First time in one of these stores I don't care about hunting…read moreor fishing This store is impressive HUGE Impressive to stock and maintain all the goods I like the BASS merchandise, good prices

Has to be the worst store for anything firearms related. I…read moream having to go outside the area to get anything in mentioned products.

I was so excited to open the women's Kaleidoscope jacket as my christmas gift this year. I loved it…read morefrom the very beginning and wore it everyday to work but always changing out of it before doing any work. I wanted this jacket for a year long trip to South America and thought it wouldn't have any issues with day to day wear. Maybe 3 weeks after Christmas the outside seams started to pull and fray. I spent an hour of back and forth with the store listed on the receipt and the warranties department and was told I could have an exchange only because my mom had the foresight to give me the receipt and it was luckily 53 days after the purchase. The Columbia warranty is a livid joke. 2 options; a 35$ reimbursement for a seamstress to fix the problem OR Send your only jacket back in the dead of winter and wait 4 weeks for them to decide whether they will give you a refund so you can buy something else from their website. This experience alone makes me want to never buy Columbia again even though I got the exchanged jacket, it was a long and painful fight. I was assured it was a factory defect and I wouldn't have the problem again. Its been less than 2 weeks and I have a pull on the outside seam in a different location than the other pulls I had on the previous jacket. This is so sad and disappointing for a jacket from a company who should be able to stand behind their products. I will never be able to recommend Columbia after this, I will never be able to trust them and I will never again be a customer.

From the owner: Our Columbia factory store is located in Niagara-On-The-Lake, Ontario at Outlet Collection at…read moreNiagara. We carry innovative outerwear, sportswear, footwear, and accessories for outdoor enthusiasts of all levels. Stop by our outlet store before you take on your next adventure this fall and winter. We have men's and women's winter boots, snow pants, insulated ski jackets, and beanies to keep you warm this season. Whether skiing at Glen Eden, snowboarding at Holiday Valley, hiking the trails in Heartland Forest, or fishing Lake Ontario, we have the equipment to fuel your outdoor thrills. Shop our large inventory of performance products that will keep you warm, dry, cool, and protected year-round.

I ordered a roof rack from their Amazon store and it turned out to be dangerous and should not be…read moresold. I returned and was charged $150 for the return. Customer service was rude and ineffective. Response to my Google review is further proof of how the treat customers. Avoid this business at all costs!!!

Although I found the prices to be high (which is only my opinion and could just be my lack of…read moreknowledge) their selection and service is excellent and I would definitely suggest that you have a look for yourself!

This store has beautiful shoes. It's a chain I'm not familiar with, and I loved it. Boots and…read moresandals alike. Fur slippers. Given the current exchange rate, this is a good place to shop.

Tired of poor customer service at "Chain Stores?" Overwhelmed by poor choices at "Sporting Goods"…read morestores? Have a need for "Real Outdoor Gear?" Gear For Adventure is the place - Quality clothing, footwear, and gear focused on hiking, snowshoeing, kayaking, etc. AND locally owned and operated. Great selection, great prices - sales folks are knowledgeable and have thankfully provided recommendations for items that I've greatly enjoyed for years! Take your chances at the chain stores or get the "right item" for your outdoor activity at GFA.

I came here when I was looking for spikes for my hiking shoes. It had been an icy day, and my hike…read morehas been challenging without them. I was able to find what I was looking for a very quickly, I don't know if the pricing is high or not, but they did have exactly what I needed, at a price, I was willing to pay. There is easy parking here.

Decent selection, classic airsoft/army store with lots gear. Staff was moderately friendly and did…read moreask if I needed a hand with anything. Good selection of HPA airsoft gear. Worth checking out if you're in the area or browse their online store ! Forgot the mention the prices are good and on par with the current industry which is great

I regret to say I had a bad experience with Niagara Quartermaster. I hope this is an isolated…read moreincident, but I am not sure. I hate to write a bad review of any business, but the staff demonstrated a fundamental lack of care in my opinion. I am not from the Niagara region. A friend recommended NQ to me, and so I used their Airsoft part ordering service. This process took a couple months, with an extreme lack of communication. My friend would frequently contact the staff, and they would consistently not be aware of the status of our products. Apparently their parts "person" would not be in, and they would not maintain consistent contact with him. NQ would never give an ETA, citing problems at the border with the United States. When the products finally did arrive, we made the hour or so trip into St. Catherine's. Little did we know that the parts were not even ordered for one of my friend's guns. I handed over mine (CYMA M14 and KJW M9) to be fitted with a new barrel and hop up, and my friend gave his Desert Eagle to their gun technician. They then proceeded to tell me (after a week or so) that the hop up replacement was not necessary and that the barrel did not fit. They did not have access to my guns. I get that. But if they did not know something, they should have asked. I still got charged $25 for labour and my friend's gun was worse off than it came in. In terms of selection, NQ is not bad. However, DMZ does get a G&G shipment each month. I would place an order with them and get guns with them instead. I understand certain things take time, but I was never informed of the delay and was never questioned if parts would fit. They still charged me $25 and told me "this stuff happens". A fundamental lack of customer service.

Totally disappointing tent and customer service experience! Stay well away!…read more The truck-tent arrived a day before our camping trip (that's our bad, we should have ordered in more time), and the packaging was already damaged on the outside. Boxes on the inside were covered in what appeared to be a child's crayon scribbles, giving clear indication that we had paid almost $400 for a previously returned product rather than something new as advertised. Once we drove 8 hours away to our camp site and opened up the contents of the boxes, several tent poles were rusty and one of the poles actually showed signs it was about to split. The damaged pole would not fit into the designated holes, probably the reason for the previous return. Assembly was very frustrating due to this, and the pole eventually snapped in half. We had to just make do with the tent half assembled! To make matters worse, that night it rained and the tent leaked, allowing water into the space behind our heads. So much for it being "waterproof"! The final insult was customer service. After receiving what was clearly a defective product, we were told that they would not accept a return as the box had been opened. How exactly is a customer supposed to discover rusty, broke, ill-fitting poles and a leaking tent without opening the box and attempting to use the tent? This policy is less like customer service and more like a way to avoid responsibility for defective merchandise. I even tried to take the matter up with the BBB, and the response from Napier Outdoors was just that it was policy. No apology, no attempt to make things right - even with photos for evidence! Between damaged packaging, poor-quality materials, leaking tent and unhelpful customer service, this has been one of the worst product purchases I've made. Save yourself the frustration, and terrible camping experience, and spend your money elsewhere!

NAPIER sports cove. Not designed for a Prius, doesn't fit like a glove, but it does the job. NAPIER…read moreplease design one for a Prius.

I am an online customer, and though I never met these folks face to face, I probably had my best…read morecustomer service experience in years. An axe I ordered was delayed, to no fault of these guys; but instead of just sending a form email with new expected delivery dates they contacted me and offered several options on how I may have liked to move forward. I missed the first email (junk mail bin), but they also left a voicemail looking to get in touch over my order. I emailed them back and they sent along some sharpening oil, etc with my order when it did arrive. I've gotta say, this is not what I expected as an online, faceless customer. But besides being delighted over my new axe, I'm happy that they valued my business enough to personally reach out and make sure that the resolution over the shipping delays was tailored to me. Nice work Canadian Outdoor Equipment, I'll be sending you all my future business and recommending you to my friends and family. Thanks!

I ordered Bahco saw blades. The price was good. Shipping was reasonably fast but when the…read morepackage arrived, it was like a 10 x 10 package and they had taken 24 inch rolled and jam them in there. Three of the blades were damaged. What would've been a positive experience was ruined by crappy shipping and product.

Adidas has officially re-opened in their newly expanded unit! I remember coming here and getting a…read morepair of Adidas Stan Smith Bapestas for an amazing price! The customer service was great as well!