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    The Montana Lodge

    5.0 (1 review)

    The Montana Lodge Photos

    Recommended Reviews - The Montana Lodge

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    13 years ago

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    Jackson Hot Springs Lodge - Overhead lights over hot springs

    Jackson Hot Springs Lodge

    3.0(36 reviews)
    17.1 mi

    Save room for the FRENCH FRIES! The chicken wrap at the bar was awesome but the fries, well hands…read moredone, best of the best! Everyone here is so nice & the hot spring pool is old, authentic & perfect. Love going back in time. #hotsprings

    What could improve? First off, this place could immediately benefit with a new owner(s). The…read morecurrent owner has no idea how to run a business that deals in Hospitality and Accommodations. Both the owner and the woman who takes reservations over the phone who calls herself "Lexi" are completely unapproachable!! I had to state her name because she uses profanity while speaking to Guests. She truly offended me. This is not a UFC/ MMA fighter camp but when this hostile, rude man called me on the phone and referred to himself as the "owner" of the Lodge, was screaming at me and was completely rude! Instead of reasonably talking to me like an adult offering an apology on behalf of his employee, he started to berate me as if I were the bad guy! I seriously encourage everybody to read the other reviews posted on Yelp & Google. Decide for yourself if this is a place that you want to invest time and money in. Initial Complaint: I couldn't get the owner to calm down long enough on the phone to have a reasonable conversation. His intent was to tell me off and that I was not welcome at his Lodge.... ever. The Lodge owners attitude and behavior toward me became my CHIEF complaint. I sent my initial complaint via email to the owner regarding his employee named Lexi who handles Reservations/Cancellations for the Jackson Hot Springs Lodge in Montana. I had to cancel my first reservation but the issue began when I went to re-book for 3 months later. I noticed in an email the next day sent from the Lodge that I was charged for a new Jackson House Reservation when my 1 year credit should have been applied. I took a screenshot of the email. When I called to discuss the error, Lexi told me "quote- unquote" to "quit my bitching"! and that I could "Bitch all I want", I'm not the one who sent the email"! WOW! I asked her what her manager would say if he heard how she was speaking to Lodge Guests like this! She replied with: "well my manager is sitting right here" obviously condoning her rude, disrespectful behavior and repeated use of profanity to me over the phone hence the bad reviews from Guest complaints My experience with both the new owner and the reservation staff was a true and viable experience and it was absolutely horrible. Luckily, I got my money refunded from a non-refundable policy but it is important for all to read about my horrible experience and make a clear and conscientious decision before stepping' a foot on this property.

    Photos
    Jackson Hot Springs Lodge - Upstairs in Jackson Hot Springs bar

    Upstairs in Jackson Hot Springs bar

    Jackson Hot Springs Lodge - Welcoming sign!

    Welcoming sign!

    Jackson Hot Springs Lodge

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    The Ranch at Rock Creek - The saloon bar seats!!

    The Ranch at Rock Creek

    4.5(23 reviews)
    44.6 mi
    $$$$

    Amazing! Not sure where to start!! Our family of 4 spent the week of Thanksgiving '24 here at The…read moreRanch at Rock Creek and had a culmination of experiences that would forever be remembered. We flew into Missoula and spent one night at a downtown hotel before making our way to the ranch. From the moment the RC driver met us in the hotel lobby to the time we were dropped off at the airport we were impressed. The experiences at RC was totally awesome. Each time we would head out with our private guide we embarked on an unforgettable journey. We started off as a family doing the UTV tour of the ranch. Absolutely beautiful and serene time! One of my favorite experiences was the respite by the creeks edge. The staff had made a fire for us, placed some hammocks out, some games and books on our picnic bench. This was of course accompanied by a great bottle of wine and a charcuterie board! Our kids did some fly fishing while mom and I relaxed that afternoon. All of the facilities are top-notch and there is a ton of detail at every turn on this property. Some of our favorite shooting experiences were the rifle range and revolver shooting course with our guides Karson & Robert. The food at RC is an experience in itself and as good as you can imagine. We were lucky enough to meet the new chef Zach and he is truly passionate about his work! His first meal at the ranch was nothing short of amazing. Each dish was absolutely incredible & ultra tasty! The entire staff was so kind and attentive to us which we truly appreciated. Many thanks to Candace to making sure everything was perfect for us! Emily our breakfast server was so kind and thoughtful in the way she greeted & served us each morning! Brett was our dinner server most nights and he was always a joy to be around. He was also quite fast on the 5k Thanksgiving day but not quite as fast as Reed! Overall we had a some incredible expierences and plan to return to RC in the near future!

    What a relaxing and entertaining experience! The ranch was decorated with all the rustic elegance…read moreone expects from a Montana ranch resort. The accommodations demand first class status, along with the food and drinks deserving loud applause. The activities were enjoyable and the staff were very knowledgeable. The equipment, including all necessary clothing, were of exceptional quality. After dinner, we had fun at the Saloon where movies, pool, and bowling were offered. This is a 5 star resort in all regards. It is worth every dollar spent. In fact, I would say it is a bargain. We will be back.

    Photos
    The Ranch at Rock Creek - Moose my horse!

    Moose my horse!

    The Ranch at Rock Creek - Bald Eagle

    Bald Eagle

    The Ranch at Rock Creek - Tour of kitchen. Incredible facilities.

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    Tour of kitchen. Incredible facilities.

    Fairmont Hot Springs Resort - Heard these were great I'm allergic to shellfish. They looked amazing.

    Fairmont Hot Springs Resort

    2.1(206 reviews)
    44.6 mi

    Something is seriously wrong with all the reviews of the Fairmont Hot Springs. The pools are epic!…read moreThe water warm or hot which ever you choose and the pyramid buildings are rad architecture from the before times. The people who leave one and two star reviews must have beef with the owners. That is the only explanation. Sure, they add a $20 resort fee to their daily rates, and they may surprise you with an additional charge for your kid. But even then, the rate (when compared to paying a day rate at another hot spring plus a night in a motel) it comes out even. And while staff is surly, from my experience they get that way from continually reminding people who can't follow the rules what the rules are. Again and again and again. It would be enough drive anyone crazy. Yes, there are too many kids screaming, spashing and throwing footballs and balls to their dad who is standing way too close to you for comfort. But the water feels good. The recently renovated rooms are fine. Ours had a fridge and a microwave and features well made beds, nice comforters, lots of pillows and a beautiful view out to the mountains. Do not be afraid. The Fairmont is fine.

    If you're planning to visit the front desk , just know you might be interrupting coloring time. I…read morecame in because my key card wouldn't work (which seems to be a regular issue), and instead of an actual solution, I was told to wait 5-7 minutes and try again. Not only is that not helpful, but the lack of urgency or basic customer service was pretty wild. Access to your building shouldn't depend on timing it between arts and crafts sessions.

    Photos
    Fairmont Hot Springs Resort - Outdoor Pool

    Outdoor Pool

    Fairmont Hot Springs Resort - Outdoor pool

    Outdoor pool

    Fairmont Hot Springs Resort

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    The Montana Lodge - hotelstravel - Updated July 2026

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