Had a blast in the Zombie room! So much fun! The staff was great! Next time I'm here I will go back.read more

They were super nice people there and the game was fun! We went for a work party and it was a…read moreblast, I would recommend it to a group for sure.

These guys are knowledgeable and take care of their customers. I bought a kayak from them and the…read moreprice was great. As well, they knew what to recommend for me based on my needs and didn't try to up sell me.

From the owner: High Level Canoes and Kaykas is Southern Albertas largest kayak and canoe store. We are a family…read morerun business that has been in operation since 2005. All are staff are certified for guiding and instructing on both flat water and rivers.

Horrible, horrible company!!! Ordered some Asian Family plum sauce and was sent a completely…read moredifferent product from what was imaged on their website. When I enquired, I was told it was not their responsibility if the supplier sends them different products, that they have over 5000 items and cannot possibly keep track if the supplier sends something other than what they ordered. I said I did not want this product that I had paid $35 plus $20 in shipping and they advised that I could return it but would have to cover the cost of returning the products myself. I live in Ontario and they shipped from their Alberta location. /beyond that 2 of the bottles had been damaged in transit - or packed and shipped already damaged - and the sauce was leaked inside the shipping box. When I sent a photo of the item from their website and a photo of the product I received, they told me it was the same thing!! I see positive reviews from people who were in Lethbridge and shopped in their physical store so I actually believe they purposefully scam online shoppers and then refuse any responsibility. They should be fined and shut down for unlawful business practices!!!

Horrible customer service. I placed a large online order, only to receive a poorly packed box with…read moredamaged and expired items. When I called to complain, I was told I would be refunded. Later, when following up by email, they refused to refund and told me there is nothing wrong with selling expired food. When I told them I would have to make a report with my credit card company, they told me I that was threatening. I would think stealing your customers money is far more threatening behaviour. I would recommend that everyone submit reports to the Canada Food Inspection Agency. They will close the business down if enough people report the selling of expired goods. Don't risk buying from Umami Shop.