Probably the best furniture/home decor I've seen in upstate NY. Nice price range as well. Friendly…read morestaff is always a plus!

I just had an excellent customer service experience. My mom purchased two identical rectangular…read morepillows from Room, both stenciled with the word "Buffalo" and the coordinates of the city (latitude and longitude). She gave one pillow to my dad and the other to me as Christmas gifts. Shortly thereafter, we discovered that the paint used to stencil the letters and numbers on the pillow was water soluble and wiped off with a damp paper towel. It would have been impossible to wash or even spot clean the front of the pillow case without also removing the stenciling. Today, well beyond the 14-day return policy stated on the receipt, my mom and I brought the pillows back to the store to see if there was anything we could do to protect the paint on the front of the pillow case (Scotchgard wasn't going to cut it). As soon as we walked through the door, we were greeted by an associate. We briefly explained our concern to the associate, and then without even batting an eye or even checking our receipt he apologized, stated that he was unaware of this issue, and immediately offered to exchange the pillows for other merchandise. We ended up selecting different Buffalo-themed pillows. Room offers beautiful contemporary furniture and home decor, and after spending time looking around the store and observing the quality of their merchandise, it's obvious that the faulty pillows were an anomaly and in no way typical of the products sold by Room. My mom and I were both impressed with this customer service experience and appreciate the attention we received.

I recently hired Simplify Buffalo (not for decluttering, but to help me rethink the organization of…read moremy kitchen) and I couldn't be happier with the results! From the start, Amy was professional, thoughtful, and full of creative ideas. She came in, took detailed measurements, and provided me with fantastic recommendations tailored specifically to my space and needs. What I appreciated most was how practical and personalized her suggestions were. She even sent me a list of products to purchase that would fit my spaces perfectly (or they offer the service to purchase and implement the systems in a separate session), which made the process so much easier. I've implemented many of her suggestions, and my kitchen now functions so much better - everything has a home, and it looks great too! If you're looking to maximize your space and bring more order to your home, I cannot recommend Simplify Buffalo enough!

Used Yelps quote feature to reach out to Amy. She responded promptly when she told me she wasn't a…read morefit for the project but recommend someone great. Have contacted him, he responded promptly and can't wait to hopefully work with him! Thank you so much Amy!

We hired OM to pack our apartment for a move to a new house. It's one of the smartest things we've…read moreever done. We met with Karen a month or so before the move, and she evaluated our needs (from valuable & delicate items, to paintings and rugs, to pantry items, to number of boxes needed, etcetc) and suggested a v. reasonable price. She kept in touch with us as needed in the interim, and then came with her associate Leslie for 2 days prior to move, and packed everything with great care. Everything was ready for the movers on moving day, safely packed (ZERO breakage) and clearly labeled. And, to top things off, her fee was a few hundred $$$ UNDER original estimate. Karen and Leslie are great people, easy to welcome into one's home and to entrust with the stuff of one's lives. Moving homes entails all sorts of stress, and Organized Matters made the packing part of our move stress-free.

From the owner: Organized Matters provides professional home organizing, decluttering, senior downsizing and daily…read moremoney management services. We are passionate about helping people live their best lives and enjoy peace, calm, and comfort in their homes. We also care about the environment and work hard to find ways to donate, recycle, and repurpose in ways that benefit our clients and the community. Proud member of NAPO (National Association of Productivity & Organizing Professionals), ICD (Institute for Challenging DIsorganization) and AADMM (Association of Daily Money Managers).

Revamp Buffalo is a home staging company that specializes in using repurposed, upcycled, and…read morelocally made furnishings and art to temporarily transform spaces being sold or rented. I toured one of their staged homes a few months ago and was tremendously impressed with how beautiful and inviting they made the space look. I was ready to move in--and everyone at the open house seemed to feel the same way. If you're thinking of selling or renting a space, calling Revamp Buffalo could definitely help you get the best possible price.

Ellen is so creative. She has a true artists eye. Things i never would have thought of.I love my…read morenew office dining room so much more functional now

Had 2 1/2 closets installed and they are beautiful! Those I dealt with were talented and…read moreprofessional And very attentive! I definitely highly recommend them .. you will be quite pleased you chose them.

Small room designed as a walk in closet Skylar added the components necessary to manage the items…read morewe wanted for the space. Installations was amazing and the project From take off to landing it took less than 4 months which allowed me time to touch up and empty the area. Excellent job!!! Team California Closet!!!