Took four of us on a Saturday and gave us the best care. Beautiful results and wonderful service. Mom is in a wheelchair and their bathroom was even handicap friendly. Thank you, Vincent and Judy! read more

The Nail Lounge - Manicure. - Nail Salons Near Me - Martinsburg, West Virginia

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I can never find time to make an appointment. So I always end up being a walk-in. I never really have to wait too long. And it's very much appreciated. I also don't have a particular person that I always go to see. I have always been happy with the artistry and the quality of the technician who I end up with. I do sometimes make comments to make some changes here and there. However, I do that anywhere I have ever gone. I just love how my nails look when everything's done. They stay on I don't get any lifting. I get the hard gel polish and sometimes some designs. Overall, I definitely recommend this location for nails. read more

The Nail Lounge - Winter snowflake hard gel nails - love them. Yang did them today. - Nail Salons Near Me - Martinsburg, West Virginia

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So far I have gone to M 3x for pedicures and he doesn't disappoint!! He always takes his time & makes me feel comfortable. Just the vibe of the salon in general is great read more

The Nail Lounge - Gel Pedicure - Nail Salons Near Me - Martinsburg, West Virginia

Great job so far all 3 times I have came here. They are a little expensive compared to others, but worth a little more for quality work in my opinion. I will definitely be back again read more

Usually do not do this but my mail guy was on vacation and we had a wedding coming up so went here! I was not happy at all! The lady was rude! Never spoke to me and just par service! So no big deal just won't go back but the problem then was my daughter got her toes done! Well 6 hours later she says my toe is thumping? I looked and it's red and puffy! Later that night puss is coming out! Needless to say we had to go to the doctor who immediately says your nail salon did this! She has a bacterial infection? For the wedding she had a swollen toe!! So just putting this out there? read more

I've been here before to get acrylics, but I can confidently say I'll never come back. I came in to get a fill. When I got my full set two weeks ago, which was the same exact design as these just a different color, I was charged $62 and walked out happy. This time, I was given the start price of $58, which I felt was high but I just went with it. By the end, I was charged $65 FOR A FILL. I literally could've gotten an entirely new set for cheaper. After leaving the store, I had to muster up the courage to go back in to have them do another coat because the polish was so see through. Nail polish was still left on my skin. Also, two nails are crooked, my cuticle was left bleeding, there is nail polish still on my skin, and (as seen in the picture) the french tip on my left hand looks awful. I literally showed a reference picture of the nails I got two weeks ago which I loved, and I asked for the same size and design just in a different color. They were cut way too short and even the gems were too big AND placed in the wrong spot. Just an awful experience to make me never want to come back and get ripped off again. I absolutely hate confrontation and saying negative things about a service, but this was ridiculous. read more

The Nail Lounge - Nail Salons Near Me - Martinsburg, West Virginia

Kevin did an amazing job on my nails for my vacation! It's rare that I leave nail salon happy with my nails but they were so respectful and kind to my son too. read more

The Nail Lounge - Nail Salons Near Me - Martinsburg, West Virginia

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My friend and I got our nails done here and we were blown away!! They did an amazing job and made sure we were happy with our service. Definitely coming back here from now on! read more

The Nail Lounge - Nail Salons Near Me - Martinsburg, West Virginia

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Good Valentine's Day experience with my wife getting pedicures together reasonably priced and would repeat

I recently moved to WV from Maryland close to the Pa line so I would drive the hour one way to go get my nails done. I had tried other area salons and absolutely was not impressed with my nails when they were finished. I had some employees of mine tell me to try the nail lounge. I stopped in to get my nails done and was absolutely blown away, not only with the nails at the end but with the entire atmosphere in the shop! I went back two weeks later for a fill and had Nicole. She is absolutely amazing at what she does ! She is detail oriented and is constantly checking her own work to ensure everything is even and looking great! She also did my eyebrows which I was also impressed with! They definitely have absolutely won my business! read more

Took my girls for their first pedicures here and we had a great time! The staff were all very nice and did an excellent job on our toes!

So the pink nails are from my visit August 5th, 2022. I reached out the manager, and let them know of the situation with the infection in my toe from getting cut, they were super apologetic. She offered to reimburse me for my doctors visit/antibiotics. I went to the doctor, paid my bill and collected necessary receipts, went in and I was reimbursed. All was fine. I said I wasn't going to write a negative review because they handled it appropriately. Fast forward to Tuesday, September 20th, 2022, I got the orange paint on my toes. This picture is as of today, Friday, the 23, 2022 and I am still in so much pain from yet another cut. I've started antibiotics but will most likely need to have it drained. No, this is not from and in-grown toenail. This is now the second time I have gotten cut, by two separate workers and it's aggravating at this point. The staff need to be properly trained on how to use Cuticle Trimmers. I really wanted to give them a second chance, but's it's clear some staff don't know how to use this tool. read more

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Ever since they re-opened I've never encountered any issues my nails were always immaculate & they are very polite and enjoy my sons company very much! read more

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I went in today for a pedicure because an ingrown nail was hurting me. I wish I had never gone in. The man who gave me my pedicure was either new or did not care at all. He was rough and worked too fast. I had to remind him several times to be gentle. He did trim my nails and clean the nail that was hurting me, Before he started to smooth my feet I asked him to be very careful and not use it for very long. When he used that "sander" to smooth the heels and sides of my feet, he did it for too long and also smoothed places that did not need smoothing and that were already sensitive. Because of this, I now have a lot of pain It will take a week before I can walk or wear my shoe comfortably again. He put the sandal and toe separator on my feet and asked me to move to the section that dries the pedicure and left me there . He never came to check and see if they were dry or to remove the toe separator. I had to ask another person to help me. I will not go in there again. read more

I would be careful of this place they charged me five dollars for repair to cut my nail a little shorter, and then they can't even get the length of my nails the same at all they're terrible I would not recommend!! it's the same price for a fill as it is when you get them initially it's ridiculous they move so fast you can't even enjoy what you're getting done and what you're paying for and then when they lotion your hands at the end it's like they literally just apply the lotion they don't massage it into your hands or anything. It's so ridiculous that they are so about their money that they forget about the service that they are trying to provide for the customer. read more

I have loved this place from the start. The pedicures are the best and the price is very reasonable!! The staff is generally friendly and highly skilled. Yes, there are some technicians I like better than other but that is a matter of preference. The salon is always clean and they are professional, If you do have an issue they will work to try to help you and make it right. Only issue is the wait time, even when making an appointment because they are so busy. I guess that comes with having a great salon. read more

Kevin is the best! My nails always look amazing! The shop is clean and everyone is friendly!

Rude staff. Made an appointment and still had to wait. Small crowded waiting area, lovely enough to smell all the cigarettes from the owner/manager lady who smokes just outside the entrance. Yum. Nail techs don't stay long so don't set a goal of finding a good tech and sticking with them. Also poor ventilation and re used files. Let's talk about rough service too. Omg my nails were tore tf up! When I said they were burning I was told there's a lot of nerve endings at my fingertips and that I shouldn't feel it long. Haha what?! WV does nails different smh read more

The Nail Lounge - Nail Salons Near Me - Martinsburg, West Virginia

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Came in today for a pedicure. I waited up front for 45 minutes before anyone took me back. After going back to the pedicure chair I sat for another 45 minutes and it's my feet soaking before the receptionist finally came and told me it would be a little longer because the techs were polishing. I understand it being busy but almost two hours with no updates of how much longer you'll be waiting is excessive. I should've been told right when i signed in an estimated wait time. On top of that, no one offered a drink or anything while i was waiting. I will not be back. Two hours of my day wasted. read more

I started going to this salon when they originally opened years ago. Always had great service but stopped going after being made to wait for more than 30 minutes every time even with an appt. Fast forward I started going back. Under the new management everyone is very nice but I DO NOT LIKE THAT EACH PERSON SETS THEIR OWN PRICE. I went in for a color change NOTHING else just solid color gel paint and was charged $35!!! that is absolutely INSANE!!!! Thats what I pay for a fill!!! Be sure to ask the price before they start. Lucy is FANTASTIC!!!! read more

One nail broke and the guy couldn't figure out how to make it coffin shape. And cut me 3 times. So done. read more

The Nail Lounge - None of them are the same. Supposed to be coffin shape. - Nail Salons Near Me - Martinsburg, West Virginia

I like the for my gel manicures they aren't over priced and staff is very friendly but I get pedicures else where as every time they do them yes they are pretty and not expensive but they don't really massage or take out ingrown toenails read more

I usually leave this place really happy but today I left really disappointed. I usually get Helen, Tim, Gwen, John, or anyone else. But today I got the older guy that sits in the back right on the end and left really disappointed. My nails are uneven and the polish is rough. I hate to say this but he did a bad job and has done a bad job in the past. This place is usually dose a great job. I would totally give this place 5 stars but not the guy who did my nail. read more

The Nail Lounge - Nail Salons Near Me - Martinsburg, West Virginia

I recommend always making an appointment when coming here. They are always busy! This is my favorite nail place in the area, I was searching for a great nail salon after always being disappointed at other places. Needless to say, I've been coming here for a few months and I have had a different person each time and I am impressed every time! The prices are fantastic here also. The owners are very nice and always try to accommodate you. This is now where I will continue to go! read more

The Nail Lounge - Nail Salons Near Me - Martinsburg, West Virginia

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First time visiting this nail lounge since they had decent reviews( visiting from Baltimore). Horrible experience. Made an appt for Friday morning 9:30am for a mani and a pedi... they got me right in which I was happy about since they are always busy. The girl that did my pedicure Haley rushed through my whole pedicure. She left residual gel polish on my toes ( on almost every toe nail) , she barley scrubbed the bottom of my feet/ clean under my toe nails; around my cuticles. And to top it of I got the gel polish, the painting was horrible. The polish was all on my cuticles and uneven. She didn't even let the UV light dry the polish after each coat. When I got home and took my shoes off the polish was smeared. Michael did my dip mani and he did a GREAT job. First time getting dip and my nails look excellent. I'd recommend going to this nail longe if you know the person who's doing your mani or pedi don't just go to anyone. read more

I love this place. I will not go anywere elce Michele is the best. Call for a appointment. Becouse this place is the best. There is always a waite. read more

I love this salon! I am new to the area and went in not knowing what to expect. John is my nail tech and he does amazing work, he can do anything you want and he listens! Jessie gave an awesome pedicure! Everyone there has been so nice & welcoming! The wait times can be long especially on Friday and Saturday, however, knowing the quality work I will get at the end is well worth the wait! So glad I found them!!! I would recommend making an appointment. My daughter even drives 2 hours to come and see us and get her nails done! Luanne B. read more

I wish I could give this place a 0 star! unfortunately all the nail salons in Hagerstown have been closed so I had to go down to West Virginia. I went the first time I can't remember the ladies name that did my nails but they were crooked but other than that it wasn't too bad. The second time I went I had a male do them he also did my toenails toenails. It was a good pedicure as far as the nails they were as long as I wanted them the only problem was the Polish was not completely on like you could see through where the Polish was at it was glitter nail polish. Then the third and final time the last straw was first the female nail technician she was the very last one when you walk in and she's the very last desk to the left. It started off first she burnt me as she was taking the nail polish off, she literally kept the Dremel on my actual finger and Burnt it! Then when I picked out my color she didn't want to do that color because she said she doesn't like to use that color so then I got this color that I didn't want for one, as she was doing my nails she also cut my thumb, then she made my nails so thin that they chip easily, my thumb nail chipped and her idea fixing it is she took the acrylic nail stuff and didn't even shape it so now there's just a blob on my thumb. and when I complained she told me all nails are supposed to be that thin (I have been getting my nails done since I was 16, They don't have to be think they chip so easily!) I don't want my nails this thin! I will never go back there I don't care if I have to travel 1000 miles away to get my nails done I will never recommend this place to anybody. Trish did offer to redo my nails for free she did file them a little bit so that they're not so sharp that I scratched the crap out of my grandkids. The best nail tech there is probably Trish I just was not able to get her cuz she had a pretty long client list and I couldn't wait because my mom had to take my niece and nephew home but never ever again will I come to this place! read more

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I am well versed in pedicures as I get them every 2 weeks. Since moving back to the area, I have been trying to find a salon that will do a great job every time and will give me the results I am looking for. Having said that, I will give you a little background. I have corns on the bottoms of my feet that require a razor (my podiatrist used a scalpel but the result is the same). The razor is required to remove the excess skin that makes it feel like I am walking barefoot on gravel all the time and it actually helps them to go away entirely. Every time I go to a new place I ask for 1 thing before I sit down. You guessed it! The razor! They assured me that they had it and would use it but when the time came, the guy pulled out some electric buffer. Its not the same, nor is it what I asked for. I would have loved to stop him and tell him to just get the razor but he was busy talking on the phone most of the time I was in the chair. He also did a half assed job on my nails in general. I certainly wont be going back. read more

2nd Update (9/16): I don't know if they've changed ownership or just gotten too big for their britches, but the wait times are horrible and the service has become lackluster at best. I've gone there for the last time. I've heard the place in Wal-Mart is good. Guess I'll try them next. read more

My sister and I went to The Nail Lounge to get their Spa Pedicure. I made the appt three days prior for 6:30pm. When we arrived the salon seemed very busy but the staff greeted us with a smile, allowed us time to pick our colors, and escorted us back to the comfortable chairs. All of the staff were very friendly. We had good conversation with a few of them. The establishment was clean and decorated nicely. The Spa Pedicure was fantastic! It took about 50 minutes. Definitely worth the $40. It was a relaxing experience. The staff did not make us feel rushed to leave even though they were closed. I am definitely going back! read more

The Nail Lounge - Enjoying our evening at The Nail Lounge! - Nail Salons Near Me - Martinsburg, West Virginia

I recommend The Nail Lounge for anyone in the area looking for the best nail service they can find. In fact I will be moving out of area soon but will still travel back and forth just to come here! Quinn and John are my go to's every time I book my appointment and I do recommend booking an appointment! If not many people have been disappointed in their wait times but it's only because the early bird gets the worm!! Keep up the wonderful work you do and never disappoint and the word of mouth will continue to grow this business through the roof! read more

Love this nail salon! So friendly, quick and they do amazing work for a reasonable price! I found my new nail salon.

This is the best nail salon in the area in my opinion. All the employees are so sweet and take their time working with you. Since they do take their time you will end up waiting if you are just a walk-in. I recommend setting an appointment or getting there as soon as they open or you will be waiting for a while. I only ever get pedicures when I get my nails done, and the $26 price is definitely worth it here. Definitely would recommend this salon! read more

As the previous reviewer stated, I stumbled upon this coming out of Wal Mart. I've been shopping around various nail salons since my favorite technician left to start her own business. I have been unhappy with other places since then. This place has it's act together and the busy technicians are never sitting around. It appears to be a family affair and service has been super, my nails and feet are just the way I want them. Make an appointment as they tend to be busy most of the time I've been on different days and times. Highly recommended read more

The nails looked great but they barely stayed on for a week and i got gel. The service was good though and the pedicure was nice. But I wouldn't recommend getting fake nails from here. read more

I have had a lot of pedicures over the years, and I have to say I received the best treatment at The Nail Lounge. I walked in and was taken right back despite them being very busy at the time. The nail technician recommended the honey lemongrass pedicure so that is what I chose for $36. Let me tell you... I was in that chair for over an hour and received top notch customer service. My treatment included a honey wrap, lemongrass sugar scrub, paraffin wax, hot towels, polish, and a massage that had to have lasted at least 20 minutes. Jessi did a phenomenal job and all the staff that I encountered were extremely friendly! They are doing it right at this nail salon and I highly highly recommend it!!! read more

Great place for a quick, efficient service. I have had manicures, pedicures and waxing. Staff is super friendly, professional and talented. Make an appointment for fastest service! read more

I would give this place a 2.5 star rating if I could. Friendly staff, but unorganized, no options for pedicures just the basic. I'm accustomed to having hot stones and wax and being offered a drink or glass of wine for as little as $25. So kinda disappointed. I'll be looking around surrounding areas to find some place better. read more

This is the cleanest, most organized and welcoming nail salon I have ever experienced. The techs are extremely nice. My nails are amazing. I've received so many compliments! read more