This store is a gem in the small town of Pequot lakes. But today was my final visit to this store…read more I walked out with a severe distaste in my mouth. The radio was blaring overhead right wing consternation for my political party and the President of the United States. Retail stores don't get it. Don't bring politics into your sales. Put on home improvement station or easy listening music. You lost my business forever and the word spreads. Too bad. Bad choice.

Great small town hardware store. They have a decent selection of grilling/bbq equipment.read more

Knowledgeable, honest, and fair with a true customer service mentality…read more Old school, hometown shops like Jim's are getting tougher and tougher to find. These guys took care with my sports car, and they took care with me, too. They earned my trust, my future business, and an honest review. Jim's is excellent. 5/5

Since I first went to Jim's auto.. It's been the place I…read moretrust to do the things I am unable to do fair pricing and efficiency is great..

I purchased a Tundra here. The salesman, Ken, lied to me constantly and I foolishly believed it. It…read morewould have lasting impacts on mine and my family's lives. He told me it was a vehicle they did work on and kept when the owner refused to pay. In fact, it was a trade in. He told me the timing chain had been replaced. In fact, I found a bird's nest on it when I changed it myself. What he did not tell me was that the frame was rusted through under the bed. It collapsed when I was rear ended, resulting in a significant brain injury with lasting effects. My son does not remember pre-TBI daddy. If I had adequate legal representation at the time, I would be 7 figures richer from their insurance policy. The amount, and quality, of intentional misrepresentation committed - not allegedly committed, actually committed and I have the receipts - by this dealership violate Deceptive Trade Practices (Minn. Stat. § 325D.43), the Minnesota Consumer Fraud Act (Minn. Stat. § 325F.69). I reached out to the dealer long ago. They didn't care. I posted a review. They said contact the dealership, so I did. They didn't respond. Show me a dealership not staffed by sociopaths. I'll wait.

I used the express lane for service, and everything went perfectly. Jane Hagedorn was my service…read moreadvisor, and had made the whole process smooth, efficient, and stress-free. Hands down one of the best experiences I've ever had getting a vehicle serviced--quick, friendly, and top-notch from start to finish!

Great service. They went above and beyond for me when I came in. Gave me all the information…read moreI needed about the condition of my car after. great job will be back next month when I need another oil change.

We were having issues with our Honda brakes and thought we needed new rotors. They looked over the…read morecar thoroughly and told us we were good and didn't need new rotors and they were in good condition and so were the brake pads. They could have easily told us we needed new a major repair and we wouldn't have known. Very honest and highly recommend this shop. I heard them telling someone ahead of us that they could do a much less expensive fix than what they thought they needed. Great to have such an honest repair shop and I am taking my cars here from now on!!

Replacing blowing motor and failed resistors and added cabin air filter. It is Friday and the parts…read morewill be in and ready on Monday. $643 estimate which may drop by $60 if the connector cable doesn't need replacement. Didn't even charge me for the diagnosis and is letting me include that when I come back on Monday. Seem like standup guys doing honest work. Highly recommend! Update: really happy with the work done here! Dropped the price by $20 when I had to use a separate form of payment for the balance and said "don't worry about the rest." That's standup service! Really saved me from freezing my butt off in Minnesota this winter! And money was tight and very much appreciated them dropping the balance. The repair work two weeks later is great! Toasty in my car and happy with the work!!! Not only highly recommended, but I will be coming back for all my car repair needs in the future.

As usual, the service is top notch. I have also been able to still get to work, because of the…read moreability to use a loaner vehicle. This perk is much appreciated, as I can not always take a day off for car maintenance. Thanks