting conditions were found in the house since there weren't any. And yes timelines are sometimes stretched but not by over double the total length of time. I also don't remember your contractor ever being "terribly ill." Are you mixing up our renos with someone else's? And my husband and I did contact you, by phone and email about the problems and you refused to correct them. Do not say that we didn't. And do not say that everything was repaired, because it wasn't. By the way, thanks for finally responding to this over a year later.

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.

I had what I felt was a roofing problem and Mark responded very promptly. He determined that it was…read morenot a roofing problem but more likely linked to the HVAC. A very personable man and if/when I need roof work this is definitely the company I will go with. Outstanding service.

After a bad storm in August of 2024, Daniel was going through our neighborhood knocking on doors…read more He asked if he can look for damage to our roof and I said sure why not. I went on the roof with him and he noticed damage in some areas. My insurance company sent out one of their inspectors and he noted the damage. As always my insurance company nickel and dimed the situation to do the bare minimum of repairs. The Restoration Guys know what they are doing, they got me a full roof replacement . It took some time and some fighting with my insurance company, but they guided me through the process and in the end the whole roof was replaced for just the cost of my $1,000 deductible. It looks great! And I highly recommend them Just be patient through the process.

After receiving no response to our text and email follow-ups since Thursday, we called their…read morecustomer service line this morning to request a status update and emphasize the urgency. Shortly after, the technician (Jeff) called me back extremely upset, claiming we were "bugging" them, and stated that the owner instructed him to cancel our job and process a full refund. I explained that this was our first phone call today to management and we were simply looking for a timeline since we hadn't heard back all weekend. But he refused to listen, claimed he told us to wait until Monday (which is not in our call recordings or my notes), and canceled the service. Very unprofessional conduct. We suspect this company is discriminatory due to us not sounding like we are from the area and being based out of state. We also paid for our job, but have yet to receive a full refund.

Horrible Experience! I called them and requested a roof repair. When he came to my house. He went…read more on and on before he told me "we don't do roof repairs". He wasted my time and his.

very nasty staff who scams disabled seniors as well as others out of money just to get business!…read more dont trust them with your money bcuz once they have it, its gone.... even if you change your mine! its gone! the more you call for a refund, the more they play with you, belittle you, twist your words, and finds excuses not to return your money! absurd! never get a roof from them! they are scammers, theives, and bullies!

We couldn't be happier with our new porch--what a transformation! Iron Castle Construction's skill…read moreand professionalism are as impressive as the outcome itself. Owner Ken Schubert worked creatively with us and our design, streamlining materials and construction methods to capture the look we wanted at a price we felt good about. He took extra care in construction, picture-framing the decking, a detail I wish I'd thought to ask for and was overjoyed that he included. From inspiration photo to finished product, Iron Castle turned our lackluster, sagging brick porch into a wide, welcoming, beautiful entry. We're excited to tackle future projects together and recommend Iron Castle to everyone we know.

Ken & Wendy were great! Arrived when we scheduled. Went right to work. Finished same day, totally…read morecleaned, very organised