Knowledgeable, honest, and fair with a true customer service mentality…read more Old school, hometown shops like Jim's are getting tougher and tougher to find. These guys took care with my sports car, and they took care with me, too. They earned my trust, my future business, and an honest review. Jim's is excellent. 5/5

Since I first went to Jim's auto.. It's been the place I…read moretrust to do the things I am unable to do fair pricing and efficiency is great..

I purchased a Tundra here. The salesman, Ken, lied to me constantly and I foolishly believed it. It…read morewould have lasting impacts on mine and my family's lives. He told me it was a vehicle they did work on and kept when the owner refused to pay. In fact, it was a trade in. He told me the timing chain had been replaced. In fact, I found a bird's nest on it when I changed it myself. What he did not tell me was that the frame was rusted through under the bed. It collapsed when I was rear ended, resulting in a significant brain injury with lasting effects. My son does not remember pre-TBI daddy. If I had adequate legal representation at the time, I would be 7 figures richer from their insurance policy. The amount, and quality, of intentional misrepresentation committed - not allegedly committed, actually committed and I have the receipts - by this dealership violate Deceptive Trade Practices (Minn. Stat. § 325D.43), the Minnesota Consumer Fraud Act (Minn. Stat. § 325F.69). I reached out to the dealer long ago. They didn't care. I posted a review. They said contact the dealership, so I did. They didn't respond. Show me a dealership not staffed by sociopaths. I'll wait.

We purchased a 2021 sierra 1500 in March and got the extended warrant. 2 weeks ago check engine…read morelight came on made appointment for repair at 10:30 was there on time and waited 2 hours to be told oh we are trying to get approval from gm to repair so we made another appointment for a week later at 11:30. It will be a half hour to fix they told us. An hour and a half later they still had not come to tell us it was done so we asked what was the deal. Was told mechanics went to lunch.....really you don't finish job before you go so we had to wait! Than came the bill.....DO NOT WASTE YOUR MONEY ON THE GM EXTENDED WARRANTY. Plus when asked to explain bill the service department manager could not explain why it was what it was....now that's the service department manager mind you! Terrible service!! We will take our business else where and I can assure you we will not be repeat customers to this dealership! So beware and be warned!!

AMAZING didn't think places like this existed! On vacation brand new ford pick up with tailgate…read morelatch broken. Local ford dealer wouldn't even look at it These guys fixed us up in 30 minutes and said enjoy your vacation !

I don't know what it was like before Victory took over, but terrible now. Had to have my car towed…read morethere. Told me I needed all kinds of work done costing $3000. I called around and had it towed somewhere else. Cost to fix was actually $1100. They charged me over $300 in diagnostic fees. Absolutely HORRIBLE!!!

Replacing blowing motor and failed resistors and added cabin air filter. It is Friday and the parts…read morewill be in and ready on Monday. $643 estimate which may drop by $60 if the connector cable doesn't need replacement. Didn't even charge me for the diagnosis and is letting me include that when I come back on Monday. Seem like standup guys doing honest work. Highly recommend! Update: really happy with the work done here! Dropped the price by $20 when I had to use a separate form of payment for the balance and said "don't worry about the rest." That's standup service! Really saved me from freezing my butt off in Minnesota this winter! And money was tight and very much appreciated them dropping the balance. The repair work two weeks later is great! Toasty in my car and happy with the work!!! Not only highly recommended, but I will be coming back for all my car repair needs in the future.

As usual, the service is top notch. I have also been able to still get to work, because of the…read moreability to use a loaner vehicle. This perk is much appreciated, as I can not always take a day off for car maintenance. Thanks

I've been bringing my vehicle to dealerships in the area, but recently decided to look elsewhere,…read moreand heard some pretty darn awesome stuff about Automotive Electric. My husband had taken some things there in the past for electrical type issues, so we were slightly familiar with their good reputation. But, I'll tell ya what! Josh greeted me when I stopped on my way to work one morning after my check engine light came on. He was SUPER friendly, helpful, and had one of his mechanics come out to immediately put the scanner on it. He got me scheduled very quickly. He told me I could have a loaner car when I dropped my vehicle off, which was much appreciated since we live 25 miles out of town. They diagnosed the problem and had it repaired the following day. He checked with my vehicle warranty (which I could only use at the dealership out of town) - but we were so impressed with how helpful they were, so we paid the extra money to have Automotive Electric do the work. If you are looking for a hassle-free small-town friendly auto shop, Automotive Electric is the place to go! Ask for Josh! He'll take great care of you! Chrissy M.

Automotive Electric has seemed to do a pretty good job as far as I can tell for repairs. I've had…read morethem replace the air conditioner clutch in our car and have had no issues with it. The one thing that stands out for me with them seems to be the guy who looked at my car about two summers ago. Our car's check engine light came on and began stuttering while we were in the Target parking lot. If you depressed the gas pedal it would run fine so it seemed to be an issue when the car was idling. We took it here and they gave us possibilities of what could be the issue and said they'd look at it. About 15 minutes later a man comes out holding one of the spark plug wires and let us know that one of the connections has some moisture in it. Stated he would clean up the wire for free and only charge for taking a look at it. This is the only automotive business that I have had a positive experience with since I moved up here in 2003. I hope that when I gave this employee warm praise to his supervisor he was commended for it as this seems to be a very rare trait to find in this town.. Edit: Spelling

I dropped in on a snowy day this winter. My car's back door claps froze and I bent the latch trying…read moreto shut the door. The door wouldn't close. I went in and they bent the clasp back into place and just charged me for the labor. $50 and about an hour later and I was on my way. The shop was clean, the people friendly, and they talked to me like a human being. I was having a rough day, and I was very appreciative that they could help me out. I would go to them again 100%

Excellent service and very professional. They did a great job lifting my truck. Very happy with my…read moreexperience and I would highly recommend Joe's.

John has worked on several vehicles we own and has repaired them when others could not. On at…read moreleast 3 different occasions, our previous shop told us to get rid of the vehicle, there was nothing that could be done and we would be wasting our money. John checked them out and repaired them every single time. He is honest and his rates are fantastic. I would not hesitate to recommend John for any repair work. He is the real deal.

They dis a great job on my truck. They were very reasonable on price and provided a competent…read moreestimate. Thanks

Jerry greeted me.., clean neat. His shop is very clean and neat, off 169north. Service…read moreoutstanding. A woman with car troubles ( getting diagnostic check), it's comforting to know you'll be treated honestly. He diagnosed, my car has a NO BIG issue.., and no charge. EXCELLENT SERVICE, honest, comfortable Thanks Jerry..,

Brought my car in and was given a quote for a power steering gear assembly rack and pinion replaced…read morenow having multiple issues beyond the power steering electrical system and my terrain and my 4 wheel drive and my advanced trac fails my brakes go off as if I'm slipping on ice in the winter but it's summer kind of scary going down the hwy at 65mph. I strongly feel i got taken advantage of. Let alone then trying to charge me 900$ for brakes...I was supposed to get a credit back cause I over paid and he tried to get me to leave it as credit at the shop. Umm no thank you he paid me cash from his pocket and none of this has been resolved. I'm a single mom of 3 kids i have my job along with having to care for my elderly father a good amount of time. My car had 2 issues before the shop had it and I don't believe it just developed these other things for it just sitting there. As it sat at my house and didn't have these issues before it going to the shop. They will not fix or take claim for the issues I'm going threw with my car. It's fine.

I have to start by saying they did a good job fixing my motor. It needed a carberator. The reason…read morethey get a one is because they didn't follow directions. I told them I wanted an estimate. Instead they just did the work. If I had received the estimate, as promised, I would have told them not to do the work because the pressure sprayer was old. Not worth the $107.00 it cost to change a $30 part. Very disappointed in their lack of attention to my request. I won't go there again.