Michael Hendrix was our agent. He did an excellent job. He closed our house quickly and very…read moreprofessional. I would recommend him to sell your home .

Unfortunately, my experience working with Michael as a buyer was disappointing overall. While we…read moreultimately closed successfully and on time, I felt the process lacked the proactive communication, organization, and follow-through I expected from a buyer's agent. Throughout the transaction, I felt like I was the one initiating or following up on the conversation majority of the time. I had to reach out for updates on important items such as whether escrow had been opened, our closing timeline, whether everything was on track, and what the next steps were. As a buyer, especially during such a significant purchase, I expected my agent to be more proactive in keeping me informed rather than having to continually ask for updates myself. One of my biggest concerns involved the closing date. The escrow company had our closing scheduled two days later than the date we had agreed to and signed in the contract. I actually learned about the discrepancy through the property manager rather than Michael. To his credit, once the issue was identified, he was able to get it corrected and we ultimately closed on the original agreed-upon date. There were also other instances that made the process feel unorganized. On the day we were scheduled to sign the contract, we had an appointment with Michael. About 15 minutes before our scheduled appointment, he texted us saying that an unplanned walk-in customer had arrived and asked us to wait. When we arrived, our documents were not prepared and had to be completed on the spot. Given that we had a scheduled appointment, I expected the documents to be prepared in advance and our appointment time to be respected. The experience after closing also lacked follow-through. Michael did not meet me to hand over the keys; instead, I was given the lockbox code and asked to retrieve the keys myself. We closed on September 16, and as of September 28, the property still has the "Sale Pending" sign up and no "Sold" sign. Michael told me last week that the sign would be taken down, but it is still there. I appreciate that Michael was able to correct the closing-date issue and ultimately get the transaction closed on time. He may be a better fit for someone looking for a seller's agent, but based specifically on my experience as a buyer, I would think twice before using him as a buyer's agent. I expected more proactive communication, preparation, attention to detail, and follow-through throughout the process.

I hired them to sell my trailer because I had seen their signs on other trailers around my park in…read morethe time I lived there and I'm glad I did! They got me a better sale price than I was even expecting and sold it very very quickly. They were extremely helpful with any issues that came up that needed to be cleaned or repaired and really went above and beyond to make things convenient and effortless for me, even when the buyer asked for seemingly silly little things at the last minute! This was especially important because I had already moved out and was living out of state so I really needed someone to be there for me since I couldn't deal with these requests myself. They were always super friendly to deal with and had a great positive vibe. I am happy I got the chance to work with their team and meet some of them and I highly recommend!

It went so well I can't say enough about this company , they were so timely and professional…read moreespecially because I'm young and it was my first time doing a process of selling a home . They had the best advice, always let me know what was going on with the process and even when I couldn't find certain papers I needed they always figured it out for me . I really enjoyed working with Todd and Nancy especially. I would recommend them if you looking to sell a mobile home but don't know where to start they also buy as is if things are to stressful for you and you can't mange to move certain things so that's always and option .

Reza was our listing agent for a home in the Livermore area, and he was absolutely fantastic to…read morework with. He was patient and kind as well, incredibly professional. We had met a few agents who worked the area prior to him, and glad we chose him to list our home. His fees were reasonable, and his follow-through communications were a huge improvement from other agents we had met with. He provided us with a better-than-full-service experience that we are pretty sure other agents would not have provided. He held multiple open houses and followed through as we were going back and forth between our home in another state and the Bay Area. He took care of all of the closing topics and items that needed to be done while we were away, allowing us not to have to spend too much time, knowing the home was being taken care of. He held open houses and helped with closing remotely. If you are looking for an honest, real estate agent that actually cares about taking care of your needs, definitely consider Reza! Thank you, Reza, for all of your help and support!

We met Reza at an open house in a neighborhood we loved, long before we were actually ready to buy…read more Even though we told him we were early in the process, he still spent the next year guiding us with zero pressure and endless patience. He helped us understand the market, walked us through countless open houses, and supported us through several non-standard listings and multiple offers. What stood out most was Reza's calm, accommodating, and genuinely open-minded approach. He always made time for us, responded incredibly quickly whenever we were ready to move on a house, and made a complicated process feel manageable. When we finally found the one we loved, Reza helped us negotiate a price that worked perfectly for us. Thanks to him, we closed smoothly and moved in shortly afterward. If you're looking for an agent who is knowledgeable, responsive, and truly cares about helping you find the right home (not just any home) Reza is the person you want in your corner. We're grateful for everything he did for us, and we couldn't recommend him more highly.

Patrick was absolutely amazing to work with as both my buyer's agent and seller's agent. From start…read moreto finish, he was friendly, approachable, and always easy to reach. He consistently kept me up to date and made sure I understood every step of the process. What really stood out was how much behind-the-scenes work Patrick handled without ever making it feel stressful on my end. He truly works tirelessly and goes above and beyond to make everything run smoothly. His knowledge of the market and attention to detail gave me a lot of confidence throughout both transactions. If you're looking for a real estate agent who is hardworking, extremely knowledgeable, and genuinely cares about his clients, I highly recommend Patrick.

Working with Patrick was such a wonderful experience. When we first started our home search, we…read morewere only casually looking, but Patrick treated us with the same care and attention as if we were ready to buy right away. He was always willing to meet us at any house we sent his way, no matter how last minute or uncertain we were about it. What really stood out was how much he listened--he took all of our concerns seriously and never made us feel rushed or pressured. Patrick's patience, kindness, and dedication made the process so much less stressful, and he went above and beyond to make sure we felt supported every step of the way. We are so grateful for everything he did for us and would wholeheartedly recommend Patrick to anyone searching for a home!

Great management company! Andrew Do in particular was the touch point for the apartment building…read morethat I was renting, and I never had a single bad interaction from Day 1 -- the company was largely out of my life unless I needed to report a problem with an appliance. I recommend working with Presidential and Andrew in particular!

My roommate and I had lived here for a year and everything is well up until moving out. They…read morecharged us almost $1400 for paint touch up! They took majority of our deposit and mind you we are two clean females. This is a property I won't recommend to anyone. Stay away and save yourself the trouble!

If negative stars were possible, I would have chosen it…read more Our experience was horrible dealing with Barbara kuang ever since 10/31/25. It makes us feel that she was determined not to help us, but to keep us in the process just for a show. There must be an unspeakable reason making her not willing to make any effort to serve our interest. Before making our 1st offer in early October, Barbara misled us and encouraged us to offer only $2.08M (with listing $2.2M) , without providing us with a CMA report. She said "It can be considered" twice. One reason we did not offer a higher price is because the disclosure packet failed to disclose rental contract and tenants' information. Barbara said she would provide the tenant information once we are in contract. According to our Sr. loan agent, this is a violation of regulations. Barbara Kuang ghosted us and did not respond to phone calls, text messages, and voice mail since 10/31/25 for 13 days, nor did she inform us that she was "out of town". When my wife assumed she was out of the country, she finally texted back on 11/13/25 saying "I am still in China. I will have Danny [seller's agent, NOT our agent] to help you." We highly suspect she was NOT out of the country at that time. I questioned Barbara's branch manager Patrick Judge on 12/17/25 if she was truly out of country and he refused to give us a "Yes" or "No" answer. Even if she were out of the country, does she have the courtesy to tell us ahead of time in the midst of our bidding of this house and arrange for someone else to help us ahead of time? Without any advice and help, we basically were on our own. We accepted multiple counteroffers and offered $2.22M within deadline on 11/17/2025, removed home inspection contingency. We were planning to borrow about $500+k loan only for this purchase, putting down nearly 80% downpayment. We got pre-approval from our underwriter ahead of time, so we could get funding within 10 days, and close the sale within 21 days per our Sr. loan agent. On 12/12/2025 (3.5 weeks later), the property was sold for $2.20M ($20k less than our final offer) to another bidder who did not accept multiple counteroffers by deadline per Danny Mok, seller's agent. Without our own agent guiding us for the bidding war, we were totally on our own as Barbara did not say a word during the process. If there were an experienced and responsible agent helping/coaching us for the multiple counteroffers and helping us review and enhance the best terms, we are certain we will be the top bidder. This is the 3rd time we have hired a dual agent to make an offer. Our previous two experiences with other companies had been awesome, and we were treated as valuable "customers" and served well. On the other hand, your agent Barbara Kuang served us beyond a horrible experience and made us realize what a traumatic nightmare we have gone through in this experience. Barbara Kuang's behavior is beyond a weirdo and to date, we still cannot comprehend why she acted that way, giving away another easy 2.5% commission ($55.5K) willingly, and killing the chance for your broker to double your profit. This is totally unimaginably queer. My honest advice to all readers: stay away from Intero Real Estate Service, as they have very unprofessional agents like Barbara Kuang who will waste your time and energy. Do yourself a favor and find plenty of other realtors who are eager to earn your business instead.

My clearly posted No trespassing signs, yes PLURAL, mean no trespassing…read more They don't mean "No trespassing unless you're an Intero Realtor". Your agents have repeatedly ignored the signage. Your agents do not respect #propertyrights! If your agents can't read and respect clear instructions written in BASIC ENGLISH, then why would anyone be motivated to enter into a contract to buy a home with them?

Christina Cruz is so detailed oriented that she made it so easy for my client who happens to be a…read morefirst time homebuyer that they were so excited and happy with her and went on buying a home in marble homes Newark by Robson homes . Every time you call her , she is so responsive and courteous. On top of it my client got a good value home with a highly upgraded house . Roya gardere her co worker is also remarkable . I would definitely recommend her to my future clients who wants to buy in South Bay .

I can't say enough great things about Anthony Falcocchia from Robson Home Customer Care. He…read moreconsistently goes above and beyond to take care of issues with our home. What really stands out is his dedication--he personally visits to see problems firsthand, then promptly arranges repairs and coordinates timing in a way that works for us. That level of ownership makes a huge difference. Anthony truly listens to our concerns and always does his best to find a solution. Even when something falls outside of his scope, he still offers helpful suggestions and guidance, which shows how much he genuinely cares about homeowners. On top of that, he's friendly, patient, and simply a pleasure to work with. It's rare to find someone so responsive and committed to customer care. We really appreciate everything he's done for us.

I worked with William for few months He guided me through…read morethe process from A to Z. , from choosing the paint colors. Inside and out and adding beautiful touches to my house and provided an amazingly beautiful staging after hiring and interior designers Willam is a very smart negotiation and intelligent person on making decisions and he suggested a lot of things regarding negotiating the price All these steps have proven to me that he is a very honest person and he always to My side we did close the sale with a lot higher price that I anticipated .on top of that William has an amazing team Willama Daniel .paris Shamlou .Mo Huniti All are working in unbelievably organized and energetic manner Cheers

Two words: "Jose Reyes"…read more We bumped into Jose very randomly at a house showing and he quickly became our favorite. I can tell you he was extremely honest, straight to the point and guided us stepwise towards our purchase of a home. I HIGHLY recommend anybody (especially new home buyers) speak with Jose and let his professionalism and personal skills help you out. I must add, we found a great friend in our realtor and a truly satisfying experience. He did take the effort to go out of his way and help us out.

We reached out to tabatha to help with listing a duplex in east san jose. We had difficult tenants,…read moreand it was during covid. Very stressful time for everyone but Tabatha was awesome! She handled very difficult tenants with grace. She is a true professional in every way. She met with us throughout the process and always provided updates. The house sold and tenants tried to sabotage the deal and Tabatha stepped in and handled it like a pro. Our family was very blessed to work with tabatha and we still keep in touch to this day. I cant say enough how great tabatha is. Thank you so much tabatha !

Trung and Evan go above and beyond to help anyone with their real estate needs. They will listen…read moreto your needs turn a negative situation into a positive one. They will help you find you a replacement even if it is a rental or new home. they do not just leave you to fend for yourself. They have a team around you to make sure you are helped from beginning to end. You are in good hands with them.

Parkside Appraisal Services is top notch! I needed a "date of passing" home appraisal for my mom's…read moreestate. I was lucky enough to find Greg and he completed an appraisal and answered all of my questions. He was very professional and thorough. I was amazed that each time I emailed, he got back to me same day, within minutes. He is very knowledgable and I appreciated his expertise in this unique situation. His fee was pretty average but his service was exemplary, making it worth every penny. Highly recommend him and Parkside for your appraisal needs. Thanks Greg!

I was surprised by the county's valuation of my home rebuild, and was looking for some advice…read moreregarding whether I should appeal. Greg responded to me in minutes. We jumped on a phone call, and he was able to answer my questions quickly, and he gave me excellent guidance regarding what I should do next. He was clearly knowledgable, and saved me a bunch of time, pain, and anxiety. Thanks Greg!