Pulled into Volcano to help out in the community and ended up finding a spot that caught me off…read moreguard in the best way. We were next door and wandered into Kīlauea Kreations and right away you feel that aloha spirit. Not forced, not for show... just real people being good people. What stood out the most was the hospitality. They actually took a moment to thank us for being there and helping out, and that meant something. You don't expect that walking into a shop, but it stuck with me. Of course we didn't leave empty handed. Our team grabbed a few things and I picked up two hats myself. If you're anywhere near Volcano, stop in and support this place. Good people, good energy, simple as that.

Service was good but selection was more tourist trap/gift shop rather than a fully supplied quilt…read moreshop.

Review #13 for 2020…read more Aunty Zennie Sawyer of Haku Designs has been making AMAZING clothing and accessories from her original screen prints for several decades. All of her designs are based on things from the āina such as kalo, kupukupu, lauae, liko, ōhia lehua, and more. She primarily prints women's clothing and accessories (v-neck shirts, tank tops, scarves, etc), but she also does a limited stock of men's clothing as well. Last year I provided Aunty Zennie with a collared black shirt and requested a liko print, and I was super stoked with how it came out. Every time I wear the shirt, I get lots of compliments, and I tell people it's one of a kind! She recently did a copper colored print of kalo on a dark gray shirt for me, and I'm stoked to wear it once the stay-at-home order is lifted. Aunty Zennie mostly does small craft fairs, but she also posts her stock to Instagram and Facebook and can be contacted on those platforms for orders. She is an amazing kupuna and actively lives out aloha āina. IG: https://instagram.com/zennie.sawyer?igshid=1vn0q9ajzxl1w FB: https://www.facebook.com/zenaida.sawyer

Clean, well maintained, cute little shopping center in downtown Keaau. Has everything you could…read moreneed on a quick trip to town from local grocery's, quick eats (yummy grinds), to laundry services. Parking can be a bit tight here during peek hours so plan ahead

It's a cute little shopping center! I love the variety of shops here. Malama Market, Popeyes,…read moreMcDonald's, Jeans Warehouse, etc.! Love that people who live out in Puna don't absolutely HAVE to go to town for every little thing, because most things can be found here.

The shop has a large selection of swimwear, shorts, and shoes for sale. We came in for the snorkel…read morerental and they were really helpful and provided suggestions, like licking the edges of the mask to stick to the head better. Err I didn't actually needed to use the advice but that's good to know. They also sanitized everything so the items were really clean. She was really considerate and suggested that we do a fitting first. The flipper straps are actually adjustable so I didn't see an issue. We rented it for one day and the lady said we could just drop it off in the yard if we came back after hours. The whole experience was a breeze and I felt that she really tried to see what a customer's concerns may be and addressed them without my having to ask! I was also semi-interested in a glass ring and she explained how it came from and such. Just very attentive, responsive, and pleasant. The location is really convenient, easy to spot and park.

I went to rent snorkeling gear. I didn't know anything about what I needed so I asked for help…read more Tiffany found a pair of fins that fit me and handed me a bag with a snorkel and mask in it. She never suggested I do a fitting in the store, or suggested that the mask may not seal around my moustache. She asked how long I needed the rental. I asked if they do it for 24 hours or only by the day, and she said by the day. I asked how late they would be open and she said they closed at 5. I said I would be out after 5, so it sounded like I would need a 2 day rental. After she charged my card for a 2 day rental, THEN she mentioned that if I wanted to return the gear after 5 I could just drop it on the back porch. This would have been exactly the thing she should have told me when I was asking what time they closed BEFORE I had committed to 2 days. I only needed 1 day and she sneakily got me to sign up for 2. When I went out to snorkel that day, the mask was dirty and I could not get the mask to seal around my moustache, so water kept rushing in. I gave it a try but I just couldn't snorkel like that. By the time I gave up, it was after 5pm, so I knew the shop would be closed and I couldn't call or go in person that night in order to ask for a refund. When I returned the next morning. Tiffany was not working. The woman working called Tiffany on the phone when I explained the problem, but would not let me talk to her. Instead she just said "it's not company policy to issue refunds" and brushed me off. After complaining again I was given Tiffany's phone number to deal with her directly. I called and she did not pick up. I left a message and she did not return it. I guess she is too busy running for city council to care about how people perceive her business. I would not recommend this shop to anyone who is not an expert. Know exactly what you are getting and ask about every single rule before you give them any of your money. They will not try to help you. They just want your money.

Amazing artists!! Been there 24 yrs and wow, they're work is stunning! Watch them create, pet the…read morenew puppy and definitely purchase something! This couple are awesome snd the work shows it!

Amazing small husband and wife studio. I was lucky enough to come in time to see them blowing a…read morepiece. Arrived at 3pm and watched for about 30 minutes such an amazing process. They are very friendly, and talked to us while heating up the glass. They have a small display studio which showcases their work. Beautiful experience to watch.

Never visited but have been ordering orchid plants from them for a good number of years now. If…read moreyou're looking for quality; special varieties; knowledgeable staff; or want to help keep a half-century locally-owned, successful family business running, this is the right place for your orchid needs. They ship with both the plants' health and the customer's satisfaction in mind. If you need to follow up with them about anything, they are prompt and incredibly responsive.

Amazing place to visit and learn about orchids! They even have one that smells like chocolate…read more Everyone was so friendly and helpful and we even shipped a plant back home.

Love shopping here. Always clean, safe, and plenty of parking. 5 stars. Doing laundry on rainy days…read moreis especially easy.

WHY DO I ALWAYS GET THE BAD GUYS? simple bought it- doesnt work right -they say they will fix- no…read morecall back- no show AND never answer their phone! HOW CAN OTHERS say they are anything good? The lucky ones with a proper repair BUT wait if it brakes with in the 30 days...... stall till after 30 days than lets go to small claims ===HEY GUYS THERE AT YOUR SHOP ANSWER YOUR PHONE

My dryer belt wen broke. Evan was so helpful on the phone. I took sample he matched it perfectly…read more Only $25.00. Of course amazon cheaper but gotta wait two week with prime speedy shipping which cost 6.95 extra. So I rather support my local friend.