Please consider reading the entire review if you are a military family, especially.
As a military family, we had an absolutely TERRIBLE time with the Oaks at Lakeview. The apartments are VERY overpriced. The apartment we were shown was substantially different from the one that we ended up with. We had quite a few problems upon move in due to staff not being prepared. We've lived in many places in many different cities, and this complex has to be one of the absolute worst.
Everything was hordenous from the insulation & noise, to the constant "inspections", to parking, to smoking (both marijuana and tobacco). Smoking is a huge issue in the complex, although they claim it's a smoke-free property, it goes unmonitored and unpunished. Their promise that the community was gated was never fulfilled, as the gates were always broken the entire year we lived there. When there were events at Ralston Arena, word got out that the gates were broken, and parking was even more impossible than it already was.
I will say that maintenance is absolutely amazing. Those guys work extremely hard to keep that place up and running. We really love Mike. He, and a select few (all maintenance), were one of the only ones without an attitude and really wanted to fix the problem.
We gave them MORE than a 30 days notice that we were going to be stationed elsewhere, per the Military Clause in the lease. On our move out date, our movers were constantly harassed by office staff. We received a final bill signed by Kylie that stated our final amount due was $96.30. We have offered screenshots of our bank statement as well as a screenshot of their online portal showing that we paid the company that amount, but unfortunately, I cannot attach those to this review.
Once the final bill is paid in full, we are not obligated to pay any further amount in accordance with State and Federal Law. We have paid the final bill, and considering that we were absolutely NEVER late while a tenant of this complex and left the apartment much better than we found it (we did take multiple walk through videos, as well as photos), my family is absolutely disgusted to see our name drug through the dirt by receiving a frivolous collections notice of $127.75.
We will be weighing our options moving forward in compliance with the Service Members Civil Relief Act. 0/10 would ABSOLUTELY NOT recommend this apartment, especially to military families who know how absolutely stressful moving constantly can be. read more