I highly recommend Liberty Senior Residential Care Homes to anyone looking for exceptional care for…read moretheir loved one. My mom was a resident at the Glencairn house for over two years before she recently passed away, and I will always be grateful for the love and care she received there. I am especially thankful for Rusinder and her team. The caregivers are incredibly kind and truly treat the residents like family. They always kept me informed about what was going on with my mom and were very attentive to any changes in her condition, which brought great comfort to me and my family. They did everything they could to keep my mom happy and comfortable. She was loved, respected, and very well cared for by an amazing staff. Her room and the entire house were always clean and well maintained. Knowing she was in such caring hands meant the world to our family. I will forever be grateful for the compassion and dedication they showed my mom during her time there.

I wholeheartedly recommend Liberty Senior Residential Care Homes to anyone needing to provide…read moreexceptional care for their loved ones. Prior to the Glencairn home my mother resided in two different assisted living facilities and none were as caring and compassionate as any of Rusinder's homes. Rusinder helped me through the whole process of choosing a place where my mom would receive excellent care and, while she's definitely on the declining side of her dementia, she's been loved, respected and well cared for with the amazing staff. I'm fully aware of the turnover of staff in this industry but these homes employ people who have stuck around for a long time, I think the consistency of staff brings the level of care to a whole new level. Very grateful for my mom to be spending the rest of her life in their care.

We moved here a few months ago and love it. The people are friendly and the facility very clean.read more

My review pertains to the dining experience only! It's with…read morepretty much everything these past two years we have had to be flexible due to Covid. I was told that most of the regular staff was out due to Covid related causes so that is likely why the staff was primarily temps. This facility regularly uses a temp service so it may not be very uncommon. The residents feel the effects of temp servers who may have never been a server and it's their very first time being thrown into it if you have a family member expressing concerns or are visiting family, just know all servers are likely temps and it's probably their first time ever being in the facility. Patience. Despite the companies staffing issues causing longer wait times, the dishes were routinely dirty. Cups were murky and had food spots, and other dishes weren't consistently clean as well. The quality of food in terms of taste could have been better as well as many residents were not very impressed (with lunch, breakfast was fine). I had no concerns about the cleanliness of the kitchen and about food being safe to eat so that's a great plus. Didn't really interact with residents and their care but didn't notice anything alarming, another plus

This is a great place for anyone wanting there loved one to have an environment which is more like…read morebeing at home in a neighborhood. The home is clean and well maintained. The care givers are amazing people who I trust with my mom's care . The owners are the most loving and caring people. The owners are always responsive to any special needs my mom has or any concerns I may have. They love to calloborate with the family to improve my mom's quality of life. Highly recommend this place.

I am so thankful that Gentle Care Breeze was referred by a colleague of mine. They genuinely care…read moreabout their patients, and families and have gone out of their way to help my parent have the best of care. They have been good at communicating and responding back to your questions in a timely manner. We are so thankful that we have found this home!

Avanti has helped my family a lot over the last year. We moved my dad from assisted living to…read morememory care, and the transition was easy for us all. The director, Nichol, walked us through the process and made it as smooth as possible.

I cannot recommend Avanti Senior Living at Flower Mound for memory care under any circumstances. My…read morefather experienced repeated neglect, including poor hygiene care, inconsistent medication management, and being left in soiled adult briefs for long periods. His room and bathroom were rarely cleaned, and laundry was frequently mishandled with belongings often going missing. There were also multiple instances where he was not checked on for extended periods, including after falls and in the mornings after not being checked on a single time during the night. Staff turnover was constant, and caregivers were often disengaged, distracted, and rude. Despite repeatedly raising urgent concerns, nothing improved. Hospice involvement was necessary to ensure he received basic care and supervision. I had a 24/7 camera in his room so you would think they'd have been more diligent knowing I could see and record all that was going on. I can only imagine the neglect for those who have no camera and no advocate. This facility did not provide the safe, consistent care that memory care residents require.

My mother in law is at Grand Brook in Garland. We were so worried the move would be hard for her…read more The caretakers are amazing and so loving and kind. They chat with her as they help her. They really enjoy their work! It shows in their care! They go out of their way to make sure she's safe and happy. She is genuinely enjoying being there. My husband and I are so happy that she has Grand Brook!!

The executive director Janene physically assaulted one of the care givers in front of other…read moreemployees and security cameras months ago and it was reported to home office who didn't do anything. The director verbally abused the caregivers during dinner service on mothers day in front of the residence and some family that was there. Cameras too. It was reported to the home office again but they ignored it. The residence family have the right to know. If you have family there talk to the people that have to work for this abusive director. The other employees are so good. It's this one person but unfortunately she is in charge.

My mother lived in a 4 Seasons home for almost 5 years. I highly recommend these homes. We didn't…read morehave to have her tested for levels of memory loss or care needs; they just took care of her as her needs increased. The small number of people in each home makes it easy to visit and the atmosphere is more home-like. I feel sure that Kendra's care extended her life because she personalized everything about her care, getting her up to keep walking, and learning and addressing her needs. We did have occasional concerns about other staff and our concerns were always addressed satisfactorily. Nellie and Joy were also good; unfortunately I don't know all of the other names. We moved Mom to 4 Seasons during the pandemic, which was scary, but it turned out to be the right thing. We are very grateful.

If anyone is tasked with finding a home for an aging parent or loved one look no further. The home…read moresetting and wonderful caregivers make this difficult decision easy. My MIL could no longer live independently and we struggled with finding just the right place where she would still feel like she had a home. 4 Seasons has houses in residential neighborhoods and the staff to resident ratio gives us piece of mind knowing she gets the attention and help she needs.

My mother-in-law, Pat, has been living at the BeeHive for almost 1 year. My husband and I could not…read morerecommend this place more! We were so happy to find this gem after searching many different homes and facilities. We visit often at various times and days. There is always something going on. Crafts, parties, special guest. Meals are served in the family style dining area. The atmosphere is peaceful and pleasant. The staff has been caring and loving to Pat. She is so happy living there! If you're looking for a special place for your loved one, check out the BeeHive!

What a wonderful place for your parent. They will be well-loved and well taken care of. The staff…read moreis very loving and takes every opportunity to help the residents feel at home. I love visiting and spending time with the residents.

I've had the pleasure of working with Jerry Watson and his wife, Mitzi, as they toured several of…read moreour Our Cottage locations with their clients, and I can confidently say families are in excellent hands with them. Jerry and Mitzi are extremely knowledgeable about senior living options and truly understand the nuances between different levels of care. Choosing a residential assisted living home can be one of the most stressful decisions a family will ever make -- and often, it needs to happen quickly. That's where their experience and calm guidance make all the difference. They approach every situation with honesty, clarity, and genuine care. Their goal is not just placement -- it's making sure families choose the right environment from the beginning, helping them avoid disappointment or unnecessary relocations later on. If you are navigating senior living options for a loved one, I highly recommend connecting with Jerry and Mitzi. Their integrity, professionalism, and compassion are exactly what families need during such an important transition. Yulia Burt, Our Cottage

I highly recommend Mitzie Watson. She is incredibly helpful and caring. She is very knowledgeable…read moreabout the complexity of assisted living options and replied quickly and thoroughly to my many questions about assisted living options for my 90 year old mother. She provides superb customer service.

They care. My grand mother has been in this establishment for over 2 years now and I full heartedly…read moretrust the staff. Every time I come for a visit, I see the care and patience they have for each and every person in the facility. Food quality is excellent Hygiene is tended to Activities all throughout the day My favorite part of the whole facility is, the massive outdoor area the patients can go to any time of the day. Sitting right next to a large lake that I know helps with the overall morale. (Don't worry, it is completely gated all around, your loved one won't be in a situation that will bring worry) It's a great feeling knowing my grandmother is getting the care she deserves. Every dollar is worth that peace of mind.

My brothers and I moved mom from another facility on Precinct Line Road in Colleyville after many…read moreissues and finally, some real safety concerns. We were new to memory care because my dad was mom's caretaker until he passed away suddenly, so we had no idea was was good or bad or right or wrong with memory care. Let me just say...facility on Precinct Line Road in Colleyville, Bad! Silverado Southlake, Good! We moved mom to Southlake in January 2018. As with most Alzheimer's patients, mom has declined in the last year. I've had at least quarterly care plan meetings with the staff and they are always tweaking her care. The staff always calls me to remind me its time and schedule the meeting. I usually drop in unannounced and always find the staff engaged. The residents seem to have full days and the staff tries to engage the residents with activities. Mom doesn't know me any more, but just last week, on a Saturday, they had a fellow with a guitar singing old songs. Those residents, including my mom, where sitting in a circle singing along to those tunes. I sat down with her and watched the response. She knew those songs but not me :-) I have found the staff to be very good, when compared with my previous experience. Is it perfect? No. It wouldn't be perfect if you had your loved one in your home. Is the care exceptional? Yes! There has been some turnover of staff, but that seems to be the norm in the industry. It is a tough business. In my view, the residents receive excellent care. The communications are excellent. If something happens, like a fall, which will happen, they are on the phone as soon as it is discovered, even if its in the middle of the night. Frankly, after getting involved in a family council with the other facility, I have come to learn that some people complain no matter what. Most of the complainers aren't interested in problem solving. Most of the folks that complained the most were on their fifth or sixth facility. At some point, you gotta ask yourself...what is the constant denominator? In summary, I love Silverado Southlake and the staff. I could not bring my mother to my home and care for her better. She is always clean, and mostly happy, considering she has a 60 second memory loop. The staff seem to really care about taking care of these vulnerable people and in my view, provide the best care available.

A bit aged, didnt see much activity happening with the people around . Wished it was different. A…read morefriend told me to go in on a weekend- thats when you can tell what is really happening.

My father is at Lewisville Estates. He is a little grumpy but has had a great experience here…read more We toured many places. The food is the best of all the places we toured. KEEP IN MIND. Good Food is vital. I think it's one of the most important things in a place for your parents. The staff is crazy friendly. During COVID they certainly did the best they could. Very good communication. I really love this place. I feel so relieved my father is here. No regrets at all.