Quality care regardless if you are in assisted living or memory care. They have lots of activities…read moreand places to be. The business office is always available except on weekends or night visits. Come take a tour!!!

After 3 plus years at Atria-Carrollton our mother/mother-in-law had to be moved to a nursing home…read morefor a higher level of care. The staff and management at the facility was very understanding and helpful in assisting us during this transition. While she was at Atria-Carrollton we enjoyed the level of care and work of the staff to keep her engaged and active. This facility not only welcomed and cared for the resident but worked to keep the family informed and up to date. It was always a treat to be greeted by Margarita at the front desk. She was never too busy to acknowledge you and provide a warm smile. The management and staff earned our Thanks through their professional care.

Emerson at Rosemeade Park (formerly Corinthians) used to be a safe friendly place to live for…read moreseniors. Under the guidance of the new management company 12 Oaks and CR Capital, this property is quickly going downhill. When residents push their emergency call buttons, the staff does not respond in a timely manner and residents are often left to lie in pain for hours, sometimes overnight. The only part of the building they bother to keep clean are the common areas. Residents' rooms are not cleaned regularly. The current manager is not friendly to residents, families or staff. When issues are presented to management, they ignore them. Please do NOT put your loved ones here!

Formerly Corinthians Retirement Community, the new ownership Emerson at Rosemeade Park is turning…read morewhat once was a beautiful, peaceful and joyful place to live into a seniors nightmare. Residents love to socialize with one another but feel as if that's no longer an option as they are being told when and where they are allowed to sit in the common areas. The ability to sit out front when the weather is nice is no longer an option as the new owners have removed all seating from in front of the facility. The new staff they've hired is not very friendly or nice to the residents. Sadly everyone is not cut out to work in senior communities and it shows. Emerson at Rosemeade Park is slowly becoming a sinking ship. If I could give this review 0 stars I would but unfortunately I have to give it one.

Lakeview at Josey Ranch will be my parents' third senior community and I really feel like the third…read moretime is the charm. All of the staff, especially Stephanie Duke and the executive director Robbie, have made us feel so welcome and at home. I've eaten two meals with my parents here and to see the looks on their faces when they actually like what they are eating plus have the ability for more flexible dining hours is just amazing. The staff has been incredibly responsive to inquiries, the lease was easy to read and the speed at which they have helped my parents be ready for their move in is amazing. I would strongly recommend anyone searching for senior independent living to take a tour at Lakeview!!!

I hope this review reaches the right person because, the things that will be discussed on this…read morereview should be viewed by any and every person thinking of moving their loved ones to this senior community, check in on your loved ones regularly. Debbie Stalling is the "business director" at this location. Valentina Rico is one of 3 concierge that man the front desk. I worked here as a temp at this location. Wednesday August, 17 2022 there was a statement from Valentina Rico in the concierge report saying "A resident was found slumped over in his apartment by his son". After taking his dad to the hospital he told Ms. Rico that his dad was Covid +, no actions were taken. This aroused my suspicion as well as the safety of other co-workers and residents because of the daily close contact. After bringing this to Ms. Rico and Ms. Stallings attention the report was deleted from the system on Friday August 19, 2022. They told me it wasn't covid and it was some other medical related issue. Monday August, 22 2022 I received a call from a family memeber of yet another resident stating that her dad was rushed to the hospital over the weekend, he tested positive for covid as well. She also stated that we should make the residents and staff aware because of the individuals that dine in the dinning room (187 occupancy) and that participate in the daily activities. Again this was brought to Ms. Stallings attention no immediate actions were taken. After hearing this information i put on a mask. Ms. Stallings ask me to remove my mask because it could put the residents on alert. Ms. Stallings questioned me for trying to protect myself and others. Ms. Stallings informed me that she contacted "Staci" at corporate to see what protocol should be executed at that time. Ms. Stallings behavior as a ""Business Director" is highly questionable, being that she has a hard time performing her job duties that require moving away from the desk. It seems that everything was done to sweep this under the carpet. I have called corporate about this, Jessica wasn't much help. I spoke with Toni Howard, an HR Partner. This is very frustrating knowing whats at hand and they are responsible for all these seniors. The resident and co-workers have all been put at risk. These are people's parents here and your employees. Other things that have occurred here is for another audience.

This review is for assisted living at Discovery Village Castle Hills. If I could leave zero stars I…read morewould. My recommendation would be to avoid this community at all costs. I am so thankful that we had cameras in the room so we were aware of what was going on. My father was only there for a few days, but many phone calls were necessary for him to get the care that he required. The LVN is not good and many basic instructions were not followed that were required for his care. It was one disappointment after another with this facility. Please do not put your loved one in their care.

Discovery Village in Lewisville is a wonderful, beautiful place to live!! Everyone here from the…read morefront reception, office, kitchen and servers, maintenance and special event staff oh and housekeeping!! They are all wonderful. The place is absolutely beautiful!! If you are looking at independent or assisted living for yourself or a loved one you need to check it out.

Update: I received a call from a director. She apologized profusely explained some things. Made…read moresure the pre authorization finally went through, and checked in with me multiple times to make sure I was getting Physical therapy. I appreciated her diligence and the effort she put into my case. Old review : I had total knee replacement surgery. This company contacted me initially and we set up times. The RN came and she was Amazing! The PT came and he was great. What I have major issues with is I was supposed to be getting 3 sessions a week for two weeks minimum.. On my about to be third session , the PT said oh we don't have pre authorization. I wondered about this so I called. The company would not call me back. I called twice. I waited 7 hours and no follow up call. I called a third time around 3 in the afternoon . I finally got someone and they said, " Oh we don't have pre authorization." I said , "Then how did you guys send people to my house in the first place?" They still have not answered that question. I still should be having PT sessions , it was knee surgery, the Dr. office did send that over (I checked) , and still no services and no calls from this company when I should be having therapy. Knee surgery is a difficult surgery mentally and emotionally, and to have to deal with this is unacceptable. I rated the company a 1 only because I really liked the PT and OT. Their management , scheduling , return calls needs to be improved.

We have used BrightStar since October 2022 for my father who has Alzheimer's and moved into…read moreassisted living. I can not say enough positive things about everyone we have interacted with! The companions have been wonderful. Our regular one Lisa D is a jewel! She keeps us informed of how he is doing, activities he is participating in and anything he needs. Elizabeth has been a godsend in what ever role she is doing for Dad. I highly recommend BrightStar!

They day finally came when we needed a new home for my father who had lived independently for 92…read moreyears. I cannot express the relief and happiness of the team at Sonoma House in Carrollton, Tx! Dad is well taken care of, active, fed and loved by the staff and residents. He told me he never gives anything an A+, but this is 2 BIG THUMBS UP! I was concerned he would wither in Assisted Living, but he is thriving. Highly recommended.

We moved my father-in-law to Sonoma House a couple weeks ago and we are delighted. He is doing…read morebetter and more engaged since moving in. He loves the food. They take great care of all their residents. And the event today for veterans was outstanding. We have seen excellent care for him and others, and all the families we have met rave about the care, too.

Autumn Leaves of Carrollton held my mother hostage and would not release her to me so I could…read moreremove her from the facility. In my mind, that is kidnapping. I solicited the help of the Carrollton Police and thankfully they brought her out. The police report is #2022082537 made on Tuesday, March 29, 2022. There were problems at AL from the very first day, and Mom's entire stay there was five weeks and three days, which in hindsight was five weeks and two days too long. Do not leave your loved one in the care of Autumn Leaves. The organization is corrupt from the top down. Two days prior to the kidnapping situation, the Healthcare Director of AL tried to have me arrested for criminal trespassing while I was sitting in my mother's room early in the morning to ensure Mom was allowed to sleep. I'm very grateful that the three policemen who arrived that day agreed that I had a legal right to be there and did not arrest me. What a nightmare! Do not, absolutely DO NOT put a loved one in any Autumn Leaves residence.

From the owner: At Autumn Leaves of Carrollton Assisted Living Memory Care, our sole focus is helping those living…read morewith Alzheimer's and other forms of dementia thrive in an environment that is safe, comfortable, and feels just like home. Our biography-based care honors each resident's unique preferences including culture, hobbies, vocational history, and spiritual life, as well as focusing on their cognitive and physical health. Our memory care community is designed to meet their specific needs wherever they are on their dementia journey. When you choose Autumn Leaves, you become part of our family and our team will be there to support both your loved one and your family every step of the way.

With 3 years of my parents staying in the assisted living, their care has been outstanding. The…read morestaff is caring, loving, and truly concerned about the comfort and safety of my parents. The daily Mass was especially important to my parents. With it just down the hall without having to get in and out of a car, their spiritual life is more complete. Visiting is like visiting them in an apartment with the staff being accomodating and friendly. Knowing them by first names makes us comfortable that Mom and Dad have an extended family to help with their care. I recommend this facility to anyone considering retirement living or assisted living.

From the owner: CHRISTUS St. Joseph Village-Coppell is a faith-based, not-for-profit retirement community offering…read morebeautiful cottage homes and spacious apartments for Independent Living, as well as apartments for Assisted Living. Residents enjoy Daily Mass, as well as weekly Protestant Services. Services include: Award winning Activities and Life Enrichment Programs, Housekeeping and Maintenance, Meal Plan, Utilities (except telephone), Basic Cable, Scheduled Transportation, Beauty Salon/Barber Shop, Fitness Center, Indoor Heated Pool/Spa, Deli, Libraries & Computer Center, Billard Table, Security Guard and Emergency Response System. Additional services are available in Assisted Living.

My mother was a resident at Tradition Prestonwood for about three years, primarily in assisted…read moreliving, then in memory care for the last four months. Most of the caregivers were wonderful people. The problem with this facility is the administration. Communication is horrible. As a family member it's never clear who to call for what issue. But worse is the significant turnover at the admin level. We went through three different directors of healthcare, three assistants to that role, two directors of memory care, and multiple other administrative position changes. I raised my concerns - we'd have "team meetings", but things would not improve. And just when I thought I had a good go-to point person I'd learn that that person left. I finally moved my mother to another (smaller) facility, and it's been night and day - SO much more attention and better communication. The Tradition also passed along huge rent increases every year. A modest rent increase may be reasonable, but these were huge - well beyond inflation. The whole operation makes the customer feel like just a "number" on a spreadsheet . . . it's all about the profit. They nickel and dimed on little things like a meal to the room, or one more medication beyond a given tier. Just felt heartless. Again, not the care givers themselves, but the management.

My mother passed away five years ago. If I would have never met Amy, she would probably still be…read morealive. How do you go behind someone's back and stick their mother in a fourth floor apartment when she is afraid of heights? Id give this place zero stars if I could. I just saw my sisters kids for the first time in since my mothers funeral because my sister blames me for what Amy did. I miss my mother and Amy could not care less.

Prestonwood CCourt a Assisted Living and memory care in Plano offers fantastic resident-centered…read morecare in a warm, nurturing and supportive environment. The leadership and care teams are tenured and find joy in helping seniors live fully. It's a wonderful, professional and caring place! There are activities, discussion groups, events, exercise classes, various therapies available, Men's Night and much more!

Good staff, good food. rooms are a good size. weekly activities and plenty to do.read more