Very overpriced pedicure for what it was. We left disappointed and their customer service was cold. One young girl at the front was kind otherwise pretty poor experience overall for 3 basic pedicures at $156 plus tip read more

I have tried several nail salons in Missoula and this one has always been my go-to. Prices are reasonable, the quality is good and my nails will last upwards 2-3 weeks (other salons my stuff chips within the first week). Staff is friendly and environment is clean! read more

The Nail Place - Nail set I got from here! - Nail Salons Near Me - Missoula, Montana

Love my nail tech Kay so wonderful to talk with. Kay is creative and I love her designs.

This place is great! They did all 3 pedicures at the same time and we were all done at the same time with great quality work! Sam, Nancy and another nice gentlemen were so accommodating and took their time to complete our pedicures throughly. It was a clean and very neatly organized place. My family and I are more than happy with the service we received and will be most definitely going back! read more

Love this place. Staff are reserved but kind. They offer you free drinks. The manicures last several weeks. Relaxing travel videos of Vietnam play on the screens. Always accommodate me on short notice. read more

I have to say, the lady was mean to me, she charged me extra because I liked two colors and I wanted to do both of them. Then when I asked for a pedicure she looked at me like I was crazy. And then she said "Come sit down in chair 5." I sat down in chair 5 and then she went to a different client and I was sitting there for 30 minutes and I had to be somewhere for my boyfriend's birthday and she went to a different client!!! It was disrespectful, don't go here read more

Overpriced and the lady who did my manicure and pedicure pressured to upsell me. When I respectfully declined gel, the nail lady said "why you don't like to spend more money" and then started laughing and talking in Vietnamese and was clearly annoyed that she couldn't convince me. I explained that I don't like how the gel paint dries out your nail and I would like a buff shine since I am a nurse and wash my hands constantly. She said that she doesn't recommend bc it makes your nails thin. I've been doing a buff shine for over 20 years. The time prior to this visit, one of the staff members made fish and the place reeked. I have been to many nail salons and this one has some employees who lack tact and grace. read more

Nails polished started popping off 2days after service. Now my nails are all peeling. Thinking wrong product was used for just a plain manicure. Was asked to pay for the service before my nails had even begun to be worked on "in case I mess up" said the nail tec. read more

Michelle from The Nail Place does fantastic nails. She removed old acrylic to give the nail beds a fresh pink. As an artist myself, I was impressed that she free-handed this butterfly. read more

The Nail Place - French tip acrylic with nail art - Nail Salons Near Me - Missoula, Montana

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Horrible service. We booked two side by side moisture rich pedicures. Service was finished in 30 minutes. One tech left in the middle with no explanation for a few minutes. We were not greeted by our techs, offered anything to drink, and a tech chatted on the phone the entire time of the service. For $61 this was an absolute disappointment and will not be going back. read more

Free drinks and great service, my nails lasted a couple weeks and my pedicure has lasted even longer! The nails I chose turned out exactly how I wanted them to. read more

Very good service. I go there regularly and have never been disappointed. If for some reason, a nail gets damaged they fix it no cost no questions. I have always loved this place! read more

Worst place ever. RUN RUN RUN. I came in and asked if they could do this EXACT nail. Said they could. Nail tech finished mani and started to put polish on. I said no I want. tips. After that I was yelled at, and belittled. I should have walked out. I really should have. I asked the price for the mani, then the nails I WANTED and the design. Nobody could give me an answer. Finally someone came at me with $102! Okay fine. I really wanted my hands to look cute. I was yelled at in front of many other customers (embarrassing), price gouged, and when I put SPF on my hands she literally yelled at me to go wash. Oh and my fingers were bleeding. Had to sterilize and keep an eye out for infection. Yes. I should have walked out. But I figured professionals should be professional. Oh, and I asked for matte. 500 times. So the nails look cute? Sure. But it's not what I asked for. And $102!!!! Doesn't even deserve a star. read more

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I having been coming to The Nail Place since they opened for both manicures and pedicures. I have never had a bad experience. Everything has been exceptional. 99% of the time my appointments are with Nancy who I would highly recommend! read more

Although this place is very bright , clean and up to date , I found it extremely un polite as all employees talk among themselves in a foreign language ! The man who gave me a pedicure couldn't understand my question and I sure couldn't understand him !!!! Beside all this , nowhere did I see which school of esthetics they graduated from ! Not the place for me ! read more

Update to my first appt....went back for an appt with Don and he had left this salon. The service I got was not anywhere near as good. Within 2 days I had a chipped nail and now more separated nails. Thick and uneven acrylic/gel. Bumps. And my pedicure hurt. It's a shame. Beautiful salon in a convenient location. read more

The Nail Place - Nails from Don at The Nail Place - Nail Salons Near Me - Missoula, Montana

Poor service. Didn't remove old nail polish. Didn't scrub skin well. Won't go back! Last time they were great. Wish I had asked for my money back, since I need to go pay for the same service somewhere else. read more

I booked an appointment on a Saturday for 3 people for manicures. I understand that saturdays are busy but the employees acted as though they did not want to be there. We were rushed to pick a color and sit down. We were not sat remotely close to one another. When I got my nails done the person was very aggressive while cutting my cuticles and made me bleed for about 5 minutes. My nails look as though I did them at home. The polish was uneven and cracked by the next day. I wanted to like this place because it is a nice new place in Missoula but the service is poor. While drinks come with all services. I was never offered anything. They did my nails in 20 minutes. Since my services was so unbelievably quick I thought they would take walk ins but they turned away every walk in that came to the door. read more

The Nail Place - Left hand mail polish, when blood wouldn't stop, it was painted over(middle finger) - Nail Salons Near Me - Missoula, Montana

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Binh did an amazing job! The Ice Dancer pedicure was very relaxing and not rushed. They serve drinks while you enjoy your services which is a nice touch. I recommend making an appointment because they are busy, watched them turn down a couple of walk-ins. I'll be gladly returning read more

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Rude workers, tried to charge $15 extra to cut cuticles during a manicure?!? Isn't cuticle cleaning part of the manicure? My teen and her friend felt taken advantage, as the employee tried to scam them for more $, they were talked about rudely while sitting there in the chairs having their nails done by the employees in their native language. They were yelled at when employee Paulina wanted more of a tip, and treated very poorly by Sam as well. My teen and her friend know how to act respectfully in establishments, and are not new to the nail scene. I followed up with a call afterwards...mama bear me, wasn't happy. I was yelled at by Bin who tried to tell me cuticle cleaning was extra $. I personally won't go to The Nail Place, and won't allow my daughter to ever go back. She said she had never been treated so poorly at any establishment before. read more

I was never spoken to or greeted by the nail technician, she got up every few minutes to talk to others and attending to other workers and did a very poor pedicure. Half the time I was sitting in the chair waiting. I just got home and my polish is already chipped. Overpriced with terrible service. read more

My two friends and I went in to get a fill, and two new acrylic sets... simple right? Mine started off fine and my nail tech, Cindy was being very pleasant AT FIRST. My friend came over next to me to get her fill, she was being very polite and was telling her nail tech what he can do to help with the fill, Cindy chimes in and is mocking my friend and rolling her eyes at my friend. It was so embarrassing to watch and I wasn't even a part of it. Then as my nails are finishing Cindy told me it would be $92, I wasn't expecting that price because the board said it would be $68 for a new set and $8 for the French tip, which is $76 in total not $92!! I wouldn't have been that upset if my nails weren't JANKING AS HELL!!! I wanted to cry. I tired asking why it was $92 and they said it was because of the type of French tip, which I was never given an option. I went back and talked to the front desk lady and tired explaining if I'm going to pay $92 for nails they have to look semi good, right!? I had Binh redo my nails and made them look a lot better she was very sweet and even gave me money back which I was super appreciative of. My other friend got her nails done, they were filled down a little too short and some of the nails were crooked when it was all finished she tired to ask if there is anything she can do about it, and she was getting yelled at by one of the employees telling her that what she got is exactly what she asked for even though it absolutely wasn't, and they completely turned her away which I thought was rude and ridiculous. Definitely wouldn't recommend coming here, unless you want to get scammed for more money or want to be yelled at! I don't normally want to complain about things but this was just out of hand. read more

Came in to get a dip service. The staff member began to soak my nails and was gone for over 30 minutes. When she finally came back, she sat and talked with another staff member the entire time. I'm okay with my techs talking amongst themselves, but she was not doing my nails at the same time. My service was almost 1.5 hours long. When I asked to speak with someone, they brushed me off and said that's the way things were done and then walked away. Very dissatisfied with my service. read more

Well, not entirely impressed by this place. While my nail tech was competent and did do a decent job on my nails, I wouldn't recommend. The atmosphere wasn't comfortable. I hated being talked about when I couldn't understand that. I had to go back in the next day to have them shortened because I couldn't stand the length. I felt very judged on that. I will say I don't have my nails done often, so it a little hard for me to compare but I definitely could have had a better experience. read more

I came here because my girlfriends come here. I don't get the bad reviews at all. Appointment was easy to make, I was greeted and my pedicure was one of the best I've ever had. Mike did my pedicure and did a beautiful job. read more

Went in on my lunch as a walk in, unsure if they would take me. They got me in right away for a pedicure and were super accommodating! Will be going back since it's so close to my work!! read more

I've never had so much lifting and nails popping off in my life. My real nails are paper thin underneath. I'm going to have to wait months before I can attempt new nails at a new salon. Wanted to like this place so so bad. I'm sad about it. read more

Not cool when you make an appointment and they take walk ins ahead of you and expect you to wait.

This is such a beautiful salon and the people are so helpful and kind the work they do is pretty great also I love the fact they have a private room that you can rent out for a bridal parties I think that is the best idea and more nail salon should offer that option also if they're able to. The only thing I will say is it is $58 for a dip manicure ALONE and that is very overpriced even compared to California salons in Orange County that I would go to every 3 weeks for a dip manicure for 32$ and a regular pedi for 35$. I wish the yelp page had the pricing listed. read more

I've been there a couple of times, they over charge & they don't have the best service. My finger got infected from them using dirty tools at the salon. They do not properly clean there supplies & now i am on antibiotics that i have to take four times a day. I do not want this to happen to anyone else, it is absolute disgusting. read more

The Nail Place - pointer finger infection - Nail Salons Near Me - Missoula, Montana

I came in with high hopes. The place is beautiful, my daughter had come in recently and had a good experience, told me about the pampering and drinks being served... I stopped in today and there were a couple people next to me getting a pedicure also. I chose one of the higher priced ones above the basic. The hot stone massage was short, maybe 1 to 2 minutes max, polish was good. The guy who did my nails was very sweet. But I was never offered anything to drink, the people sitting next to me that were both being done when I walked in, both had drinks. We all finished at exactly the same time and when they checked out right in front of me, they got the basic. Mine was done at the same time even though they were already in service when I got there, they had drinks offered to them and I did not. It was decent but for close to $100 with tip, I was disappointed in the service. They are new so I will give them another shot and hopefully next time it will be different. read more

The Nail Place - Nail Salons Near Me - Missoula, Montana

worst case experience in getting acrylic nails EVER. They were very rude, did them horribly so I went back to get them fixed and they were extremely unkind, argued telling me they didn't see anything wrong with them. When I asked them to fix up the back as well, told me she didn't see anything wrong with them again, and never did it. Payed over $100 for very poor service and nails. read more

I was in town for work and didn't have an appointment but they got me in right away. I showed her a picture of what I wanted and she really took her time and even mixed a custom color when the one I picked wouldn't work. I'm going to try to be in town for work whenever I need a fill! read more

The Nail Place - Nail Salons Near Me - Missoula, Montana

I had an acrylic fill 2 weeks ago. I arrived a few minutes before my appointment and was placed out of with almost immediately. Danielle tech came quickly and sat down and made sure she was hooked up to her phone. She tossed me the color selections and I waited for the normal initial small talk, but there wasn't any. She began working and after drilling down 1 hand the color nail select chart was in the way and that's when she asked my choice. That was the only thing said between us. I was worried about the condition of my nails, as she was done in 45 minutes. I can usually go 3-5 weeks between fills and I had to miss with my regular nail tech, so I thought I'd try The Nail Place.... Bad choice. I'm sure for a regular appointment thank goodness! So far I have two nails that popped off and I have two more of that are already loose and probably going to pop off before Thursday. I've NEVER had a problem like this. read more

The Nail Place - Losing my nails less than 2 weeks after my fill at The Nail Place. - Nail Salons Near Me - Missoula, Montana

I got a pedicure and the man doing it, muttered under his breath into his Bluetooth talking to someone on the phone the entire time. Did not speak to me or really even acknowledge me. No basecoat on my nails. Rushed. Piled the coats on one after another and then did not offer the disposable flip-flops at the end or offer me to sit under the drying lights/ fan. did not even say goodbye, or thank you or anything when he finish. He just left me sitting in the chair and moved on to someone else. After waiting 30 minutes or more, hoping the polish set, I finally had to put on my shoes and socks. When I got to my car, I took them off and the polish was just a big gooey mess. He also seemed very annoyed at the beginning, when I opted for a basic pedi, as opposed to one of the more expensive options. so for $50 I did not get a good polish or feel very pampered and my nails on my big toe we're cut crooked read more

Didn't even get the chance to get me nails done. I walked in the place which was very empty and the front lady takes forever to greet me. Once she looks up she asked what I wanted and I asked if I could get my nails done and as she is half listening and trying to answer the phone she states "we don't have time", and waves me away. Didn't even offer me a later time or appointment or anything. With customer service like that I will never return. read more

I noticed another person had a similar experience as I did. The place looked empty; They told me they were too busy to do a pedicure for me and manicure for my two girls. I understand being too busy and with us not having an appointment, but we were basically free all day and they didn't offer any other time or day or even seem to want the business. I assumed they didn't want to do my girls nails because they are younger. My girls were obviously disappointed. I have never been to a place that doesn't want business. It's good learning experience for my girls, and I'm glad we didn't because apparently they have other issues too! read more

These workers were sooooo rude. We walked in and they looked at us and ignored us. Then when we asked if they had openings for the day they said they did later that evening, when we asked what time they said they were booked out and couldn't take any more. They didn't care at all to have our business. Never considering going back at all. read more

I got a gel manicure a couple of weeks ago. It looked great and I enjoyed it. However, I returned today to get the gel removed and left with nails that could only be described as trashed. I am sort of in shock. Gel removal is advertised as a service, so I figured they would know how to do it. The technician was obviously struggling to get the gel off and alternated multiple sessions of grinding down the surface of my nails and soaking my fingers in acetone. He was telling a colleague that the acetone wasn't working and appeared to question what was on my nails. He seemed genuinely surprised when I let him know that the work he was unsuccessfully trying to undo had been done in the very shop we were sitting in. He then asked me to point out the particular location. At any rate, he continued to grind, stopped, slapped something on my cuticles and directed me to wash my hands, which I did. To my surprise, he walked away and the session was over. What?!? My nails look terrifying. Too bad I didn't read the reviews before I gave this place a try. I wanted to like it. Unfortunately, it is just so bad I think others should be aware. My experience motivated me to leave the only review I have ever written so that others can hopefully avoid a similar outcome. read more

Horrible don't go here, my girlfriend went and got her nails done here and they were rude to her & gave bad service. Her nail polish is cracking hours after and the colors she wanted done don't even cover her whole nail. read more