Knowledgeable, honest, and fair with a true customer service mentality…read more Old school, hometown shops like Jim's are getting tougher and tougher to find. These guys took care with my sports car, and they took care with me, too. They earned my trust, my future business, and an honest review. Jim's is excellent. 5/5

Since I first went to Jim's auto.. It's been the place I…read moretrust to do the things I am unable to do fair pricing and efficiency is great..

Towing out of the ditch then 10 miles to my house. They charged me $460.59!!!!!! The guy that towed…read moreme was nice enough but the price was outrageous! The sheriff even said he had never heard of anyone paying more than $150!! Then he said if I couldn't pay it they would hold my car at their shop until I came up with the money. Basically holding my car for Ransom!!

Quality and time drivers are great they have a cart for hauling motor cycles instead of just…read moredragging them on the bed and they also have equipment for off road recovery and big rigs there really well set up

If you want a service experience that actually feels like someone cares about you and your vehicle,…read morelook no further than the service department at Dondlinger's Ford -- and specifically, Rodney. Rodney is everything you hope a service manager will be: genuinely helpful, remarkably responsive, and incredibly efficient at getting you taken care of without delay. He answers every question I have with patience and clarity, and never once makes me feel like I'm an inconvenience. His team of auto technicians is equally impressive -- skilled, thorough, and clearly proud of the work they do. I have come back to this dealership again and again, and that loyalty is entirely thanks to Rodney and his outstanding crew. Every single visit, I leave completely satisfied and confident in the care my vehicle has received. Rodney and his team are the gold standard. Highly recommend!

Had an accident while I was on vacation and a local fellow suggested I get my body work done at…read moreDale's. It was the best advice and Dale's was great! They kept their appointment, worked seamlessly with my insurance company, got me a rental while working with my insurance company too, finished exactly when they said they would, and came in within $20 of the estimate! The work is excellent. OEM parts and the paint matches perfectly, which I did not expect given my car is 11 years old! I fully recommend Dale's for any auto body work you may need in northern Minnesota!

6 stars for this company. They gave us conscientious, thorough, friendly, high quality work!!!!…read more We got a crack in our windshield on our way 'up north'. We decided to have it fixed while we were here so found the place with the best reviews in Grand Rapids. We were NOT disappointed. You can't go wrong here.

Incompetent, poor service. Excessively slow service! Took 10 days to replace a damaged bumper…read more Ordered wrong part then didn't order the brackets took them a total of 10 days to do the job then messed up the lights putting it back together. Gave a slew of lame excuses for all the delays. Will NEVER use them again! They should be embarrassed of how they run their business, honestly. Can't imagine how long it takes them to do a job that requires skills.

It took awhile to get my truck in due to their backlog, but they started work on the day it was…read morescheduled and it was completed on time. The cost matched the estimate, and the repair work and paint job were excellent with OEM parts. Highly recommend.

John has worked on several vehicles we own and has repaired them when others could not. On at…read moreleast 3 different occasions, our previous shop told us to get rid of the vehicle, there was nothing that could be done and we would be wasting our money. John checked them out and repaired them every single time. He is honest and his rates are fantastic. I would not hesitate to recommend John for any repair work. He is the real deal.

They dis a great job on my truck. They were very reasonable on price and provided a competent…read moreestimate. Thanks

Excellent service here! I called ahead and they prepared all the paperwork before I arrived. They…read moretold me how to adjust trailer to fit the pontoon and when it came to loafing it out of the lake it worked flawlessly. When going down the road the trailer with the pontoon loaded it was very stable. Very happy with trailer.