Doula Nathalie & Associates is an incredibly supportive team. Through the online meetings covering…read morepregnancy-related topics, the childbirth classes, and the rental of a TENS unit, we felt truly supported and confident that we were with the right team. Hannah Wright was our doula, and she was incredible from the very beginning. From our first meeting, I knew she was the right person to support me and my husband during our baby's birth. She was deeply attentive, always helping me understand what I wanted and guiding me with clarity, care, and respect. I learned so much from her, and she was always checking in, offering support, and helping us make informed decisions. I had an induction and spent three days in the hospital before our baby arrived, and Hannah was consistently present, checking on us, bringing food, and being there whenever we needed her. When it was time to give birth, she arrived immediately and never left my side. I am certain that without Hannah, I would not have had the birth experience I wanted. She ensured my wishes were respected and supported me through every up and down with confidence and compassion. Hannah will always be part of our family's story.

I had a wonderful experience with my daytime doula Iyonna and evening doula Stephenie. Both were…read morevery helpful and knowledgeable which is so important for expectant mothers who need extra help cause newborns require so much and new moms need the time off to relax or just do... anything else. It feels endless and overwhelming at times. And it was wonderful to have the extra pair of hands so that I could sleep at night and take care of errands, get out of the house, grab food, and visit my older daughter in daycare during the day.

We are incredibly grateful to have had Katie as our doula. She is professional, deeply experienced,…read morecompassionate, and exceptionally skilled at working with medical providers while always advocating for her clients. As someone of advanced maternal age with a pregnancy complicated by hypertension, I felt supported and informed every step of the way. Katie was a steady, reassuring presence throughout pregnancy, induction, and birth. She helped us navigate complex medical decisions with clarity and confidence, and her calm advocacy made a meaningful difference in our experience. We felt heard, respected, and empowered throughout the entire process. I cannot recommend her highly enough.

Katie is exceptional at her job, and an amazing human being. My wife and I were both very anxious…read moreeven before we were expecting for the first time. My wife needed someone who could instill calmness, provide information, and accommodate her preferences for labor. I needed someone who could help me be the involved partner i wanted to be through the childbirth process and after. That is why once we found out we were expecting we were looking for a doula to help us sort through the tons of information on preparing for childbirth, childbirth itself and the medical, personal, and other choices associated with it. Katie is an expert's expert, but is able to talk through different topics in a way that helped put us at ease. She's friendly and funny, which helps when she is walking through medical decisions, how to talk to doctors, how to talk to family, considerations and questions we have as first-time parents. She also makes herself available by phone and text when we have questions at random hours with baby. On top of all that, after our baby girl was born, she was able to follow up with us and help teach us a few tricks here and there as well as answer questions we had as things came up.

I signed a contract with Nova Birth Services LLC in July of 2025. In order to secure the doula…read morebirth and postpartum overnight services, we paid a 50% deposit on both services totaling $3050. In November, I was diagnosed with severe preeclampsia and hospitalized. Due to my condition, I had to deliver my baby early via emergency c-section at just over 31 weeks. My baby is currently in the NICU. I wasn't able to have a prenatal in-home visit due to my hospitalization and was given very short notice of my emergency C-section due to my declining health. After my birth, I was put on magnesium, and my baby was sent to the NICU. My husband and I were both so terrified that the last thing I was thinking about was having my doula attend. I was afraid for me and my baby. I reached out to Shannon after my birth and asked if I could cancel the postpartum doula services because of the new financial strain of NICU costs/my hospitalization. She informed me that if I canceled the postpartum doula services, that both contracts would be void, and all services would be considered rendered. Remember, I did not receive a prenatal visit nor birth services due to my medical condition & hospitalization. The contract I signed stated that if the doula wasn't at your birth, you would be entitled to eight hours of postpartum services. Shannon explained that because I paid a 50% deposit on both services, none of the services were paid in full so I would receive nothing else moving forward. Although we had paid $3050 and the birth doula services were $2100, I would need to pay an additional $900 in order to receive the eight hours of postpartum services. She said I could "take it or leave it" and that she would not move money from one contract to another. I was shocked at her response. There was no solution offered where I could receive any services post-birth for the $3050 we had paid. More money had to be paid. This was literally the worst experience of my entire life, and I received no care or compassion at all from Shannon. She maintained that her responsibility was to her staff/business. During our phone call, I was talking about my hospitalization and she mentioned that all of her clients were hospitalized. I clarified that I wasn't hospitalized because I was giving birth. I was hospitalized due to severe preeclampsia and potential organ failure. Trying to work things out with her made a horrible situation even more stressful and terrible. She refuses to budge and maintains that we will not receive any postpartum services if we don't pay extra. My husband and I feel as though we have paid $3050 and have received nothing. We did not receive a prenatal appointment, doula birth services, or any postpartum care. Please see the last email I received from her.

First -- if you're on the fence about hiring a doula for your first baby, do it. And if you're…read morewondering who to choose, the answer is Shannon. As a first-time dad, I can honestly say Shannon was invaluable -- not just for my wife, but for me too. From the start, she made us feel comfortable, informed, and genuinely prepared for what was ahead. She has this calm, thoughtful, and considerate presence that immediately lowers the temperature in the room. Nothing ever felt rushed or overwhelming because she helped us understand what was happening and what our options were. During labor, Shannon was incredible. She didn't just support my wife -- she supported us as a team. She walked us through next steps, explained the choices being presented, and made sure we felt confident in our decisions. One thing that really stood out to me was how she helped me help my wife. She showed me exercises and techniques I could guide her through to ease labor and keep things progressing. That made me feel involved and useful instead of helpless, which meant a lot. After the birth, Shannon's support didn't stop. She came to our home for a postpartum visit and helped us process the entire experience. She walked us through what to expect physically and emotionally in the days and weeks ahead, what to watch out for, and answered all of our first-time parent questions without judgment. She even helped find us a pump -- such a thoughtful and practical gesture that shows how much she truly cares. Shannon doesn't just provide information -- she provides confidence. As new parents, that's everything. We felt supported, knowledgeable, and empowered every step of the way. We can't recommend her highly enough. If you're considering working with Shannon, you will not regret it.

The womb room is amazing!! They offer so many classes for before baby or after. I took advantage of…read morethe free virtual prenatal yoga classes, pregnancy support group and baby and me yoga. Yoga is so fun to connect with my baby and also other moms. Plus Amanda is a great instructor! Some of their other classes are on the pricey side is the only thing but it's such a great resource for moms! Also their location can be a bit tricky to find but the main door is off Keswick Rd (and is stroller friendly). Walk in past the dress shop and bare to the right. There's a big parking lot in the back.

This review is is for the doula services and support groups (becoming a mom and breastfeeding)…read more I like that the becoming a mom group has a rotation of doulas who lead the group each week. That way you end up inadvertently meeting the different doulas. We went with Cara. She has a ton of experience and super chill vibe. Our hospital was not allowing extra visitors due to COVID so we signed up for a virtual doula service. She met with us a few times before the birth to review questions, birth plan, and provide support. She was also available via email for random questions that came up in between. The day of my labor I reached out to her as needed and she guided me through some of the decisions we had to make. Her support made it so that I could better advocate for myself and my baby during my labor. She was 100% supportive of all my decisions and in the end I ended up having a beautiful and quick birth. I am so happy we got a doula and recommend it to anyone no matter what type of brith you are planning on having. I found the groups to be more helpful towards the beginning of my pregnancy, especially as it was a time that COVID was just ramping up. The only issue is that the people in group vary from week to week. I think it would be nice to be able to connect with the same group from week to week so there is some continuity.

To be honest, when I hired Mari I had my doubts. I did not know anybody who had hired a doula…read morebefore and even after looking through all the package options I started to wonder if this was just another upscale way to turn birth into a business. But I was determined to have a natural birth and studies show that having a doula on hand can increase these chances. After finally going through the process myself I can say with confidence that Mari is absolutely the real deal. She has turned both my skeptical husband and I into believers. When arriving at the hospital, I was surprised how hands off the staff was during the actual labor -- they mostly left me to my own devices while they checked vitals every once in a while. Mari was there to ask questions to prompt responses from our medical team, massage my back, and suggest/show us different labor positions. I think my husband was a bit worried that he would be taking a back seat in the entire delivery process since I hired a doula but hiring Mari was more of a support staff for him. He was able to be the star by holding my hand and reassuring me while she stayed in the background rubbing my back, bringing out snacks when necessary and allowing us to take breaks when needed. No lie, natural labor is painful AF but Mari gave me this handy machine called a TENS unit which delivers an small electric buzz during contractions which pretty much saved me. The whole price of everything was worth it for that one machine. My birth plans took a detour when my physician suggested a C Section. I was really impressed that Mari was able to ask the right questions to see if it can be prevented or not. In fact, I even found her to be more knowledgeable than some of the staff members on board about the entire birth process. She truly was an integral member of our care team and even my doctor made a special exception for her to be in the surgical room with us after seeing how important she was to us. After the birth she came to my house and worked with me to answer any postpartum questions I had. She even helped me with breastfeeding which is something I probably would have given up on if I didn't have that private on on one time (there are lactation consultants in the hospital but everything is so hectic after birth it's really hard to get the hang of things.) Investment wise? It's definitely pricey and she does not accept insurance but I absolutely will (and hope!) to hire again.

She saved my sanity!!! Just a few days prior to giving birth…read moreto my first child I decided I needed a doula. Not just for me but also for the daddy-to-be as I thought he would need assistance just as much. So I "yelped" and reached out to Mari and thankfully she had the capacity and stopped by in the evening so we could get to know each other better. You know that feeling when you meet someone for the first time and it just clicks? That was the case here. She came and we talked and what I thought was minutes turned out to be two hours and I KNEW this was the best decision! We talked about a lot of things, pros and cons, already worked on my birth plan. When she went home my husband came home just a couple of mins after she left so she just turned around to meet him. SO awesome! When it came to my delivery it did not go as planned (as in probably most cases) but she helped me through with a variation of techniques, still I ended up with an epidural (you mums, there is no shame in this. none of us needs to be a warrior). Honestly, she was the most important person (besides my husband) in the delivery room. Though my nurse as super nice, Mari was the one that was my go to person, the one that told me to push in the way I needed it, the one that assured me everything was alright, the one I feel like I yelled at NOOOO when she asked me if I wanted to touch baby's head when he was almost out .. LOL (sorry about that again, Mari). Also her follow-up visit was really helpful, she spent a lot of time, she showed me a lot of things, explained a lot of emotions I would be going through (and sure enough I did). If I will have another child, signing her up as my doula will be one of the first things I will do for sure. If I could for before, during and after birth because it was the best.decision.ever!

Faith and the NOVA team are truly first rate…read more Expertise is on pace with any doc we spoke to. The guidance and peace of mind was priceless. We cannot recommend them enough. Easily the best money we've spent in regards to the birth process. Joslyn has been a huge help with the baby at night and treats him like her own. She has offered expertise and little hacks here and there that have made a huge difference for us in getting acclimated as new parents (hello pace feeding). we only wish there were more of her! We feel so blessed to have found NOVA and confidently recommend them to anyone, even though we would selfishly like it if we could keep them for ourselves. God Bless!

Wife and I tried to use this service to hire a night nanny. They wouldn't give us a straight answer…read moreabout whether the providers they contract with are vaccinated. Eventually they did tell us that they don't and can't confirm that. The candidates we were connected to seemed great, but the interaction with the agency left a sour taste in our mouths. We felt like we'd be given the runaround whenever we had a hard question for them, which isn't a good way to start off. Leaving this review just so people know the agency believes they can't confirm vaccination status of its providers or require that providers be vaccinated. The founder said very few people get the flu shot anymore - big red flag! Edit: Since leaving this review, the company has contacted us implying that our negative review might come to the attention of our employers. I'm curious to see their response! What an experience. Buyer beware. Edit 2: Their reply here says they never said they'd contact our employers. Here is what they said, verbatim: that we would "receive a public response from us where it's discoverable by your employer and anyone else that may want to help your family in the future." We're smart enough to read the implication.

Our awesome baby showed up 50 days before his scheduled due date. Needless to say, we were totally…read moreunprepared and caught off guard. When we finally got him home, we realized we were overwhelmed. We called Overnight Newborn Care and they set us up with Claudine. She has been nothing short of a miracle. We can sleep through the night now which gives us the energy to finish our cross-country move (which was supposed to have happened BEFORE the baby came, but nooooo - yikes!). They explained everything in detail and were sensitive to our concerns about safety and care for a premie. Claudine is super sweet and has been so reliable, we actually don't want her to ever leave. She has been with us for almost 3 months now - 7 days a week - without incident! So, yeah, happy parents here. Highly recommend.

Kudos to Overnight Newborn Care! When my wife and I left the hospital, we realized we were woefully…read moreunprepared for the first nights w our newborn. We were referred to Angy Dieckmann to help care for our son. She was diligent, kind, and compassionate to both us and our boy. She took great care in both instructing us on best practices as well as waking my wife up to feed three times a night. We are so grateful to have had Angy's invaluable assistance to set us off on the right path. We are so appreciative to have so much help sent on such short notice. Thanks again!

I would rate my experience as "Ok". Some of these doulas are contractors and bounce around to…read moredifference agencies. My first Doula I had met me home from the hospital, we actually made sure we left the hospital home on time to meet her needs. She seemed low energy and did not appear to be thrilled to be working on a Saturday, she also made a comment that is missing shopping for her son right now for an event, it made me feel bad. She was supposed to come two days later and she canceled on me at 5:30 in the morning saying she had a birth that went longer. This as my lowest point post partem because I really needed help that day and I actually moved my first pediatrician appointment to accommodate her schedule. By contract, she is supposed to get a substitute. When you interview a doula, ask if they have any births that month and make it clear they need to get a substitute. A few days later I interviewed a substitute to make sure I had back up if she canceled again, I spent 30 minutes interviewing her while I had a 5 day old at home. When that substitute was supposed to come as a test run, she canceled two hours before. I expressed my grievances to the staff and they comped me an extra day, and I appreciated it but it put so much stress on me my first week home from the hospital with a new born. I had a few Night Doulas, I had two but one didn't clean the bottles and the last night she left a sharp can lid on the floor and I almost stepped on it the next morning. I asked her if she was familiar with the snoo swaddle and how the snoo worked. She quickly said yes, but realized she got confused the Happiest Baby swaddle thats for the non-snoo, she didn't know she had to clip it in or how to swaddle the baby with the snoo swaddle and I had to teach her. I did have a different doula that was helpful and arranged way in advance for a substitute when she had a birth coming up. Pros: I got help, they helped with the first bath, helped me rearrange the nursery and pack my diaper back with essential items. I was able to take a nap a few times, they helped clean the kitchen and they helped with laundry. Cons: Consistent cancellations, most of the doulas do not want to work past 3pm and you are trying to accommodate their schedule.

can't even say enough good things about Angie. She was the perfect fit for our family for…read morepostpartum support. An absolute breath of fresh air for me. Among everything else she did, she even brought books from home to share with my 2.5 year old! I COULD have done this without Angie, but not while maintaining this much of my sanity. She will be very sorely missed.