Not good customer service today. Been there many times. Those visits were pleasant and efficient…read more Today i came into the lobby to get some quarters. Stood in the lobby from some time without service. One was entering receipts into the computer. One was helping another customer. Three were in offices close at hand. Two were talking near the drive through windows. The scanning person said she would help me shortly but she walked right past the two talking to help someone in the drive through before getting to me. Told her I needed change. A few moments later she called me over to her window. She asked for my account number. Don't have an account there. She said "We do not give change unless you have an account with us." How absurd! A bank that will not give change without an account number! I did not ask to cash a check or some other ID required transaction. Not happy.

Anthony miss diagnosed my boat and was going to charge me $4800. for eight fuel injectors. I did…read morenot agree with him and I took the fuel injectors to a different technician and all eight fuel injectors tested good. When I pulled my boat out of his shop to get the repairs done by a different technician Anthony got mad and went up on his diagnostic charges from $1200. to $1600. I live on the lake and did not own a trailer. Anthony came and picked up my boat with his trailer and he damaged the propeller on my forward facing drive and refuses to pay for the repair of the propeller. I went and purchased a trailer just to get my boat away from Anthony.

Anthony and the Guys know there stuff. Hooked me up fast.read more

Very difficult to get help over the phone, long hold times, then overseas reps, then transfer you…read moreback to billing department (more hold time).

Getting my son Internet service in the State Supported Living Center. My son moved there at the end…read moreof June and the following day I started trying to get him intern services. The Only person that could help set this up was a client account manager ( the only one person in the entire company that could set it up). I left several voicemails and emails with this person. I talked to several people that wanted to help, but couldn't. A few people that I talked to in the company emailed this individual telling her I needed help. The Client Account Manager told a coworker that she would contact me that day...it's been exactly a week and have not heard from her! It has been 22 days since I first started to trying to get service. This transiton for my son moving hours away from home to a strange place is difficult enough and all he wanted was his internet. I finally went a different avenue and my son has internet! This was very important for my son and me helping him get acclimated to his new home! It caused him many tears not being able to play his games in a strange place like the rest of the kids! Very disappointed of the service, lack there of from this company! I hope no one else has to go through this! It's absolutely ridiculous!